Thomas Bookhamer,

Thomas Bookhamer,

Agile Strategist - AA.com, American Airlines

Location
Fort Worth, Texas (Dallas/Fort Worth Area)
Industry
Information Technology and Services

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Thomas Bookhamer,'s Overview

Current
  • Agile Strategist - Coach, Mentor, Senior PM, CSM, CSP at AA.com, American Airlines (Contractor Verys, LLC)
  • Coach, Trainer, Facilitator - Independent Contractor at Bookhamer, LLC
Past
  • Senior Coach, Trainer and Facilitator at Eliassen Group
  • Agile Principal Coach (Contract) at WebMD
  • Agile Principal Coach and Innovation Games® Qualified Instructor and Facilitator at Bookhamer, LLC
  • Agile Principal Coach (Contract) at Credit Suisse
  • Agile Principal Coach (Contract) at Eliassen Group
  • Agile Principal Coach (Contract) at Standard and Poor's
  • Director Product Development, CSM, CSP, at Terenine Technology Solutions
  • Agile Consultant, Certified ScrumMaster, Agile Project Manager at Tradewebs Internet and e-Commerce Solutions, Seattle, WA
  • VP of Operations / Sr Project Manager at ADVANCED Business Link Kirkland, WA
  • General Manager / President at Integrity Online International, LLC Seattle, WA / Portland, OR
Connections

500+ connections

Websites

Thomas Bookhamer,'s Summary

Agile Strategist / Team Leader, Coach and Trainer, Certified Scrum Professional (CSP), Certified Scrum Master (CSM)

As a agile strategist, coach, trainer, and facilitator, I will be working with the organization as a whole to ensure that cultural challenges inherent in an Agile transformation, training, and process execution are correctly addressed. I am a collaborative facilitator with years of experience in the areas of participatory training and coaching. I bring over 25 years of management, facilitation, training, and coaching to my consulting work.


I encourage a corporate culture of transparency and collaboration to drive change in organizations and individuals where needed. My coaching style is based on transparency and supportive team feedback, encouraging individuals and teams to achieve high levels of productivity and success. I am a servant leader and facilitator experienced and qualified to provide Agile coaching and training filtered by years of traditional project management and executive operations experience.

CERTIFICATIONS:
• CSM - Certified Scrum Master
• CSP - Certified Scrum Professional / Practitioner
• Innovation Games® Trained Facilitator. I can help you in any and all of the phases of the games, as well as to design custom experiences for your team(s), and can guide you through your Innovation Games® project and post-process.

SERVICES:
• Agile Strategy and Adoption; Transformation and Adoption 
Implementation Services
• Training Services; Coaching and Training Programs and Workshops Support Services
• Scrum Team Coaching; Agile Skill Sets
• Training Program Management
• Assessment and Health Checks; Analysis, Evaluations, Recommendations

• Scrum Team Process Leadership; Agile/Scrum
• Product Owner Process Leadership
• Distributed Team Leadership
• Rally, Version One, Jira - Greenhopper, TFS
• Scrum, Kanban, SDLC, RAD/JAD, XP

Thomas Bookhamer,'s Experience

Agile Strategist - Coach, Mentor, Senior PM, CSM, CSP

AA.com, American Airlines (Contractor Verys, LLC)

October 2013Present (1 year) Fort Worth, TX

Agile Strategist and Coach, Trainer, Senior Agile PM, Scrum Master, Mentoring, and Agile Training. As a Agile Strategist at America Airlines I am responsible for multiple budgets and projects dedicated to the development of a new aa.com website serving the merger of US Airways and legacy AA.com. As an Agile Strategist and Coach I am a servant leader providing training programs and mentoring while implementing progressive technologies in responsive web and mobile design.

Coach, Trainer, Facilitator - Independent Contractor

Bookhamer, LLC

May 2009Present (5 years 5 months) Tyler, TX

Thomas Bookhamer, I am the founder of Bookhamer, LLC a provider of Agile Strategy, Adoption and Scrum coaching, training, and transition services. Having spent several years traveling to India building teams I have developed several offshore, cross-functional, co-located team solutions for clients located across the USA.

Services:

o Agile Strategist; Transformation and Adoption 
Implementation Services
o Training Services; Coaching and Training Programs and Workshops Support Services
o Scrum Team Coaching; Agile Skill Sets
o Training Program Management
o Assessment and Health Checks; Analysis, Evaluations, Recommendations


Training/Workshops

o Agile Scrum Boot Camp - Intro to Agile and Scrum (2-4 day)

o Agile Planning and Estimating (1/2 or full day)

o Facilitation for Scrum Masters (1/2 or full day)
o Facilitation for Product Owners (1/2 or full day)
o User Story Workshops (1/2 or full day)

http://www.bookhamer.com

Senior Coach, Trainer and Facilitator

Eliassen Group

Privately Held; 501-1000 employees; Staffing and Recruiting industry

January 2012May 2013 (1 year 5 months) Greater New York City Area

I accepted a staff position as the Senior Coach at the Eliassen Group. Along with developing new business I was focused on expanding the following services: Assessment, Transformation and Adoption
Implementation Services; Program Management, Coaching and Training Programs and Workshops
Support Services, Coaching Support Services, and Agile Skill Sets.


