Tess Neale

Current

eMarketing Tigress at Webmonkeys

Past

eMarketing & Travel Consultant at Flame of Africa
Travel Agent at Travelstart
Sales receptionist & HR assistant (South Africa) at Party Design

International Staff Member (Costa Rica) at CISV
International Staff Member (Brazil) at CISV
Board member (Sweden) at Junior Chamber International (JCI)
Alarm operator at Securitas Direct AB
Chairman of the board at PULS
International Staff Member (France) at CISV
Education Coordinator (HR department) at Ericsson AB
Consultant (HR & Economics & Administration) at Proffice AB (customer Ericsson AB)

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8 more...

Education

Linköpings universitet
Linköpings universitet
Junior Chamber International University

Vingschool
Folkuniversitetet

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2 more...

Recommended

4 people have recommended Tess

Connections

133 connections

Industry

Information Technology and Services

Websites

Tess Neale’s Summary

If you think you can do it - you're right.
If you think you can't do it - you're also right.
Everything is possible - it's all in your mind!

I follow my passions and I'm determined to take on the world and succeed on my own terms. I'm not afraid of a fight, and I'm not afraid to bet my future on my own abilities. If I find a job boring or stifling, I'm already preparing my resume. I believe in doing what I love, and I'm not willing to settle for an ordinary life.

Passion. Technology. Perfection.

I am a location independent Swedish expatriate with a mixed background of IT, peace & cultural work and HR work & studies. My journey of life for the past 10 years has taken me to this dream stage where I have the freedom and possibility to combine all my skills and develop my dreams. People, development and technology in one beautiful mix!

Lots of love and light,
Tess - traveler with itchy feet and adventurous mind.

Tess Neale’s Specialties:

WebDevelopment (CMS, SEO, eMarketing, Social Media etc.)
Cultures (Nordic, European, Latin American, South African),
Languages (Swedish, English, German, Portuguese, Spanish, Norwegian etc),
Inspiring change (coaching, mentoring, motivation, inspiration)

Tess Neale’s Experience

eMarketing Tigress

Webmonkeys

(Information Technology and Services industry)

August 2008 — Present (6 months)

Web Monkeys Design Studio provides design, development & eMarketing solutions with focus on Content Management Systems (Joomla!, Mambo, Drupal, Wordpress, Magento etc).

My role: Web Analytics, Web Usability, Website Optimization, SEO / SEM, Internet Marketing, Online/digital Distribution, eNewsletter, Social Media (Marketing)

Websites: joomlajunkie.com | prothemer.com
eMarketing & Travel Consultant

Flame of Africa

(Leisure, Travel & Tourism industry)

March 2008 — August 2008 (6 months)

Flame of Africa (also known as Flame Lily) is a South African based tour operator specializing in tailor-made tours and packages for southern Africa (Zimbabwe, Zambia, South Africa, Botswana, Mozambique, Mauritius, Namibia and Uganda).

My role was to get the information on www.flameofafrica.com up to date, do basic SEO, set up eNewsletter system, create online presence (social media), be first contact for online clients and improve website conversion rate.

More info about Flame of Africa:
http://www.flameofafrica.com
http://www.facebook.com/pages/Flame-of-Africa-Africa-Safari-Travel-Tours/17178887596
http://twitter.com/flameofafrica
Travel Agent

Travelstart

(Public Company; 51-200 employees; Leisure, Travel & Tourism industry)

February 2007 — January 2008 (1 year)

Travelstart.co.za
Travelstart.se/.no/.dk/.fi
Openjet.com/co.uk
Sales receptionist & HR assistant (South Africa)

Party Design

(Privately Held; 201-500 employees; Events Services industry)

November 2006 — December 2006 (2 months)
International Staff Member (Costa Rica)

CISV

(Non-Profit; 11-50 employees; Professional Training & Coaching industry)

July 2006 — July 2006 (1 month)

CISV is an international youth exchange organization, has participatory status with the Council of Europe, and is approved to be a sub-organisation under UNESCO.

Founded with the belief that lasting peace is possible through learning how to live together as friends, CISV runs cross-cultural, experiential peace education programs primarily targeting children and youth.

A seminar camp is an intensive, multi-/inter-cultural three week programme for youth, 17-18 years old, in which there is only 1-3 delegates from each participating country. Seminar camps have a more direct educational approach and is actively conducted by the participants, who address key international and intercultural issues. [www.cisv.org]
International Staff Member (Brazil)

CISV

(Non-Profit; Professional Training & Coaching industry)

January 2006 — January 2006 (1 month)

See the above description of CISV Seminar Camp or visit www.cisv.org.

