
IT Support at Texas Tech University and Student at Texas Tech University
Lubbock, Texas Area

IT Support at Texas Tech University and Student at Texas Tech University
Lubbock, Texas Area
I have 9 years of experience in the IT industry ranging from retail to consultation. The bulk of my work has been in desktop support. I'm currently working towards a computer science degree to break into the gaming industry.
C/C++, HTML, Unix, PHP, Visual Basic, STL, Flash, Useability, Feature Design, Design Layout, User Interface, CompTIA A+ Certification
(Educational Institution; 5001-10,000 employees; Higher Education industry)
October 2006 — Present (3 years 2 months)
PC Support for staff and PC lab management.
(Public Company; 1001-5000 employees; Computer Hardware industry)
April 2005 — October 2006 (1 year 7 months)
Desktop standardization for the largest hospital in the region, Covenant Health Systems.
(Government Agency; 5001-10,000 employees; Higher Education industry)
November 2000 — April 2005 (4 years 6 months)
Initially started out supporting 6000 students housed on campus. Promoted up to a management position overseeing the highest population residence halls. From there I went to support the Housing staff computers comprised of over 200 machines at points all over campus.
I helped maintain the web site as well as researched and deployed new technology for professional recruitment which can be seen here http://www.depts.ttu.edu/housing/V1/Employment/proindex.htm as well as created a work order system for students living on campus which can be seen here http://www.depts.ttu.edu/housing/fixit/
(Consumer Electronics industry)
1999 — 2000 (1 year )
Started work in the upgrades department. Mostly helped customers find the best value for their dollar.
Moved to in-store marketing manager working with management to knock out the best deals on merchandise.
Took up an opening in the tech shop where I recieved my A+ certification.
Computer Science , Computer Science , 2003 — 2009