Thomas Fahrenholtz

Thomas Fahrenholtz

Kreditchef / Credit Manager at Call me (Telia Danmark)

Copenhagen Area, Denmark

Current
  • Kreditchef / Credit Manager at Call me (Telia Danmark)
Past
  • Kundeadministrationschef / Customer Administration Manager at Xerox A/S
  • Kundeøkonomichef / Customer Finance Manager at 3 (Hi3G Denmark) - Hutchison Whampoa Ltd
  • Revenue Assurance Manager / Billing Support Manager at 3 (Hi3G Denmark) - Hutchison Whampoa Ltd
  • Finance Teamleader at 3 (Hi3G Denmark) - Hutchison Whampoa Ltd
  • Finance Coordinator at 3 (Hi3G Denmark) - Hutchison Whampoa Ltd
  • Human Development and Quality Coordinator at Orange (France Telecom SA)
  • Billing Expert - Trainer/Educator at Orange (France Telecom SA)
  • Contract Administrator at Payment Business Services (PBS Holding)
  • Finance Assistant at Zurich Insurance (Zurich Financial Services)
  • Finance- and Administration Trainee at Kuwait Petroleum Danmark A/S
  • Army Private - Recon & Surveyor Unit at Danish Army - The Kings Artillery Regiment
Education
  • Erhvervsakademiet Copenhagen Business
  • Tønder Business School
  • Kuwait Petroleum Danmark A/S
  • Lyngby Uddannelsescenter
  • Lyngby Uddannelsescenter
Connections
334 connections
Industry
Telecommunications
Websites

Thomas Fahrenholtz’s Summary

Experience in areas ranging from Finance, Human Resource Development, Customer Management and General Management attained primarily in IT/Telecommunications, but also within Banking, Insurance and Oil Industry.

My interests and specialties lie primarily within optimizing business performance and creating results through motivated teams and employees in complex and highly dynamic environments. I have good coorporational skills and have a practical, creative and solutionoriented mindset, with focus on transforming strategy into working operational business plans.

Thomas Fahrenholtz’s Specialties:

Business Development, Business Process Reengineering, Start-ups and Innovation, People Management. Creating results in highly dynamic and complex environments.


Thomas Fahrenholtz’s Experience

  • Kreditchef / Credit Manager

    Call me (Telia Danmark)

    (Telecommunications industry)

    April 2008Present (1 year 4 months)

  • Kundeadministrationschef / Customer Administration Manager

    Xerox A/S

    (Public Company; 201-500 employees; Information Technology and Services industry)

    August 2007April 2008 (9 months)

    Manager for 3 administrative teams:
    - Order & Contract Team
    - Government Team
    - Billing Team

    Primary areas of responsibility within Order- and Sales Support process towards Direct- and Indirect Sales Channels, Billing- and Invoicing Operation, Revenue Recognition, Customer Management, Human Resource Management, Controlling etc.

    Furthermore responsibility within Project Management, Process- and Quality Development (LEAN SIX SIGMA methodology), ISO Certification, Sarbanes-Oxley Compliance etc.

  • Kundeøkonomichef / Customer Finance Manager

    3 (Hi3G Denmark) - Hutchison Whampoa Ltd

    (Privately Held; 501-1000 employees; Telecommunications industry)

    February 2006June 2007 (1 year 5 months)

    Managing 4 functional areas:

    Credit Collection & Fraud Team
    Billing & Payment Team
    Complaints & Legal Intercept Team
    Back Office Support & Number Porting Team

    Primary areas of responsibility within Credit Management, Billing Operation and Development, Invoicing (Planning, Execution and Layout), Revenues, Reminder & Collection, Bad Debt, Payment Allocation & Refunds, Accounts Receivables, Reconciliation of Bank- and GL Accounts, Fraud & Surveillance etc. - i.e. end-to-end responsibility for correct charging, collection and accounting of all revenues. People Management incl. recruiting, development talks, redundancies etc. Furthermore budgets, reporting and controlling.
    Written Complaints, Legal Intercept Services (Police and Intelligence Support), Back Office Tasks and Number Porting.

