
Senior Manager & Individual Contributor
Kansas City, Missouri Area

Senior Manager & Individual Contributor
Kansas City, Missouri Area
•Leader and team builder as well as hands-on individual contributor
•Proven ability to conceptualize new and different directions to advance the organization.
•Experienced in leading integration efforts with stakeholders internally and externally.
•Works cooperatively with others, develops good morale and cooperation between team members. Resolves team conflicts. Promotes team reputation with others. Takes leadership when appropriate.
•Continuously strives to broaden network of relationships to seek information, promote the image of the organization, and build support to ensure the success of long-range goals.
•Ensures cross-team collaboration for organizational effectiveness, such as providing information to other areas of the organization for mutual decision making and problem solving.
•Recognizes and acknowledges that others have the skills and abilities necessary to achieve high goals and provides them with opportunities to demonstrate their capabilities.
•Makes changes in operations to improve performance and deliver timely results within budget.
•Adapts to and works effectively within a variety of situations and with various individuals or groups.
(Public Company; 10,001 or more employees; DST; Financial Services industry)
December 2005 — Present (2 years 10 months)
DST provides information processing, computer software services and business solutions to the financial services and healthcare industries.
Tim consults with DST product teams on implementation of user-centered design techniques of financial products including graphical user interfaces and voice systems.
Championed user centered design training for DST’s business and development staff resulting in a positive impact on the development process.
(Privately Held; 11-50 employees; Information Technology and Services industry)
September 2004 — December 2005 (1 year 4 months)
Documents and Design contract engineering services including product and usability testing, user interface design, programming, and documentation.
Tim interfaced with potential and existing clients to define the scope of work, generate proposals, and develop statements of work with cost estimates.
(Public Company; 1001-5000 employees; GTW; Computer Software industry)
March 2002 — August 2004 (2 years 6 months)
Tim reported directly to the Vice President of Engineering for Gateway, he was responsible for both software products and operational support with a staff of 30 professionals including software developers, electrical engineers, project managers, and technicians. Responsibilities included four primary areas; 1) Manufacturing Software Services, 2) Software Development, 3) Software and Peripherals, and 4) Server Software.
(Public Company; 10,001 or more employees; GTW; Computer Software industry)
January 1999 — February 2002 (3 years 2 months)
Tim led a team of program managers and engineers for Gateway's consumer software solutions.
(Public Company; 10,001 or more employees; GTW; Computer Hardware industry)
January 1995 — July 1998 (3 years 7 months)
Tim co-founded Gateway’s human factors / user experience group. He was responsible for leading and managing product teams that included the first convergence product combining the PC and TV.
(Public Company; 10,001 or more employees; Aviation & Aerospace industry)
October 1987 — January 1995 (7 years 4 months)
Managed Lockheed staff supporting the Human-Computer Interaction Lab at Johnson Space Center.
PhD, Experimental (Cognitive) Psychology, 1982 — 1985
MS, Psychology, 1976 — 1980
BS, Psychology, 1974 — 1976