
Consumer Experience Strategist
Kansas City, Missouri Area

Consumer Experience Strategist
Kansas City, Missouri Area
Customer experience strategist focused on customer loyalty. Extensive experience utilizing the web to create sustainable competitive advantage.
Customer Experience, Loyalty and Advocacy creation, online community strategy, strategic partnerships.
(Educational Institution; 201-500 employees; Higher Education industry)
July 2004 — Present (4 years 7 months)
(Public Company; 10,001 or more employees; S; Telecommunications industry)
February 2004 — Present (5 years)
(Privately Held; 11-50 employees; Telecommunications industry)
September 2003 — February 2004 (6 months)
(Privately Held; 51-200 employees; Online Media industry)
July 2000 — October 2002 (2 years 4 months)
(Public Company; 10,001 or more employees; GIB; Information Technology and Services industry)
February 2000 — July 2000 (6 months)
(Public Company; 10,001 or more employees; RTN; Aviation & Aerospace industry)
June 1998 — January 2000 (1 year 8 months)
(Wireless industry)
1995 — 1996 (1 year)
Ph.D, Neuroeconomics, 2006 — 2010 (expected)
CEU, Product Development, 1998 — 1999
MS, Information Systems, 1996 — 1998
4.0 GPA
BS, Psychology, 1993 — 1994
Strategy, Neuroeconomics, Neuroscience, Philosophy, Organizational Design, Social Media, Social Networks, Virtual Community.