Thelma Michelle Moore, PMP

An educational and technology professional with analysis, design, development, implementation, and evaluation skills seeking a position as an Instructional Designer/Human Performance Technologist with a market leader that provides opportunities for challenge and growth.

-10 years teaching/training experience
-Excellent interpersonal, customer service, and organizational skills
-Adaptable with the ability to manage multiple tasks
-Self motivated, dedicated, and hard-working

Thelma Michelle Moore, PMP’s Specialties:

Instructional Design, eLearning, Human Performance Improvement

Thelma Michelle Moore, PMP’s Experience

Learning Solutions Consultant

ESI International

(Partnership; Professional Training & Coaching industry)

September 2009 — Present (4 months)
VP of Operations and Finance

Metro DC Chapter ASTD

(Human Resources industry)

November 2007 — Present (2 years 2 months)

VP of Operations (1/09-Present)
VP of Finance (6/09-Present)

Director of Technology (11/07-12/08) Oversaw the technology that supports the 400 member chapter. Research and recommend new technology and upgrades to existing technology. (Volunteer)
Curriculum Manager

ESI International

(Partnership; Professional Training & Coaching industry)

October 2008 — September 2009 (1 year )

Update and maintain web-based (elearning), virtual (Centra Saba), and traditional classroom training materials. Collaborate with subject matter experts to ensure currency and accuracy of courses. Conduct online testing of elearning courses to ensure an error free environment. Manage the Project Management electives curriculum.
Webmaster / Board Member

SkillsUSA Maryland Board of Directors

(Educational Institution; 11-50 employees; Fund-Raising industry)

July 2004 — October 2008 (4 years 4 months)

Webmaster
Member, Board of Directors (July 2007-Present)
Independent Consultant

Thelma Michelle Moore

(Professional Training & Coaching industry)

January 2002 — October 2008 (6 years 10 months)

2008 COVAAC Quarterly Program - Social Computing in the Enterprise
2007 SkillsUSA Fall Leadership Conference - Understanding the SkillsUSA Program of Work
2007 MICCA Convention - Social Computing in the Enterprise
2004 Maryland State Teacher’s Association Webmaster’s Meeting - Getting Down to Business
2003 MICCA Convention - How does the Internet really work?
2002 MICCA Convention - An Introduction to Networking
Teacher/Department Chair

Anne Arundel County Public Schools

(Educational Institution; 1001-5000 employees; Education Management industry)

January 2000 — October 2008 (8 years 10 months)

Teacher/Department Chair (2000-Present) – Center of Applied Technology South, Anne Arundel County Public Schools, Edgewater, Maryland – Designed, developed, implement, and evaluate the Computer Repair program curriculum. Curriculum includes hardware and software concepts based on the CompTIA A+ Certification. Mentor and guide to teachers in the department. Network Applications Program Teacher (1/00-6/05), Department Chair (8/04-Present).
Instructional Systems Development Intern

UMBC, Instructional Technology & New Media, Office of Information Technology

(Educational Institution; 1001-5000 employees; Higher Education industry)

May 2007 — August 2007 (4 months)

Analyzed the most active UMBC Blackboard online courses and the 1,400 response Blackboard survey to document best practices on. Final report identified the best practices of participating instructors and informed interview questions for a Blackboard best practices video.
Senior Instructional Technology Support Technician

Anne Arundel County Public Schools

(Educational Institution; 1001-5000 employees; Education Management industry)

January 1998 — January 2000 (2 years 1 month)

Senior Instructional Technology Support Technician (1999-2000) - Anne Arundel County Public Schools, Annapolis, Maryland, 21401 - Hardware, software, and network support for Instructional Technology Support Technicians. Also responsible for writing technology lesson plans, software installation instructions, and user manuals. Additionally, delivered training and moderated the Instructional Technology Support Technician electronic discussion forum. Instructional Technology Support Technician (1998-1999).
Customer Engineer

IBM

(Public Company; 10,001 or more employees; IBM; Computer Hardware industry)

1988 — 1993 (5 years )

Customer Engineer (1988-1993) - IBM Corporation, Rockville, Maryland - Responsible for the repair, installation, maintenance, and upgrades of IBM AS/400, personal computers, and Personal System/2 hardware. As AS/400 Product Coordinator, assembled and distributed the latest AS/400 technical updates to AS/400 Customer Engineers. As Call Coordinator, was responsible for managing service call workload for the territory.