
Workforce Services Manager
United States

Workforce Services Manager
United States
MICHAEL S. LEVY
United States Air Force (Retired)
M.A., Organizational Management
Certifications:
•Master Career Development Professional
•Certified Professional Résumé Writer
•Certified Employment Interview Professional
•Certified Professional Behavioral Analyst
•Professional in Human Resources
•Certified Associate in Project Management
•Trained Master Career Coach and MBTI
A career veteran who served 20 years as a Personnel Manager with the U.S. Air Force. After service, I worked as a Career Development professional providing career guidance and assistance to more mid and higher level managers.
Corporate expertise includes Training Manager for a Fortune 50 company and direct supervision of 15 employees. Lauded for designing an Instructor Certification program, a career pathing opportunity for Trainers.
In 2007, The Career Academy, LLC was established. A career consulting and corporate training company. I also offer corporate training, speak at seminars and hold training workshops.
A member of SHRM and an active member of HR Tampa. Also a member of the Project Management Institute and local chapter, and the National Career Development Association.
Published work is featured in:
*Expert Résumés for Career Changers - by Enelow & Kursmark
*The Résumé Guide - by Frank Medero
Professional Presentations include:
•People Management – International Facilities Manager’s Association
•Recruiting, Interviewing & Retaining Employees – Suncoast Payroll Assoc
•Win in Business the HR Way seminar for small business owners, 2008.
•DISC Communications and Team-Building Training, Guadalupe Valley Energy Cooperative, ATS Staffing, Health Integrated.
Training, Coaching, Facilitating, Human Resources, Project Management, Writing, Career Development, Certified Resume Writing, Certified DISC assessments
(Government Administration industry)
May 2009 — Present (7 months)
Oversee the Quality Assurance and traing to enure the compliance and integration of the Wagner Peyser job matching program is implemented.
(Education Management industry)
2004 — 2008 (4 years )
(Public Company; 10,001 or more employees; Amex; Financial Services industry)
September 2005 — December 2006 (1 year 4 months)
Oversaw the training for the largest department in a call center that employed more than 3500. Managed 15 direct reports and ensured smooth and flawless new hire training of up to 50 new employees per month. Ensured tenured employees received new product training.
Utilized instructor-led, simulation and CBT technology. Partnered with curriculum design and electronic learnng systems departments to create an exciting training environment and experience.
(Privately Held; 201-500 employees; Professional Training & Coaching industry)
September 2000 — May 2004 (3 years 9 months)
Coached and provided career development practices to over 300 clients. Assisted clients with managing their careers, setting and establishing goals and objectives. Earned credentials as a Master Career Development Professional, Global Career Development Facilitator and Certified Professional Resume Writer.
Instrumental in the start-up of a new branch office that included operations in the flow of clients and client satisfaction.
(Government Administration industry)
July 1979 — August 1999 (20 years 2 months)
Oversaw Personnel programs and provided support to the base. Managed staff and numerous sensitive governmental projects. Held a Top Secret clearance.
1993 — 1997
B.S. , Business Administration , 1982 — 1986