Michael D. Brown

Current

• President and Chief Results Officer at The Michael D. Brown Company, Inc.

Past

• Integration Manager and Regional Operations Manager at BP
• Change Coach at BP
• Company Account Executive at BP

• District Manager at Murphy Oil
• Field Operations Manager at BP Amoco
• Field Manager at BP Amoco
• Operations Manager at Marriott Hotels

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4 more...

Education

• The University of
• Jackson State University

Recommended

2 people have recommended Michael D.

Connections

256 connections

Industry

Management Consulting

Websites

• www.TheMichaelDBrown.com
• My Book
• My Video

Michael D. Brown’s Summary

Need more positive results?

Bring in this sought after motivational speaker, management expert and consultant, and best-selling author. Through Michael's signature programs and commitment to delivering results both through and with people, he has helped a number of Fortune 500 companies create and deliver world-class experiences that led to double-digit growth to their bottom lines.

Michael has also motivated and helped hundreds of individuals and entrepreneurs move from a stage of mediocrity to an exciting place where they achieve both continuous and exponential personal and professional success.

Michael’s programs are fun, engaging, value-adding, and results-driven. The audience will walk away with proven success tools and strategies that will help ensure that they deliver world-class experiences and substantial results.


Award-winning programs for companies, organizations, individuals and entrepreneurs:

Get a Brand or Die a Generic®
Any individual who yearns for exponential personal and professional success must experience this award-winning program! Michael challenges the individual to become a personal brand that is fresh, distinctive, and competitive.

Stop Putting Prisoners on the Frontline and Calling It Customer Service
This engaging presentation takes the audience on a 6.5 step out-of-the-box journey where they are challenged to follow Michael’s Fresh Customer Service® message – “Treat the Employee as #1 and the Customer as #2” – in order to get customers for life.

Why Would Anyone Hire Me?
Students walk away from this fun an engaging experience with a fresh and competitive 30-second Super Bowl commercial that answers the question, “Why would anyone hire me?”


Michael D. Brown is Author of Fresh Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life (Acanthus Publishing, 2007).

www.TheMichaelDBrown.com

Michael D. Brown’s Specialties:

Motivational Speaking, Management Consulting, World-Class Customer Service implementation, Author, Personal Branding

Michael D. Brown’s Experience

• President and Chief Results Officer

  The Michael D. Brown Company, Inc.

  (Professional Training & Coaching industry)

  2005 — Present (4 years)

• Integration Manager and Regional Operations Manager

  BP

  (Public Company; 10,001 or more employees; BP; Oil & Energy industry)

  2005 — 2006 (1 year)

• Change Coach

  BP

  (Public Company; 10,001 or more employees; BP; Oil & Energy industry)

  2003 — 2004 (1 year)

• Company Account Executive

  BP

  (Public Company; 10,001 or more employees; BP; Oil & Energy industry)

  2001 — 2003 (2 years)

• District Manager

  Murphy Oil

  (Public Company; 5001-10,000 employees; Oil & Energy industry)

  1999 — 2001 (2 years)

• Field Operations Manager

  BP Amoco

  (Public Company; 10,001 or more employees; BP; Oil & Energy industry)

  1998 — 1999 (1 year)

• Field Manager

  BP Amoco

  (Public Company; 10,001 or more employees; BP; Oil & Energy industry)

  1996 — 1998 (2 years)

• Operations Manager

  Marriott Hotels

  (Public Company; 10,001 or more employees; MAR; Hospitality industry)

  1994 — 1996 (2 years)

Michael D. Brown’s Education

• The University of

  MBA , Global Management , 2004 — 2006

• Jackson State University

  BS , Management , 1991 — 1995

  Activities and Societies:

  Society for the Advancement in Management, American Marketing Association, Presidential Ambassador, President of Phi Beta Lambda

Additional Information

Michael D. Brown’s Websites:

• www.TheMichaelDBrown.com
• My Book
• My Video

Michael D. Brown’s Groups:

Member of the National Speakers Association.

•    MBAs Without Borders
•    National Speakers Association (NSA)
•    Professional Speakers and Seminar Leaders
•    Speakers and Panelists
•    National Black MBA Association
•    Retail Industry Experts
•    Retail Jobs
•    Retail Management
•    SpeakerMatch
•    Business Development Institute (BDI)
•    ExpertClick
•    Published Authors Network
•    Hotel Industry Professionals Worldwide
•    Customers 1st
•    Organization Development Network, OD Network, ODN
•    Amoco Alumni
•    HARO--Help A Reporter Out
•    Global Keynote Speakers Association
•    Customer Experience Exchange
•    Loyalty and Rewards Expo
•    Talent Management & Leadership Development / Employee Performance Management
•    BP PLC
•    Jackson State University Alumni Network
•    Retail Week Conference
•    Professional Keynote Speakers - by Jorge Olson
•    Community Group for IFFPS - International Federation For Professional Speakers
•    National Black MBA Association, Atlanta Chapter
•    MBA Highway | MBA & Recruiter Network
•    Business Coaching PEG (Professional Emphasis Group) of the National Speakers Association (NSA)
•    Consultants PEG (Professional Emphasis Group) of the National Speakers Association (NSA)
•    Motivational Keynote PEG (Professional Emphasis Group) of the National Speakers Association (NSA)
•    Seminar/Workshop Leaders PEG (Professional Emphasis Group) of the National Speakers Association NSA
•    Writers / Publishers PEG (Professional Emphasis Group) of the National Speakers Association (NSA)
•    MBA Consulting Group

Michael D. Brown’s Contact Settings

Interested In:

• consulting offers
• job inquiries
• expertise requests
• business deals
• getting back in touch