Communication Skills Trainer, Organizational Coach, Library Consultant, and Speaker
Fort Collins, Colorado Area
Communication Skills Trainer, Organizational Coach, Library Consultant, and Speaker
Fort Collins, Colorado Area
Library Consulting: 30 years of library experience in management, public, and technical services. Consulting available on communication, organizational relationships, customer service skills, staff & management training, and goal setting & achievement.
Communication Training for Organizations:
Workshop Series on Authentic Communication
* Introduction to Authentic Communication
* Customer Service IS Communication
* Communicating Throughout Change
* Communicating to Prevent Conflict
Presentations About Authentic Communication
Sample Topics:
* What Is Authentic Communication?
* Forget About Your Cheese--Let's Just Start Communicating!
* Communication as a Life Skill
Communication skills trainer, facilitation, leadership training, communication, customer service, library merchandising. public service, space optimization, long range planning for non-profits, organizational transformation, mindful listening.
(Information Technology and Services industry)
August 2008 — Present (1 year 4 months)
(Non-Profit; 1-10 employees; Libraries industry)
March 2007 — Present (2 years 9 months)
Responsible for selling advertising space in Colorado Libraries Journal as well as in the annual conference booklet. Responsible for the layout and design of the Colorado Libraries Journal.
(Management Consulting industry)
January 2007 — Present (2 years 11 months)
Working with clients and organizations to create new possibilities in leadership, teamwork, and customer service. Introducing principles of authentic leadership and compassionate communication to the workplace, enhancing genuine teamwork.
(Non-Profit Organization Management industry)
January 2002 — April 2007 (5 years 4 months)
Volunteer position at Shambhala Buddhist organization. Compile, edit and publish 16 page quarterly newsletter, http://fc-smc.org/home2.php. Assist in coordinating weekend classes and events with visiting international teachers. Assist in development and maintenance of local aspects of International Database. Act as recording secretary and records keeper for governance mandala.
(Non-Profit; 11-50 employees; Libraries industry)
December 2002 — August 2006 (3 years 9 months)
Responsible for cataloging and database management/maintenance. Developed procedures, reorganized to increase workflow, supervised cross-departmental projects, oversaw RFID integration, including working with internal staff and outside vendors.
(Public Company; 201-500 employees; HSKA; Pharmaceuticals industry)
May 2000 — January 2002 (1 year 9 months)
Sole librarian for veterinary pharmaceutical company. Responsilbilities included subscriptions and maintenance of e-journals and databases, document delivery, archiving and maintenance of laboratory data, including lab notebooks and database materials for patent use.
(Privately Held; 11-50 employees; Retail industry)
June 1996 — March 2000 (3 years 10 months)
Responsible for hiring, firing, scheduling, payroll, and service desks. Also responsible for scheduling events from local to international authors. Worked closely with major publishers and vendors. Major events include: Robert Jordan, Diana Gabaldon, Baxter Black, Terry Brooks, David Breashears, Conne Willis, Andrei Codrescu, and Richard Marcinko. Co-Creator of Annual Poudre Valley Author Day, celebrating over 400 local authors--now being continued on CSU campus.
(Non-Profit; 11-50 employees; Libraries industry)
September 1989 — May 1996 (6 years 9 months)
Responsible for reference, collection development, public relations, and supervising evenings and weekends. Worked closely with University of Wyoming libraries, school libraries, hospital, and other special librarians on cooperative collection development. Acted as a branch for the UW Map Library to receive government documents, following strict cataloging and housing procedures set up to qualify as a government depository. Responsible for historical collection and archives.
MLIS , Young Adult Literature, Reference & Research , 1986 — 1989
B.A. , Medieval European History,Rise of Fascism in pre-WWII Europe , 1984 — 1986
Senior Thesis: "The Miracle of Dunkirk: How Churchill Turned a Great Defeat into a Rallying Cry for Britain"
Colorado Association of Libraries, Fort Collins Shambhala Meditation Center