
Digital marketing leader experienced in lead generation, CRM, social media, branding & general business building online
Greater Chicago Area

Digital marketing leader experienced in lead generation, CRM, social media, branding & general business building online
Greater Chicago Area
8 years in financial services, 10 years in the music industry, over 10 years in eCommerce, 3 years in general management and 20 years in various roles in marketing including advertising, promotion, event marketing, etc. for a variety of industries including consumer goods and services, broadcasting, music business, non profit and financial services.
ecommerce, online customer experience, search, SEO, SEM, Web 2.0, social networks, social media marketing, interactive, affiliate marketing, cross-sell, partnership, financial services, marketing, branding, advertising, music, promotions, event management, consumer goods and services
(Internet industry)
2008 — Present (1 year )
Provide eBusiness and general management expertise and leadership to various clients across a range of industries. Projects include web site redesign and enhancement, social network marketing planning, strategy and execution, and overall business strategy and planning. For Taproot Foundation projects, oversee groups of fellow volunteers to provide service grants to local non-for-profit organizations. Recruit, train and build effective teams to provide pro bono consulting services in website development and enhancement, and other marketing and strategy driven projects.
Industries - Non-profit, digital music, civic/sports, construction, and others.
Clients - Taproot Foundation, National Able Network, Daniel Murphy Scholarship Fund, Best Radio You Have Never Heard, Chicago 2016, and others.
(Non-Profit; 201-500 employees; Political Organization industry)
September 2008 — November 2008 (3 months)
Assisted with various duties at National Volunteer Headquarters in Chicago. Contacted donors with foreign addresses to verify US citizenship, screened major donors using Lexis-Nexis and other databases, solicited supporters for travel to battleground states, called likely voters and supporters in battleground states to encourage voting and support of the campaign, helped manage ad hoc phone bank locations in days preceding Election Day, etc.
(Public Company; HBC; Banking industry)
May 2007 — November 2007 (7 months)
Responsible for all eBusiness activities for US bank card and private label card division of major global bank. Covered marketing, operations, strategic development. Focus included new account originations through online marketing and direct mail e-response, partnering with merchant clients to offer credit to consumers, providing highly utilized customer self service through transactional websites and generating revenue and cost savings through sales, service and cross-sell, both on our websites and through opt-in email communication. Directed team of 66+ professionals across five cities, generating ~$120 million in annual revenue and $76 million in cost savings from 23 consumer facing websites and associated online marketing initiatives. Integrated teams and business practices from two merging business units.
(Public Company; HBC; Banking industry)
April 2005 — May 2007 (2 years 2 months)
Responsible for all eBusiness activities for US credit card division of major global bank. Covered marketing, operations, strategic development. Focus included new account originations through online marketing and direct mail e-response, providing highly utilized customer self service through transactional websites and generating revenue and cost savings through sales, service and cross-sell, both on our websites and through opt-in email communication. Directed team of 55+ professionals across five cities.
(Public Company; HBC; Banking industry)
February 2000 — April 2005 (5 years 3 months)
Established strategy, hired and trained team and oversaw all online marketing activity, as well as prioritizing and supervising building of web site functionality including online card applications, online customer self-service center and cross-sell and upsell capabilities. Focus included new account originations through online marketing and direct mail eresponse, driving cardmembers to highly utlized customer self service transactional websites and generating revenue and cost savings through sales, service and cross-sell, both on our websites and through opt-in email communication. Persuaded colleagues focused on traditional marketing techniques to allocate budget to online campaigns. Expanded budget by delivering results generated through a careful test & learn approach.
(Privately Held; 51-200 employees; Online Media industry)
November 1997 — February 2000 (2 years 4 months)
Managed the marketing and promotion of several music websites including Tunes.com, RollingStone.com, DownBeatJazz.com, jamTV.com & TheSource.com.
Established department to develop & execute marketing plans.
Structured & managed the internal multi-department promotion development process.
Worked closely with business development, artist relations & radio teams to set & achieve corporate goals.
Developed relationships with key marketing partners to generate mutually beneficial promotions.
Managed agencies to develop on- & off-line advertising plans. Online campaigns consistently exceeded industry standard in click-through rates & cost-per-click.
Participated in internal development of advertising & promotion creative.
Developed revenue-generating ideas to assist sales staff in responding to client demands.
Initiated & supervised college internship program for the organization.
(Public Company; 51-200 employees; Broadcast Media industry)
July 1990 — October 1997 (7 years 4 months)
WXRT-FM/WSCR-AM Director of Marketing & Promotions
Worked with creative resources to produce award-winning advertising.
Re-designed quarterly listener newsletter.
Developed strategic partnerships with local and national organizations and businesses, such as Chicago International Film Festival, Mayor's Office of Special Events, Steppenwolf Theatre, City Year, etc
Created Chicagos first commercial radio station website.
Developed revenue-generating tools to assist sales staff in responding to client demands.
Established WXRT/WSCR Foundation to facilitate participation of audience and allow more flexibility in making contributions to local charities.
Introduced Chicago's first all-sports talk radio station.
Directed 5-person department responsible for activity for both stations, creating growth warranting establishment of separate station marketing staffs.
(Public Company; 1001-5000 employees; Cosmetics industry)
October 1988 — July 1990 (1 year 10 months)
Planned and executed promotions for consumer brands including Suave, Finesse, Salon Selectives & Degree, as well as new products.
Responsible for $30MM in annual promotion spending.
Participated in developing revolutionary Free Product coupon method of sampling for new product introduction of Degree Anti-perspirant.
(Marketing and Advertising industry)
1987 — 1988 (1 year )
(Marketing and Advertising industry)
1986 — 1987 (1 year )
(Public Company; Internet industry)
1985 — 1986 (1 year )
MBA , Marketing/Finance , 1983 — 1985
Dean's List each quarter
BA , Psychology , September 1979 — May 1983
Class honors three years
Native Chicagoan into music, dogs, wine, web and interactive marketing & media. Fascinated with how the evolution of technology influences how we live and communicate.
Windy City Social - Member and Advisory Board
Social Media Club Chicago,
Chicago Interactive Marketing Association,
Volunteer Account Director with The Taproot Foundation
Awarded five “medals” by Corporate Insight’s Credit Card Monitor editorial staff and ranked within top 5 credit card web sites by Keynote WebExcellence.