Kristina Schneider

Current

Director of Operations at Aviation Strategies International
Manager, Operations and Educational Technology at Global ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP)

Past

Instructor at Technologia
Director of Blended Learning Strategies at Documedia
President of the Executive Committee of Alliance eLearning at Alliance numérique

Vice President, Publication, Montreal Chapter at ISPI, Montreal Chapter
Educational Technologist at Concordia University
Director of Instructional and Interactive Design at ilasalle (a division of the LaSalle College Group)
Project Manager at Ironhorse Multimedia
International Trade Consultant - Internship at Government of Quebec - Department of Industry and Commerce
Customer Service Agent at Royal Bank Financial Group

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6 more...

Education

Université de Sherbrooke
Concordia University
Concordia University

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Recommended

10 people have recommended Kristina

Connections

394 connections

Industry

Aviation & Aerospace

Kristina Schneider’s Summary

Kristina is a performance technologist who merges instructional and systems technology skills with project and operations management abilities. Furthermore, she has developed substantial experience in consulting, business development and client relationship management.

She holds an undergraduate degree in Communication Studies as well as a Master's degree in Educational Technology from Concordia University in Montreal, Canada. She has recently begun her Doctoral Studies in Business Administration at the University of Sherbrooke, focusing on knowledge transfer in organizations and professional communities of practice.

Since 2000, she has developed considerable work experience in systemic needs analysis and instructional design as well as community of practice, knowledge management and social computing (Web 2.0) systems development. You might want to consult her work experience below.

Currently, Kristina is the Director of Operations at Aviation Strategies International (ASI). Her mandate consists of working on the company’s strategic corporate positioning, business planning and development. In addition, she coordinates the operations of the ASI international network of associates and is working on the launching of the ASI Institute. She is also part of the management team heading the implementation of the online community of practice of the Global ACI ICAO Airport Management Professional Accreditation Programme (AMPAP) for which ASI is the designated Programme Administrator.

Kristina Schneider’s Specialties:

Identifying:
* performance improvement needs
* learning objectives and desired outcomes
* technologies, tools and strategies

Designing and developing:
* problem-based and experience-based learning
* communities of practice, Web 2.0 environments (blogs, Wikis, forums, etc) and knowledge management

Managing:
* strategic and systematic project implementation
* change and growth
* operations management

Kristina Schneider’s Experience

Director of Operations

Aviation Strategies International

(Privately Held; Aviation & Aerospace industry)

November 2008 — Present (1 year 1 month)

* Strategic corporate positioning
* Business planning and development
* Optimizing client relation management strategy
* Coordinating the operations of the ASI international network of associates
* Participating to the Global ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP) management team
* Conducting a needs assessment for and heading the implementation of the AMPAP Online Community of Practice

Accomplishments to date

* Lead the implementation of a CRM system with the goal of optimizing the targeting and tracking of correspondences with target clientele as well as reduce the time of developing and delivering email marketing campaigns
* Implemented a social networking portal for the Global ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP) community: participants, graduates, instructors and management team
* Conducted a 3 survey study to determine the impact of training as well as future orientations for the Global ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP)
Manager, Operations and Educational Technology

Global ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP)

(Partnership; Aviation & Aerospace industry)

November 2008 — Present (1 year 1 month)

This role is part of my position at Aviation Strategies International. I am spearheading the AMPAP / IAP Global Community of Practice project.
Instructor

Technologia

(Education Management industry)

January 2006 — December 2008 (3 years )

Taught the following courses quarterly (in French):

- A Technical Introduction to E-Learning
- Managing E-Learning Development Projects
Director of Blended Learning Strategies

Documedia

(Privately Held; Printing industry)

November 2005 — October 2008 (3 years )

* Prospected for new clients and conduct systemic needs analysis to identify performance gaps
* Wrote proposals, estimate project scope as well as required resources
* Provided consulting services for eLearning technology selection and content development strategies
* Designed and develop case-based, problem-based and experience-based learning
* Designed and cultivate virtual communities of practice and eLearning 2.0 environments
* Developed storyboarding and development guides for courseware which meets SCORM specifications
* Devised learning assessments that measure the real impact of eLearning projects
* Managed strategic and systematic eLearning project implementation, change and growth

Accomplishments

* Grew the eLearning division client base and annual revenue (projected 10% for 07/08)
* Optimized production time by implementing a systematic project management process
* Participated in the development of the eLab rapid authoring tool for eLearning
* Authored an Innovation Case Study relating how Pratt & Whitney Canada standardized eLearning using the eLab templating approach and significantly reduced their cost
President of the Executive Committee of Alliance eLearning

Alliance numérique

(Non-Profit Organization Management industry)

