
Analyst at Dell
Malaysia

Analyst at Dell
Malaysia
(Public Company; 10,001 or more employees; DELL; Computer Hardware industry)
July 2006 — Present (2 years 7 months)
Solving business submitted ticket on application/data related issue within SLA agreed upon
Document knowledge, steps by steps gain during working on ticket
(Privately Held; 201-500 employees; Information Technology and Services industry)
October 2004 — June 2006 (1 year 9 months)
Codes PL/SQL on Oracle Form and Report platform, specialize on hire and purchase module and housing loan module.
Involve in back to back deployment, testing and UAT onsite
Advance Diploma, Software Engineer, 2005 — 2006
BIT, Network, 1999 — 2001
LAMP, SEO and CMS, ITIL, PMP