Agile Principal Coach (Contract)

WebMD

Public Company; 1001-5000 employees; WBMD; Internet industry

June 2011December 2011 (7 months) NYC

• Introduced Agile practices through six phases as follows; Engagement Planning & Preparation; Training and Workshops; Project Chartering; Release Planning; Agile Coaching; Agile Retrospectives. I also facilitated and introduced Innovation Games® during this process to deliver successful marketing initiatives and drive architectural collaboration between the business and technical groups.
• Agile Adoption, Team Engagement, Executive Adoption
• Coached, trained, and mentored Scrum Teams, Product Owners, and ScrumMasters responsible for delivering product & software projects, training and reinforcing Agile Scrum practices
• Mentored two projects and startup teams to identify and remove impediments and become self-managing
• Tool assessment and implementation, training, e.g. Version One.

Agile Principal Coach and Innovation Games® Qualified Instructor and Facilitator

Bookhamer, LLC

April 2009December 2011 (2 years 9 months)

Bio:
Thomas is an Agile Principal Coach, Innovation Games® Qualified Instructor, Facilitator. Hosting serious games, coaching on and offshore, and providing learning tools to achieve high levels of success is what drives him. {Effective Coaching}+{Serious Games}=“Winning Solutions” Over twenty years of experience bringing business stakeholders, technical teams, communities, and project sponsors together in collaboration around diverse solutions allows him to be very effective when combined with the added success of tools like Innovation Games® http://www.bookhamer.com

Agile Principal Coach (Contract)

Credit Suisse

Public Company; 10,001+ employees; CS; Banking industry

November 2010May 2011 (7 months)

Contract: Credit Suisse, NYC, Nov. 15th., 2010 - May 15th 2011

On behalf of the Eliassen Group (www.eliassen.com) I was on contract at Credit Suisse in NYC as an Agile Principal Coach. I have been charged with synchronizing the Agile adoption practices between business and technology stakeholders to ensure that all efforts are coordinated and achieving their stated objectives as per the previously completed Eliassen Group’s Agile Assessment Phase.

I will be working with the organization as a whole to ensure that cultural challenges inherent in an Agile transformation are correctly addressed and establish a cycle of “continuous improvement”. This will be accomplished by identifying areas of waste, determining how to eliminate these and how to increase the facilitation of business value from all teams to achieve the planned success of three main objectives. These stated objectives are to decrease time to market, provide a greater degree of predictability, and to provide the business group with a far greater degree of flexibility to control their ROI and the Scope.

Agile Principal Coach (Contract)

Eliassen Group

Privately Held; 501-1000 employees; Staffing and Recruiting industry

November 20102011 (1 year)

Principal Agile Coach for the Eliassen Group and together with the Eliassen Group we are in a very strong position to serve your organization. Not only will I now bring my professional services as a Senior Agile Coach and Engagement Consultant to the table but now along with this may now come the full ability of the Eliassen Group to also serve your organization. See www.eliassen.com - I can personally testify to the highest level of professional dedication from the Eliassen Group.

Agile Principal Coach (Contract)

Standard and Poor's

Public Company; 5001-10,000 employees; MHP; Capital Markets industry

August 2010November 2010 (4 months)

Consulted at Standard and Poor’s (S&P) in NYC as a Agile Coach and Certified Scrum Practitioner, to coach, train, and mentor Scrum Teams, Product Owners, and ScrumMasters, responsible for delivering product & software projects, reinforcing best practices in the SPE Process, (Standard and Poor’s Engineering Process) helping teams identify and remove impediments, and fostering team self-management.

Director Product Development, CSM, CSP,

Terenine Technology Solutions

Privately Held; 51-200 employees; Information Technology and Services industry

April 2009May 2010 (1 year 2 months)

• Oversee all Agile project management activities and process management across all project teams, and applications services groups.
• Coach, train, and mentor Scrum teams responsible for delivering product & software projects, reinforcing best practices, helping teams identify while removing impediments, and fostering team self-management.
• Provide leadership and direction to a group of senior project managers and project management supervisors, developers, architects, QA, release managers, local and distributed, to drive complex delivery projects.
• Conduct, review, and approve performance appraisals, provide training, and mentor members of the application development group. Train and ensure compliance by new members on protocol, processes, and best practices as published by the SDLC and Process Team.
• Consolidate, review, and report entire project portfolio status, understand and assist with handling all key project issues.
• Work closely with the Managed Services Process Director and Engineering’s to ensure consistent, proper process alignment and compliance for all project activities. Adapt, promote, and enforce all processes, policies, and best practices.
• Develop and execute continuous improvement plans for PM team skill set, including new techniques, expertise, and knowledge base.
• Ensure Agile/PMO process group consistently manages deliveries in line with agreed upon requirements and customer expectations to realize high levels of client satisfaction.
• Travel to meet development resource requirements with offshore partners.

