► Computer Trainer / Technical Writer / eLearning ► http://pclearning4u.com/ ► MyLink500.com 1300+
Richmond, Virginia Area
► Computer Trainer / Technical Writer / eLearning ► http://pclearning4u.com/ ► MyLink500.com 1300+
Richmond, Virginia Area
I am a Computer Trainer, Instructional Designer and Technical Writer with a strong interest in Web-based Training (WBT). I founded pcLearning4U to provide computer training to people of every age. Also, I really enjoyed my recent WBT development work and would welcome the opportunity to work in this area again.
CAREER SUMMARY
Extensive Information Technology experience, with a strong track record in all aspects of systems development. Proven ability to quickly get up to speed in use of new tools and techniques. Team player: has worked very well in various roles, including as technical lead, webmaster, and mentor.
Technical writing * HTML * Social media organization * Instructional design * Courseware development * Blogging *
Editing * Adobe tools * Oracle scripting * Troubleshooting * MS-Office * UNIX
(E-Learning industry)
August 2009 — Present (4 months)
• Founded this company in 2009 to provide computer training services
(Internet industry)
November 2007 — Present (2 years 1 month)
• Currently volunteering as computer class assistant for local public library (over 100 hours completed)
• Created and manage 12 Social Media-based Courseware Development groups on networks such as LinkedIn, Facebook, Plaxo, and Tweetworks (Twitter)
• Built and maintain the Courseware Development Blog, coursewaredev.blogspot.com/, the home page for all of the above groups
• Gained valuable connections on above networks via evaluation of member profiles
(Information Technology and Services industry)
May 2007 — July 2007 (3 months)
Philip Morris USA, Contract, Instructional Designer
• Training Developer for Philip Morris USA
o Created and published four Web-based training courses for this client
o Developed text, simulations, review exercises, and graphics for above courseware, using Dreamweaver, Captivate, and Photoshop
(Public Company; HPQ; Information Technology and Services industry)
May 1991 — January 2007 (15 years 9 months)
• Service Delivery Automation / ITIL Initiative project for EDS Training Department
o Produced and published Web-based training for this global virtual project
o Developed text, animations, and graphics for above courseware, using Lectora, Flash, and FireWorks
• Sprint Nextel
o Created, and was Webmaster for, EDS Nextel Account web site, to collect and disseminate account-related information
o Developed Web pages for help desk application (available to staff of over 10,000), using JSP, JavaScript, and HTML
o Programmed over ten UNIX-based Oracle PL/SQL client reports
• TennCare (Tennessee Medicaid)
o Led meetings with EDS and State of Tennessee personnel dealing with Audit and Security issues; served as liaison from EDS to the State regarding these issues
o Wrote over ten SQL queries for Testing team
o Developed new Unix/Oracle/C applications for Enrollment and System Wide teams
• Served as co-leader of EDS Medicaid Community, to facilitate IT-related communication between EDS people working on Medicaid accounts
• Developed COBOL applications on mainframe for NCXIX (North Carolina Medicaid)
• Served as technical lead for National Association of Security Dealers regulatory division
o Supervised development work of two people, in UNIX/Oracle/C environment
o Oversaw production implementations
o Prepared program and database design documents
• Worked on EDS-sponsored volunteer effort for local Math and Science Center class management system, in Websphere/DB2/JSP environment
• Prior to year 2000:
o Developed programs for EDS Corporate Security for auto-dialing application, using Visual Basic, Crystal Reports, SQL Server, and ASP, in Windows environment
o Wrote PERL programs in UNIX environment for State Farm Bank
o Taught Java 2 Programmer Exam review class for Richmond EDS site
o Integrated custom patches into vendor-supplied mainframe software for Signet Bank
(Public Company; 5001-10,000 employees; Banking industry)
May 1989 — April 1991 (2 years )
Developed and maintained programs for Customer Information System on mainframe
Meteorology 1977 — 1978
A.B. , Mathematics , 1973 — 1977
Travel, exercise, cats, puzzles, playing keyboards, karaoke, multidimensional geometry
Lions Clubs, eLearning Guild, SALT, MyLink500.com
Sun Microsystems – Java 2 Programmer Certification
American Institute of Banking – General Banking Diploma