
CEO, Get Satisfaction; Co-founder, Rubyred Labs
San Francisco Bay Area

CEO, Get Satisfaction; Co-founder, Rubyred Labs
San Francisco Bay Area
Thor Muller is CEO & Co-founder of Get Satisfaction, a startup delivering "people-powered customer service for absolutely everything." He is also the co-founder and former Managing Director of Rubyred Labs, a San Francisco-based web apps firm. Since its founding in 2005, Rubyred has developed social software for a range of startups and leading portals. Prior to Rubyred, Thor was a first generation Web entrepreneur, creating Web success stories for companies such as Yahoo, Dell, Bank of America, Intel, Virgin Records, Fujitsu, Discovery Channel, and Sony. In 1995, he started and ran one of the early Web development boutiques, Prophet Communications, later acquired by Frog Design where he served as VP Digital Media. He subsequently founded Trapezo, a venture-funded company that made Web software for syndicating content, acquired by Perfect Commerce in 2002.
(Privately Held; 1-10 employees; Internet industry)
January 2007 — Present (1 year 5 months)
(Privately Held; 1-10 employees; Internet industry)
September 2005 — February 2007 (1 year 6 months)
General management, business development, product development strategy, technology direction, design
(Self-Employed; Myself Only; Internet industry)
October 2003 — July 2005 (1 year 10 months)
(Privately Held; 11-50 employees; Information Technology and Services industry)
March 1999 — May 2002 (3 years 3 months)
(Privately Held; 51-200 employees; Online Media industry)
October 1997 — January 1999 (1 year 4 months)
General management, business development, product strategy, design direction
(Privately Held; 11-50 employees; Internet industry)
January 1995 — October 1997 (2 years 10 months)
General management, business development, technology direction, design
English