
Hospitality Business Coach and MBA Professor
Norwich, United Kingdom

Hospitality Business Coach and MBA Professor
Norwich, United Kingdom
Quality and Profit improvement for Hospitality SME`s.
Strategic Destination reviews and contracting.
Web site building and E Newsletters.
Hospitality education in Facilities Management, Menu Engineering, Product and Personal Knowledge, Didgital Marketing and QualitySstems (Including Six Sigma) up to Masters level.
Thesis supervision.
Educational Journal Peer reviewer.
Benchmarking, Quality Systems (Including Six Sigma and Appreciative Inquiry). Operations management and MBA education.
(Sole Proprietorship; Myself Only; Hospitality industry)
April 2003 — Present (5 years 2 months)
Small and to medium sized business advice (1 to 300 employees).
Management education & training.
e-News Letter development and delivery.
Mentoring.
MBA teaching and dissertation supervision.
Quality & culture building.
Six Sigma systems.
Apreciative inquiry.
Benchmarking.
HRM advice and help.
WEB optimisation.
(Non-Profit; 11-50 employees; Hospitality industry)
March 1996 — April 2003 (7 years 2 months)
(Privately Held; 51-200 employees; Hospitality industry)
May 1989 — February 1995 (5 years 10 months)
3 Star Hotel with multiple sporting activities. Indoor Tennis, Badmington, 3 Swimming pools, Gym, Beauty and Squash.
(Public Company; 201-500 employees; Restaurants industry)
February 1986 — June 1987 (1 year 5 months)
Looking after 23 fish restaurants in London for Kennedy Brookes.
(Public Company; 501-1000 employees; Restaurants industry)
August 1984 — January 1986 (1 year 6 months)
Regional Manager for Falstaff Bar and Grill.
DBA, Business, 2003 — 2003
MBA, Business, 2001 — 2003
1961 — 1964
Dog walking & training, researching, mentoring, eating out.
Hotel and Catering International Management Association
British Institute of Innkeeping
Chartered Institute of Personnel and Development
SFEDI
Reunion des Gastronomes, CHRIE
England`s Best Boss
Britain`s Best Boss
- Awarded by CBI, Department of Education and Skills and Breakfast Television
MBA, DBA