
Professional Technical Writer and Documentation Consultant
Austin, Texas Area

Professional Technical Writer and Documentation Consultant
Austin, Texas Area
I am a professional technical communicator who successfully creates technical writing solutions for clients from my fully equipped home office with the occasional on-site visit as needed. Complete details are available at www.techwriteontime.com.
My former life (when I worked for someone else) included heavy accounting and budgeting work that gradually morphed into documenting policies and procedures, and acting as lead user on several software conversion projects. I decided I liked writing much more than crunching numbers and have been writing for several years now.
I have documentation experience in the following industries: software, e-learning, real estate, health and fitness, accounting and finance, travel, insurance, security, and state government.
I would be pleased to handle your technical writing needs. Please let me know if I can help you.
Specializing in online help, user manuals, franchise operations manuals, e-learning, and training materials. Proficiently use the following software: RoboHelp 7, FrameMaker 7.2, Microsoft Office Professional 2007( Word, Excel, Access, Publisher, PowerPoint), Paint Shop Pro, Snag It, Captivate 3, Sharepoint, FrontPage, Adobe Acrobat Pro 8, Quickbooks Pro, HTML, and Visio.
(Writing and Editing industry)
November 1997 — Present (10 years 11 months)
As a freelance technical writer I successfully provide documentation consulting and technical writing solutions such as online help, user manuals, franchise operations manuals, e-learning, and training materials for clients from my fully equipped home office near Austin, TX.
(Privately Held; 11-50 employees; Information Services industry)
August 2003 — September 2004 (1 year 2 months)
Responsible for monthly client billing and collections for medical bill review and research companies. Coordinated the development of and conversion to new combined billing system including specs development, supervision of programmer, testing, and preparation of data flow diagrams, user documentation, and data dictionary. Left position because my part-time technical writing company had grown to a full-time enterprise.
(Non-Profit; 501-1000 employees; Information Technology and Services industry)
March 1991 — June 1992 (1 year 4 months)
Worked with complex actuarial formulas to ensure proper funding of over $4 million unemployment compensation fund. As departmental "Power User," worked closely with programmers to develop new IBM AS/400-based funding program which required specs development, communication of complex actuarial formulas, and substantial testing. Work included heavy database and SQL experience. Left position to take some time off after the birth of my only child and began part-time technical writing in 1997.
BBA, Finance, 1981 — 1984
Entered university upon completion of junior year at Fort Worth Country Day School.
My interests include volunteer work at ASA, travel, reading, and above all, learning new things.
Content Management Professionals
HTML Writers Guild
Certified Technical Writer and Certified Editor - Brainbench
Chi Omega Alumna
University of Houston Alumna
STC Award of Merit for online help
Team 2000 Pacesetter Award for Technical Documentation - Hart Information Services
Past Club President, Area Outstanding Toastmaster, Regional International Speech Contest winner, Able Toastmaster (ATM) – Toastmasters International
Who’s Who of American Women