Web Content Developer and Technical Writer at eCommerce Industries, Inc.
Dallas/Fort Worth Area
Web Content Developer and Technical Writer at eCommerce Industries, Inc.
Dallas/Fort Worth Area
3 more...
I am ContentGrrl, currently publishing our software support department's external newsletters, announcements, and Web knowledge base articles, as well as internal practices and Intranet content. I previously developed e-learning, distance training, classroom materials, educational software, implementation material, curriculum plans, and trade magazines.
Favorite Tools of My Trade:
* SurveyMonkey and ProProfs Quiz School
* GroupMail 5
* Adobe CS4 Design Premium, with some xHTML/CSS coding and modest JavaScript/ASP scripting in Dreamweaver, and a little Fireworks and Flash
* Adobe Acrobat Professional, InDesign CS4, PageMaker, and a little Photoshop and Illustrator
* Microsoft Word, Excel, PowerPoint, Visio, Outlook, with modest Project & Access
* TechSmith SnagIt screen capture
* Wink screen animation/tutorial freeware
* TechExcel CRM and DevTrack
International Webmaster Association's Database Design, MySQL, JavaScript, ASP
Langevin's Instructional Design for New Designers
Information Mapping
Practical Management Inc.’s Needs Analysis, Evaluation, and Validation
Center for Accelerated Learning Training Methods
Ruth Colvin Clark's How to Plan, Develop, and Evaluate Training
TeleTraining Institute's Fundamentals of Teaching at a Distance
Allen Communications' Designer’s Edge for Designers
AT&T’s Telecommunications Fundamentals
Knowledge repository systems. Persuasive rhetoric. Learning theory. How stuff works best. Finding elements of the epic hero's/heroine's journey (a la Carl Jung, Joseph Campbell or Maureen Murdock) in television/film/books/games/advertising.
International Webmaster Association - member 2004-2005,
Society for Technical Communication - member 1997-2002,
International Society for Performance & Improvement - member 1998-2002,
American Society for Training & Development - member 1997-2000,
League of Women Voters in Irving TX - Director of Finance 1997-1998
“Lessons from Merging SBC’s Regional Telecom Learning Centers,” co-wrote Chapter 4 in Sustaining Distance Training: Integrating Learning Technologies into the Fabric of the Enterprise, Zane L. Berge, ed., Jossey-Bass Publishers, November 2000.
A list of my articles from Occupational Health & Safety and Workplace Ergonomics is available.