
Management Consultant specializing in law firm, law department and legal service provider strategy and operations
Greater New York City Area

Management Consultant specializing in law firm, law department and legal service provider strategy and operations
Greater New York City Area
A driven, results-oriented leader with 15 years of domain expertise in law firm management, marketing and technology and 20 years experience in consultative selling. A track record of delivering increasing revenue growth from mature, high-margin product lines and driving product innovation. A well-regarded leader with high emotional intelligence and passion for winning, with equal interest in customer satisfaction and employee motivation. A noted expert in law firm and corporate counsel relationship dynamics.
Marketing, Strategic Planning, Business Development, Product Development, Enterprise Sales Leadership, Sales Force Design, Consultative Sales, Key Account Management, Mergers & Acquisitions, CRM, Client Feedback, Pricing, Law Firms, Corporate Counsel, Competitive Intelligence
(Privately Held; Management Consulting industry)
2009 — Present (less than a year)
Management consulting to law firm leaders, including practice group leadership development and management, business development and marketing strategies and tactics, competitive intelligence, client feedback programs, key client teams, merger & acquisition counseling.
Advise corporate counsel on convergence and preferred panel provider programs, as well as aligning the corporate legal function more closely to the business.
Conduct strategic marketing assessments and sales force readiness training to legal services vendors targeting law firms.
(Partnership; Law Practice industry)
2007 — 2008 (1 year)
Lead the firm's business development efforts in the Americas, including the implementation of best practices in market intelligence, strategic planning, pipeline management, proposal management and key client programs, as well as provide strategic counsel to firm leadership
(Public Company; EPIQ; Legal Services industry)
October 2006 — 2007 (1 year)
General Management responsibility for the Class Action & Claims Solutions division. Provide executive leadership with full P&L responsibility for 400-employee, $50M service business responsible for sophisticated administration of high-volume complex litigation and class action settlements. Recruited to drive turnaround effort and prepare division for fuller integration with sister business units. Reorganized marketing and sales functions, recruited new leaders for sales and marketing, launched comprehensive rebranding and re-positioning campaign, overhauled sales pipeline and forecast methodology. Secured highest-revenue government contract in company's history. Divisional performance contributed to 70% share price surge during tenure.
(Public Company; 10,001 or more employees; RUK; Information Technology and Services industry)
August 2005 — October 2006 (1 year 3 months)
Responsible for coordinating business segment product strategy with overall corporate strategy and sales force priorities. Emphasis on pricing, bundling and sales force readiness. Responsible for integration of disparate sales forces into one cohesive market-facing specialist organization with highly-developed enterprise selling and negotiation skills. Manage team of highly-skilled sales professionals and analysts and multi-million $ operating budget. Member of LexisNexis Sales, Client Development and Martindale-Hubbell leadership teams.
(Public Company; 10,001 or more employees; RUK, ENL; Publishing industry)
January 2003 — August 2005 (2 years 8 months)
General Manager of the highest-margin business segment in the corporation with full P&L and line responsibility for devising strategy, market planning, marketing, sales, service, product development, product management and M&A. Responsibility for global large law firm market segment, including London sales office, and law school software division. Manage a highly-skilled and passionate team of 60, including 5 market planners, 7 product managers, 25 sales professionals, 5 marketers and support staff.
(Public Company; 10,001 or more employees; RUK; Publishing industry)
April 1996 — December 2002 (6 years 9 months)
(Privately Held; 501-1000 employees; Publishing industry)
May 1995 — April 1996 (1 year)
(Public Company; 10,001 or more employees; RUK; Publishing industry)
January 1993 — April 1995 (2 years 4 months)
(Privately Held; 201-500 employees; Computer Software industry)
January 1992 — January 1993 (1 year 1 month)
(Public Company; 10,001 or more employees; Financial Services industry)
September 1989 — December 1991 (2 years 4 months)
(Public Company; 10,001 or more employees; EK; Consumer Goods industry)
1987 — 1988 (1 year)
Summer internship during college in Professional Film division, Building 313, Kodak Park, Rochester, New York. Rotation included X-Ray packaging, darkroom production line, printing press operator and shipping departments.
CEU , Strategy , 2005 — 2005
MBA , Marketing & Finance , September 2000 — May 2002
BA , Modern Languages , August 1985 — May 1989