October 2007 — September 2008 (1 year )

Volunteer position
* Advised on activities for Alliance Numérique's eLearning division.
* Co-organized monthly short conferences for the instructional designer community

Primary accomplisment

* Lead the organization of "Le eLearning, je l'adopte 3!", Quebec's annual eLearning Marketing and Business Development conference.
Vice President, Publication, Montreal Chapter

ISPI, Montreal Chapter

(Professional Training & Coaching industry)

October 2005 — December 2006 (1 year 3 months)

Volunteer position

* Maintain and update the ISPI Montreal Chapter Website
* Ensure the publication and distribution of the Chapter newsletter
* Participate in the organisation of the 2008 Montreal conference
Educational Technologist

Concordia University

(Educational Institution; Higher Education industry)

April 2003 — October 2005 (2 years 7 months)

* Conducted needs analysis of academic objectives, learner needs, and the competencies sought after by industry
* Collaborated with subject matter experts to design and develop distance learning courses, computer-based learning materials, video case studies on interactive DVDs, multi-media learning objects, instructor-led synchronous and asynchronous courses, and self-study
* Conducted formative evaluations to ensure effectiveness of educational intervention and recommended improvements to the learning materials or delivery vehicle

Accomplishments

* Revised the functions and skill set for an AMBA program coordinator, resulting in the reduction of operation costs (25%)
* Reengineered instructional material development process for a distance education program, reducing production time (50%)
* Developed a database driven multi-user storyboarding and learning content management application for eLearning development
* Designed an online peer assessment system for university group projects
* Designed and developed an online discussion instructional package using performance-based evaluation for MBA level distance education courses
Director of Instructional and Interactive Design

ilasalle (a division of the LaSalle College Group)

(Educational Institution; E-Learning industry)

November 2000 — October 2002 (2 years )

* Managed the Instructional and Interactive Design department (technical writers, scriptwriters and translators and subject matter experts) as well as production project management and budget (250K per annum)
* Designed training solutions and educational programs using a competency-based approach (over 1,800 hours of training)
* Ensured the development of courseware and print-based technical training materials (planning, revision, preparation for publication)
* Conceptualized the approach, flowchart and ergonomic interface of eLearning courseware
* Established processes to ensure product development consistency and improved downstream communication
* Administered the pedagogical activities of the ilasallecampus.com Web training portal

Accomplishments

* Reduced the development cost of training modules (33%) as well as production time (20%) by developing a reusable object system
* Co-authored a guide to ensure the development of AICC compliant courseware
* Obtained authorization from the Ministère de l'Éducation (Québec) to dispense education services via distance training
* Acted as subject matter expert, instructional designer and synchronous online instructor for various courses, such as “Multimedia Project Management”, “Interactive Scriptwriting” and “Live-learning & Cybermentoring Skills”
Project Manager

Ironhorse Multimedia

(E-Learning industry)

February 2000 — November 2000 (10 months)

* Coordinated a multidisciplinary production team
* Managed production timelines and budgets

Accomplishments

* Instituted a multimedia project management strategy
* Structured navigational flowlines to enhance eLearning courseware
* Established a quality control process for multimedia Alpha and Beta testing
International Trade Consultant - Internship

Government of Quebec - Department of Industry and Commerce

(International Affairs industry)

July 1999 — September 1999 (3 months)

* Assisted in the organization of international economic missions
* Matched local companies with international investors and partners

Accomplishments

* Researched and wrote “Quebec's: Technological Export Potential: Special Report” published in Abu Dhabi Economy - UAE (1999) focusing on Quebec's multimedia and aerospace sectors
Customer Service Agent

Royal Bank Financial Group

(Public Company; RY; Banking industry)

May 1990 — August 1998 (8 years 4 months)

* Provided professional customer service, sales and support
* Trained new employees

Accomplishments

* Participated in a pilot project for a centralized call centre
* Improved and digitized internal communication tools

Kristina Schneider’s Education

Université de Sherbrooke

D3C / DBA , Business Administration , 2009 — 2013 (expected)

Areas of focus: Communities of Practice, Knowledge Transfer, Organizational Development
Concordia University

M. A. , Educational Technology , 2002 — 2008

Areas of specialization: Human Performance Technology, Instructional Systems Design, Knowledge Management, Project Management, Social Computing & eLearning 2.0
Concordia University

B.A. , Specialization in Communication Studies , 1997 — 2000

Technical concentration in Film Production - Graduated with Honours and Distinction

Additional Information

Kristina Schneider’s Interests:

professional development, communities of practice, knowledge transfer, knowledge management, social media, learning, distance learning, eLearning, informal learning, project management, operations management, aviation, airports