    Secondary areas of responsibility within Project Management, ISO Certification, Quality Management, Product Development, IT- & Process Development etc.

  • Revenue Assurance Manager / Billing Support Manager

    3 (Hi3G Denmark) - Hutchison Whampoa Ltd

    (Privately Held; 201-500 employees; Telecommunications industry)

    February 2005February 2006 (1 year 1 month)

    Managing 1 function.
    Primary areas of responsibility within Revenue Assurance, Billing (Development and Billing Issues Handling), Invoicing, Revenues, Payment Allocation & Refunds.
    Secondary areas of responsibility within Project Management, ISO Certification, Quality Management, Product Development, IT Requirements.

  • Finance Teamleader

    3 (Hi3G Denmark) - Hutchison Whampoa Ltd

    (Privately Held; 201-500 employees; Telecommunications industry)

    May 2004January 2005 (9 months)

    Managing 1 team.
    Primary areas of responsibility within Billing (Development and Billing Issues Handling), Invoicing, Revenues.
    Secondary areas of responsibility within Project Management, ISO Certification, Quality Management, Product Development, IT Requirements.

  • Finance Coordinator

    3 (Hi3G Denmark) - Hutchison Whampoa Ltd

    (Privately Held; 51-200 employees; Telecommunications industry)

    May 2003April 2004 (1 year)

    Getting 3 (Hi3G Denmark) ready for commercial launch.
    Primary areas of responsibility within Business Process Development within Finance, Billing Development, CRM systems and User Interfaces.
    Secondary areas of responsibility within Project Management, IT Requirements.

  • Human Development and Quality Coordinator

    Orange (France Telecom SA)

    (Public Company; 1001-5000 employees; Telecommunications industry)

    February 2001April 2003 (2 years 3 months)

    Primary areas of responsibility within Training and Development of staff in Customer Service and Customer Finance functions (400 people). Courses for new and existing employees in processes and systems, Development of Certification System, ISO Certification.
    Company was awarded the 1st prize in the Teleperformance Grand Prix for best Customer Service in Denmark (All industries).

  • Billing Expert - Trainer/Educator

    Orange (France Telecom SA)

    (Public Company; 1001-5000 employees; Telecommunications industry)

    April 1999January 2001 (1 year 10 months)

    Primary areas of responsibility within Billing Complaints handling, Trainer for staff in Customer Finance function (40 people). Courses for new and existing employees in processes and systems, ISO Certification.

  • Contract Administrator

    Payment Business Services (PBS Holding)

    (Privately Held; 501-1000 employees; Financial Services industry)

    April 1998March 1999 (1 year)

  • Finance Assistant

    Zurich Insurance (Zurich Financial Services)

    (Public Company; 201-500 employees; Insurance industry)

    August 1997April 1998 (9 months)

  • Finance- and Administration Trainee

    Kuwait Petroleum Danmark A/S

    (Privately Held; 201-500 employees; Oil & Energy industry)

    August 1995July 1997 (2 years)

  • Army Private - Recon & Surveyor Unit

    Danish Army - The Kings Artillery Regiment

    (Military industry)

    November 1993June 1994 (8 months)


Thomas Fahrenholtz’s Education

  • Erhvervsakademiet Copenhagen Business

    Academy Profession (AP) Degree in Business , Leadership & Management , 20072009

  • Tønder Business School

    Diploma in Specialised Business Studies , Human Resource Development , 20022004

  • Kuwait Petroleum Danmark A/S

    Trainee , Finance- and Administration Trainee , 19951997

  • Lyngby Uddannelsescenter

    Business Student , Højere Handelseksamen - Advanced Math Line (Supplementary Subject / Evening Class) , 19951996

  • Lyngby Uddannelsescenter

    Business Student , Højere Handelseksamen - Advanced Linguistic Line - Economy, Accounting, 3 Foreign Languages etc. , 19901993


Additional Information

Thomas Fahrenholtz’s Websites:

Thomas Fahrenholtz’s Interests:

Music, Books, Movies, Technology, Stock Market, Politics, Economy, History, Horology, Motorcycles, Physical Exercise, Scuba Diving


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