
EMEA Pricing Manager at Teleperformance
Paris Area, France

EMEA Pricing Manager at Teleperformance
Paris Area, France
Financial executive with a broad and proven experience on an international level. True team player: versatile, committed and flexible with the ability to work independently and drive solutions and decisions across multicultural teams.
I am working in a transactional business environment with a non stop decreasing sales price which forces TMC's and other business players to be creative on ancillary and value added services for their customers. The great challenge being to always offer more services and at a higher quality with a flat or increasing bottom line... This small industry, in which everyone knows everyone, is a surprisingly creative one, Sales and Pricing Teams are inventing new financial models and new ways to meets two very different needs: a comprehensive and acceptable sales price to the customer and a comprehensive and acceptable profit level for the Finance Mgt.
That’s probably why I do enjoy being in a position which could be considered as being between a rock and a hard place: just between Sales and Finance… Very different needs, very different targets, very different ways to understand and analyze figures, but same final objective: a profitable sale. That’s where I do believe pricing is a great area of “figures translation”, especially in a transactional business world: pricing teams are here to create simple pricing, even if often based on complex costs basis and a wide costs structure: many countries, many assumptions, different culture, different market position from your company… All that has to be quantified and translated in a simple and comprehensive pricing model…
I strongly believe that the costing part of my work could be very complex, the visible part of the pricing should always be simple enough for the client and he should be able to easily calculate its total costs of services. Hidden costs and small prints will often result in a customer/supplier relationship where the lack of confidence will be harmful for both parties.
Building complex pricings for Multi National and Multi Cultural Travel prospects. Ensuring client financial expectations are met and internal profitability at the same time. Creativity in the Financial models and clarity of those for the internal and external clients.
Problem Solving and out of the box thinking are some of my strenght.
(Public Company; FR 000051807; Outsourcing/Offshoring industry)
March 2009 — Present (5 months)
- Development of the Pricing responses to Multi-National RFP's
- Building Relationship with the various sites
- Buidling complex Pricing for complex solutions and make it simple!
(Privately Held; Leisure, Travel & Tourism industry)
December 2006 — January 2009 (2 years 2 months)
Responsible for the financial response of BCD to local and Global bids, profitability studies and implementation of the financial reporting for clients.
Analyse the costs of the company and define the standard and customized pricing strategy.
Align the French pricing within the guideline of the Group.
Support to the Account Management and the sales team during the client negotiation during the current contract and before the customers bid.
Participation in the creation of the “Multi National Service Center” pricing for the Montpelier Operation
site.
(Privately Held; 10,001 or more employees; CWT; Leisure, Travel & Tourism industry)
September 2004 — December 2006 (2 years 4 months)
Acting Group Director from June to December 2006 of the EMEA Team.
Responsible for the financial response of CWT to bids within this region, this incorporated the global rofitability analysis of these bids as well as the creation of new effective costing models to use when preparing bid responses. These bids were related to businesses with over $50 million of business travel expenditure.
Responsible for the coordination of EMEA responses to global bids
Cross departmental communication within bid teams with Sales, Account Management, Operations as well as local country Finance departments
(Privately Held; 10,001 or more employees; CWT; Leisure, Travel & Tourism industry)
February 2002 — October 2004 (2 years 9 months)
In charge of internal audit missions relating to both finance and operations: These missions covered all countries. Creation and organisation of fraud systems and investigations on both internally and externally.
Reporting to the Global Group Financial Controller - Winner of a Carlson Companies International Team Award.
(Privately Held; 201-500 employees; Internet industry)
July 2000 — June 2001 (1 year)
1998 — 2001
Travel, reading, motorcylcles from the 70's, martial arts. Pricing challenges, complex problem solving by simple solutions.
2004 - Carlson Companies Team Award as a member of the CWT Corporate Audit Team
2006 - Carlson Companies Individual Award: Satisfy the customer. Nominated by CWT VP Global Sales and CWT VP EMEA CFO.