Project Management • Strategic and Tactical Planning • Leadership
• Business and System Analysis • Strategic Business Visionary • Problem Solver
• Risk Management • Trainer/Mentor • Goals/Results Oriented

Agile Consultant, Certified ScrumMaster, Agile Project Manager

Tradewebs Internet and e-Commerce Solutions, Seattle, WA

July 2001March 2009 (7 years 9 months)

7/2001 – March 2009 – Agile Consultant, Certified ScrumMaster, Agile Project Manager,
Tradewebs Internet and e-Commerce Solutions, Seattle, WA

Senior Project Manager, ScrumMaster responsible for on-time and on-budget multiple-phased delivery of data center management products and solutions (virtualization). Responsible for project deliverables including work plans, project schedules, iterative estimates, resource staffing plans, budget and status reports including compliance with export, intellectual property, and legal documentation requirements for multiple assigned projects of varying complexities. Champions streamlining and harmonizing processes, extending capability through implementation of new functionality and continually reviewing emerging technology solution offerings to assess potential benefits. Accountable for utilizing project management experience to develop and deliver appropriate and cost effective solutions while adhering to quality guidelines and design principals

• Conducts project meetings, Scrum team meetings, sprint planning, sizing, and is responsible for project tracking and analysis.
• Monitors project deliverables for significant risks; invokes recovery plans when necessary.
• Ensures adherence to quality standards and reviews project deliverables.
• Manages relations with Product Management, Product Owners, and Stakeholders to ensure that application delivery and service expectations are developed, managed, and met.
• Determines project’s resource capacity and pursues sufficient resources to complete project iterations and commitments according to plan.
• Coordinates all aspects of getting projects implemented and accepted.
• Identifies and addresses training and development needs of support staff for project deliverables.
• Champions and mentors organization’s IT project management methodology, tools and techniques.
• Adheres to and follows established departmental standards, guidelines and project management methodology

VP of Operations / Sr Project Manager

ADVANCED Business Link Kirkland, WA

May 1999May 2001 (2 years 1 month)

5/1999 - 5/2001, VP of Operations / Senior Project Manager
ADVANCED Business Link Kirkland, WA

Reporting directly to the CEO I managed the day-to-day operations and the SDLC processes.

Project scheduling and reporting, budgeting, resource management, monitoring and control, staff
assignments, implementation, project closure procedures, stakeholder and sponsor management, and
project audits. I managed new client project contract negotiations, project proposals, SLA, new business development, and technical implementation of high-end solutions for IBM AS/400s, business-to-business communications projects and an attractive portfolio of professional services. Responsibilities included new employee induction, development of job descriptions, general office and staff management, planning and overseeing weekly staff meetings, setting tangible measurable objectives and performance reviews for each employee, oversee daily operations, manage project application and product development schedules, maintaining pricing and policy guidelines, and contract negotiations.

General Manager / President

Integrity Online International, LLC Seattle, WA / Portland, OR

January 1997April 1999 (2 years 4 months)

1/1997 - 4/1999, General Manager / President
Integrity Online International, LLC Seattle, WA / Portland, OR

As the national headquarters’ general manager, at the direction of the shareholders, I was successful in reorganization of all Business and IT functions while re-defining and positioning the company for a new exit strategy. Milestones include: restructuring of all A/R functions, re-structuring of National Internet Service Provider (ISP) business practices, re-structuring of National Internet Service Provider (ISP) Network Operations Center (NOC) and broadband solutions, development and implementation of new call / customer service center.

Thomas Bookhamer,'s Skills & Expertise

  1. Agile Methodologies
  2. Agile Project Management
  3. Software Development
  4. SDLC
  5. Scrum
  6. Software Project Management
  7. Certified Scrum Master CSM
  8. Cross-functional Team Leadership
  9. Program Management
  10. Product Management
  11. Change Management
  12. Project Portfolio Management
  13. Project Management
  14. Requirements Analysis
  15. Software Quality Assurance
  16. Integration
  17. Requirements Gathering
  18. Leadership
  19. PMO
  20. Management
  21. User Acceptance Testing
  22. Test Driven Development
  23. Kanban
  24. Project Planning
  25. Web Applications
  26. Team Leadership
  27. Enterprise Architecture
  28. Team Building
  29. Business Process Improvement
  30. Waterfall
  31. Resource Management
  32. Start-ups
  33. E-commerce
  34. Quality Assurance
  35. Training
  36. Analysis
  37. Entrepreneurship
  38. Coaching
  39. Vendor Management
  40. Risk Management
  41. Business Analysis
  42. Release Management
  43. Strategic Planning
  44. Consulting
  45. Process Improvement
  46. Business Process
  47. Management Consulting
  48. PMP
  49. CRM
  50. Business Intelligence

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