Helen Johnson M.A.

Current

Independent Consultant at OfficePerfect Inc
Owner at The Inspired Self

Past

Staff Coordinator at Laura Murra
Men's Department Manager at Bancroft Clothing
Receptionist/Bookkeeper at Vogue Cleaners

Assistant Manager at Size 5 7 9
Assistant Manager at Mrs. Fields Cookies
Bookkeeper/ Sales at Brown's Unique Antiques

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Education

John F. Kennedy University
El Cerrito High School

Recommended

1 person has recommended Helen

Connections

56 connections

Industry

Professional Training & Coaching

Websites

Helen Johnson M.A.’s Summary

I received a master degree in Counseling Psychology, with a Somatic Specialization from the School of Holistic Studies at John F. Kennedy University. I have worked with both adults and adolescent clients. In addition to my master degree, I am a graduate of and a Certified Practitioner, from the Acupressure Institute in Berkeley and completed the Curriculum For Living at Landmark Education.

I helped developed, implement and coached an anger management group for at risk adolescence boys. It has been through my personal journey, my coursework and my sitting with clients, I have developed an integrative approach to working with a variety of client’s personalities. I have assisted individual and groups in gaining insight into their life design and creating new possibilities for themselves. I also have 10+ years experience in retail management and have trained staff to enhanced Customer Service to increase profits. In addition, I have 5 years experience with bookkeeping.

Helen Johnson M.A.’s Specialties:

Somatic Psychology

Helen Johnson M.A.’s Experience

Independent Consultant

OfficePerfect Inc

(Information Technology and Services industry)

January 2006 — Present (3 years 11 months)

Responsible for the overall relationship with the customers and business operations. Collaborate with sales associates and technicians to create strategic plans to enhance customer satisfaction. Provide employees with tools to maintain and increase service levels to customers. Work closely with other departments to promote sales, clarify information, and distribute reports. Gather, analyze, and report daily/weekly/monthly sales and service statistics.

•Updated and maintain Act database for the sales associated and personnel.
•Instrumental in improving customer-satisfaction ratings through suggestion, development, and implementation of new reporting procedures.
•Increased employee knowledge by assisting with development and implementation of product-awareness program.
•Enhanced employee performance and attendance through daily mentoring, one-on-one discussions and motivational strategies.

Assist in business implementation of sales packages and insure high levels of service to clients.

Assist Sales Management in defining and identifying potential sales targets and opportunities for expansion in new markets.

Assisted client in setting up Quickbooks.
Owner

The Inspired Self

(Professional Training & Coaching industry)

January 2005 — Present (4 years 11 months)

My coaching practices is about raising people’s consciousness and helping them become conscious creators of their own lives. I have developed a perspective in which I believe that it is through or relationships with others that we resolve distress achieve our goals and grow. Through the process of coaching, you will deepen your understanding and acceptance of yourself, improve your performance and effectiveness, and enhance your overall quality of life.
Staff Coordinator

Laura Murra

(Human Resources industry)

January 2000 — June 2005 (5 years 6 months)

STAFF COORDINATOR
This involves circulating staff schedules, maintaining and updating the Safe Product list, safety coordination and materials, following earthquake safety protocols, maintaining staff paperwork (hiring documents, human resource materials), coordinating events and field trips, and hosting and scheduling job applicants/other visitors, including folks who come to fix things.

BOOKKEEPER
This involves bill paying and occasional check cutting for repair services or reimbursement for materials and postage etc. which staff pick up, filing, printing reports, data entry, and creating some QuickBooks and Excel reports.
Men's Department Manager

Bancroft Clothing

(Professional Training & Coaching industry)

1996 — 2000 (4 years )

Primary responsibilities included: inventory control, supervising up to 5 staff members. Training of staff to enhance customer service and increase profits. Excuted markdowns and markups on inventory. Secondary responsibility included receiving, stocking and store maintenance. Prepared visual merchandising displays.
Receptionist/Bookkeeper

Vogue Cleaners

(Textiles industry)

1993 — 1995 (2 years )

Assisted in preparing payroll. Responsible for account payables, account receivables and record keeping. Complied, sorted and filed documents. Collecting of past dlue accounts. Prepared daily deposits. Greeted clients, answered telephones, arranged appointments and filing.
Assistant Manager

Size 5 7 9

(Retail industry)

1989 — 1991 (2 years )

Complied, sorted and filed documents. Prepared daily deposits. Primary responsibility was inventory control, recuited , hired, supervised, scheduled and motivated staff. Trained staff to enhance customer service and increase profits. Regularly opened and closed store. Secondary responsibilities included receiving, stocking and store maintenance. Presented good showroom image by setting up and maintaining effective and attractive displays.
Assistant Manager

Mrs. Fields Cookies

(Privately Held; Retail industry)

1988 — 1989 (1 year )

Assisted in preparing payroll. Responsible for account payable, account receivable and record keeping. Complied sort and file documents. Prepared daily deposit. Trained staff members. regularly opened and closed store.
Bookkeeper/ Sales

Brown's Unique Antiques

(Furniture industry)

1982 — 1988 (6 years )

Asisted in preparing payroll. Responsible for account payable, account receivable and record keeping. Served customers in a manner that would generate and/or continue their goodwill, satisfaction and return business.