Chris Tarabochia

Current

• Technical Product Manager at RightNow Technologies, Inc.

Past

• Technical Account Manager/Principal Consultant at RightNow Technologies, Inc.
• Business Systems Partner at EMC2 Corporation
• Information Technology Manager at Dental Select

• Web & IVR Developer/Analyst at University of Utah, Administrative Computing Services
• Technology Consultant at University of Idaho, College of Education

see less...

2 more...

Education

• University of Idaho

Recommended

3 people have recommended Chris

Connections

110 connections

Industry

Computer Software

Chris Tarabochia’s Summary

Enterprise Architect with holistic to granular expertise in all aspects of software and hardware methodologies, integrations and architecture. Always interested in solving the unsolvable.

Chris Tarabochia’s Specialties:

J2EE, .NET, Enterprise Integration and Architecture, Merger and Acquisitions, Product Management, Program Management, Project Manager, Web Developer

Chris Tarabochia’s Experience

• Technical Product Manager

  RightNow Technologies, Inc.

  (Public Company; 501-1000 employees; rnow; Computer Software industry)

  February 2007 — Present (1 year 4 months)

• Technical Account Manager/Principal Consultant

  RightNow Technologies, Inc.

  (Public Company; 501-1000 employees; RNOW; Computer Software industry)

  February 2004 — February 2007 (3 years 1 month)

  Provide enterprise strategic, tactical and architectural direction and advocacy for customers with high value to the company. Companies include: ServiceMaster, Overstock.com, Convergys, Ricoh Ltd (Japan), Itochu-Techno Science Corporation (CTC, Japan), Orbitz and Mission Federal Credit Union.
  
  Architect enterprise integration solutions with a high degree of scalability and dependability. Leverage customer existing infrastructure while extending with new technologies where appropriate. Utilize a “best-of-breed” approach while understanding financial and staff limitations. Provide detailed documentation and requirements for all aspects of enterprise architecture construction and orchestration. Oversee and guide dynamic and virtual teams that cross department and vendor lines to ensure overall success. Include technology architectural advice and consulting for Oracle, Seibel, JD Edwards, PeopleSoft, Symitar, .NET, J2EE, and a variety of “home-grown” solutions.

• Business Systems Partner

  EMC2 Corporation

  (Public Company; 10,001 or more employees; EMC; Computer Software industry)

  September 2000 — February 2004 (3 years 6 months)

  Collaborated and provided IT direction and support with Marketing, Sales, HR, Education and Product Development business units to identify, scope and monitor IT initiatives that enable the departments to meet their goals and objectives while fostering and maintaining strong relationships with various levels of management and business unit personnel.
  
  Project Manager for corporate-wide web-based product configurator and PeopleSoft HRMS. Lead Engineer, Analyst and Developer for worldwide Partner and Sales Portal. Lead business process reengineering efforts, prepare needs assessments, decision packages and cost-benefit analyses.
  
  Architected and developed high-performance, high-quality, scalable solutions to be deployed in an N-tier environment. Conducted the development of application architectures suitable for deployment of eBusiness applications in a web-centric environment. Designed, implemented and supported training on Oracle Discoverer for customer data analysis and metrics

• Information Technology Manager

  Dental Select

  (Privately Held; 11-50 employees; Insurance industry)

  January 2000 — September 2000 (9 months)

  Managed and set-up day-to-day workflow within a new Information Technology Department. Managed staff and performed budget reviews and planning. Oversaw the implementation, analysis and conversion of a new enterprise database solution for claims processing, members and providers. Re-engineered web site using ASP on Microsoft NT.
  
  Developed and implemented a new web solution using Sun based hardware and software, PHP, Apache, Informix 7 and credit card transactions. Prepared and maintained a web site to handle access on a national level.
  
  Designed processes for electronic claims processing and eligibility files processing. Provided daily support and usage of Windows NT, Windows 2000, network infrastructure, Informix 7, MySQL, SQL, Crystal Reports, GoldMine, HTML, PHP, Javascript, Perl, C, MS Access, MS Excel, and MS Word.

• Web & IVR Developer/Analyst

  University of Utah, Administrative Computing Services

  (Non-Profit; 10,001 or more employees; Higher Education industry)

  September 1998 — February 2000 (1 year 6 months)

  Designed and Developed Web and IVR applications for an Intranet of 40,000+ users. Project Lead for system interfaces, IVR and content management. Lead for Human Resource's web applications with custom interfaces to PeopleSoft.
  
  Programmer/Analyst for over 90 web and IVR applications and system programs. Integrated the wide usage of Perl, Java, Javascript, JSP, Cold Fusion, HTML, CSS, XML, Flash, C, CORBA, korn shell, PeopleSoft, SQL and Oracle. Researched and prototyped new technologies.
  
  Provided support for testing, quality assurance, monitoring and troubleshooting of current systems. Developed applications using Windows NT, Macintosh and UNIX (Sun) environments. Provided support and recommendations for development of IVR applications and system. Implemented system wide web page standardization and dynamic help.

• Technology Consultant

  University of Idaho, College of Education

  (Educational Institution; 5001-10,000 employees; Higher Education industry)

  May 1997 — September 1998 (1 year 5 months)

  Provided technical consulting and support to College of Education faculty and staff. Developed and maintained the college web site. Created online university courses and curriculum. Established and maintained the division server for web site, ftp and desktop video conferencing access.
  
  Coordinator and Co-author of a funded teaching and learning grant for the development of desktop video conferencing for distance education.
  
  Lead for the technical implementation of a funded grant from the Idaho State Department of Vocational Education for the development of an Internet based career exploration site for middle school/junior high school students. Instructor for university courses in Desktop Publishing, Introduction to Computers, Microcomputer Applications, Word Processing, and Homepages.

Chris Tarabochia’s Education

• University of Idaho

  Bachelor of Science, Business Education, 1992 — 1998

Additional Information

Chris Tarabochia’s Honors:

United States Patent Application 2007015045 - RECURSIVE DOCUMENT NETWORK SEARCHING SYSTEM HAVING MANUAL AND LEARNED COMPONENT STRUCTURES