Thomas Wiggin

Current

Xbox.com Games Content Coordinator at Microsoft - Filter/Talent

Past

Quality Assurance Engineer at ArenaNet
Lead Software Test Associate at Microsoft (Volt)
Financial Advisor at John Hancock Financial

Freelance Producer / Production Assistant/ Intern at American Broadcasting Network / Good Morning America
Marketing Manager at Cuda Apparel

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Education

Washington State University

Recommended

5 people have recommended Thomas

Connections

115 connections

Industry

Computer Games

Websites

Thomas Wiggin’s Summary

The key strengths I possess for success include, but are not limited to:
• Cross-team Microsoft communication with the ability to drive projects on all levels.
• Experienced with Xbox marketing, design, test, advertising and editorial roles.
• Proven track record of successful marketing, team management and sales expansion.
• Thrive with minimal guidance on implementing and prioritizing projects.
• Self-starting leader experienced in team motivation.

I also have experience in learning and excelling at new technologies. My experience includes but is not limited to:
• SharePoint
• Product Studio
• Microsoft Office
• Adobe Photoshop
• Widows Vista
• Xbox.com web editing applications

Thomas Wiggin’s Specialties:

Microsoft Office, SharePoint, FogBugz, Product Studio, Multimedia Production, Technical Writing, Team Management, Series 6, Series 63, Life, Health and Disability Insurance Certified, World Traveler

Thomas Wiggin’s Experience

Xbox.com Games Content Coordinator

Microsoft - Filter/Talent

(Public Company; 1001-5000 employees; Computer Games industry)

October 2007 — Present (1 year 4 months)

• Coordinate business and relationship management with Global and US Xbox marketing, Xbox.com design, and the Xbox.com editorial staff to obtain all necessary graphic and text elements to publish content on Xbox.com.
• Build CPE's (Content Plan Entries) for site updates, including articles, news, page updates, etc, on SharePoint and MCP (Master Control Plan).
• Continually verify site accuracy with ESRB, MSN Shopping and Marketing partners.
• Developed the Title Information Sheets for Arcade and Retail communications that will enhance the flow of assets from game publishers to the four main branches of Xbox Marketing and finally to the Xbox ingestion teams.
• Proven track record of strong editorial, content quality and accuracy experience; excellent communication skills; strategic planning and excellent content management.
Quality Assurance Engineer

ArenaNet

(Privately Held; 51-200 employees; Computer Games industry)

April 2007 — October 2007 (7 months)

• Focus on maps, game balance and cinematic testing for Guild Wars: Eye of the North.
• Exchange ideas with developers and cinematic teams for a better game experience.
• Analyze art, design and hardware issues to create clearly written bug reports.
• Member of the Eye of the North demonstration team for Penny Arcade Expo 2007.
Lead Software Test Associate

Microsoft (Volt)

(Public Company; 10,001 or more employees; VOL; Computer Games industry)

July 2006 — April 2007 (10 months)

• Managed 20 test associates testing unreleased Xbox hardware. The hardware included: “Zephyr” HDMI Xbox 360, “Liberty” 360 controller, and “Cerebral” 512mb Memory Unit.
• Lead Test Associate for the Forza Motorsport 2 Single Player team aka “Mercenaries”.
• Team member of MGSA – Blue Dragon project. Localized the Japanese RPG for shipping to Taiwan and North American markets.
• Developed the Elite Test Award morale program to increase and reward project team cohesiveness and individual achievements. The program was implemented across the Test Associate teams
Financial Advisor

John Hancock Financial

(Public Company; 10,001 or more employees; JHF; Financial Services industry)

April 2005 — September 2005 (6 months)

• Certified by the National Association of Securities Dealers by passing the Series 6 and 63 exams. These certificates allow for trading mutual funds and variable insurance.
• Analyzed financial planning software to create multifaceted presentations to assist client investment and further understanding of available products.
• Perfected interpersonal sales methods allowing for clients to address life planning goals and create a realistic retirement schedule.
Freelance Producer / Production Assistant/ Intern

American Broadcasting Network / Good Morning America

(Public Company; 10,001 or more employees; DIS; Media Production industry)

May 2002 — May 2005 (3 years 1 month)

• Top 5% in intern performance at Time Square Studios, NY. Asked by producers to continue the internship at Prospect Studios in Hollywood CA.
• 2003 Academy Award production film crew assistant in Hollywood, CA. Communicated events at the Vanity Fair Party and organized celebrity interviews.
• Responsible for research on suspected Al Qaeda operatives in Eastern Washington. Coordinated film production efforts with affiliate broadcasting agencies.
Marketing Manager

Cuda Apparel

(Privately Held; 11-50 employees; Apparel & Fashion industry)

August 2002 — May 2005 (2 years 10 months)

• Accumulated over $200,000 in sales with over 98% customer satisfaction.
• Increased Cuda Apparel’s market share in Pullman 400% by increasing product value, simplifying the ordering process and promoting return business.
• Restructured the shipping, advertising and hiring practices to grow the company into the number one provider of custom apparel for Eastern Washington.

Thomas Wiggin’s Education

Washington State University

Communication, Broadcasting, Business Administration, Marketing, 2001 — 2005

Graduated with Honors

Activities and Societies:

Edward R. Murrow College of Communications Honors Graduate, Student Judiciary Committee