In this specific camp, the big lack of respect for other peoples personality, feelings and needs created a lot of frustration and anger among both the participant and staff group. Another important piece of this camp was that neither the participants, nor the staff worked towards the same goal...or even managed to agree on a common goal

This taught me very much about patience, flexibility and most of all about conflict management. It is also one of the bigger stepping stone when it comes to my own personal development - anger management got a completely new meaning. ;-)

This camp also made me reflect on the fact that we have a long way to go before we can even be close to world peace...and that we need many strong leaders to pave the way and help us keep the bigger goal in focus.
Board member (Sweden)

Junior Chamber International (JCI)

(Non-Profit; 11-50 employees; Professional Training & Coaching industry)

January 2005 — December 2005 (1 year)

One year of working in a global non-profit organization, nationally and globally expanding personal and professional network and understanding the role of a board member. I learnt a lot about inspiration, motivation, social skills, leadership and how to have fun and work hard at the same time. (Linköping, Sweden)

JCI is a worldwide federation of young professionals and entrepreneurs between the ages of 18 and 40. JCI's mission is to "contribute to the advancement of the global community by providing the opportunity for young people to develop the leadership skills, social responsibility, fellowship, and entrepreneurship necessary to create positive change."

JCI is an international Non-Governmental Organization (NGO) with active participation in the United Nations (UN) and cooperation agreements with for example the International Chamber of Commerce (ICC), International Association of Students in Economics and Management (AIESEC) and UNICEF. [www.jci.cc]
Alarm operator

Securitas Direct AB

(Public Company; 51-200 employees; SECUB; Security and Investigations industry)

January 2003 — November 2005 (2 years 11 months)

Casual entry level position.

Duties & Responsibilities:
Customer service (phone support). Connection between the customers, the security
guards and the police or firedepartment.

Reason for leaving:
Part-time work while studying HRM at the University of Linköping, Sweden. I gave them notice when I graduated and moved from Linköping.
Chairman of the board

PULS

(Non-Profit; 11-50 employees; Human Resources industry)

March 2004 — February 2005 (1 year)

Chairman of the board in the student association connected to the HRM education at the University of Linköping, Sweden. I worked together with 10-12 dedicated board members and their "departments", in total 50 people. Our work was mainly focused on developing the quality of the HRM education in Linköping and securing the feeling of affinity among the HRM students. My responsibility also included representing and developing the education on a national level together with two of my board members.

During this time I learnt the importance of delegating and letting go, but also how to motivate and inspire people around me. The organisation grew stronger during our year and we could proudly hand over a well organised and powerful association to the next generation of students.
International Staff Member (France)

CISV

(Non-Profit; 11-50 employees; Professional Training & Coaching industry)

July 2004 — July 2004 (1 month)

CISV is an international youth exchange organization, has participatory status with the Council of Europe, and is approved to be a sub-organisation under UNESCO.

Founded with the belief that lasting peace is possible through learning how to live together as friends, CISV runs cross-cultural, experiential peace education programs primarily targeting children and youth.

A seminarcamp is an intensive, multi-cultural three week programme for youth 17-18 in which there is only 1-3 delegates from each participating country. Seminar Camps have a more direct educational approach and is actively conducted by the participants, who address key international and intercultural issues. [www.cisv.org]
Education Coordinator (HR department)

Ericsson AB

(Public Company; 501-1000 employees; Human Resources industry)

April 2001 — September 2001 (6 months)

Permanent skilled level position.

Duties & Responsibilities:
Same tasks as a consultant for Proffice, but now employed directly by Ericsson AB. Increased responsibility for economy and web. New assignment working with equality within Ericsson AB.

Reason For Leaving:
The company cut down a lot due to economic recession. I was last employed and therefor the first to leave.
Consultant (HR & Economics & Administration)

Proffice AB (customer Ericsson AB)

(Public Company; Human Resources industry)

January 2000 — April 2001 (1 year 4 months)

Contract skilled level position.

Duties & Responsibilities:
Competence management within Ericsson AB (1000 employees). Created specifications for the educational needs, negotiated prices, ordered the courses, administrated course applications and the system for it etc. Responsible for the HR-department's webpages as well as the economy for the educations (calculations, invoices, accounting etc).

Reason For Leaving:
Employed by Ericsson AB.

Tess Neale’s Education

Linköpings universitet

NA, Intercultural education, communication, identity and globalization, 2006 — 2007

30 ECTS Credits
Linköpings universitet

Master, Human Resource Management and Work Science, 2002 — 2006

Major in Education (pedagogy).

Some other subjects studied: behavioural science, psychology, sociology, employment laws, economics, research methodology.

Bachelor thesis in South Africa (view of employee participation).
Master thesis in Brazil (expatriates adjustment process and learning)

Activities and Societies:

PULS, P-riks, Riks-P
Junior Chamber International University

JCI Prime, Adult learning, learning resources, methods and techniques of training etc, 2004 — 2004

JCI Prime is a training course for Junior Chamber International trainers. This two-and-a-half day course is a practical guide to implementing sound personal and leadership development programs to create positive change.

JCI Prime increases the student's confidence in presenting complex information in an understandable and interesting way. It also increases the student's communication and organization skills, helps him/her to look at new situations with an open and positive mindset and to motivate others.
Vingschool

Travel industry (service, economics etc), languages (norwegian, danish, spanish), 1999 — 1999

Two months education in three languages (plus spanish) in Mallorca, Spain.
Folkuniversitetet

Languages (english, german, spanish, french) 1994 — 1997

Additional Information

Tess Neale’s Websites:

Tess Neale’s Interests:

Golf, music, people & culture, organizational development, digital photography, professional & personal networking, leadership, studying & reading, inspiring change, international travel & global living, skiing & snowboarding, coaching & personal development