
Learning & Communication Executive
Portland, Maine Area

Learning & Communication Executive
Portland, Maine Area
Learning and communication executive. Expert at creating and implementing training strategy and applying a performance-based approach to training assessment, design, development, implementation, and evaluation.
Speciality is developing and implementing corporate training strategy in large companies.
customer service training, business writing, presentation skills, training analysis, training strategy, retail training
(Privately Held; 1001-5000 employees; Retail industry)
2003 — 2007 (4 years )
Selected and implemented a performance-based methodology for all instructional design
Established vision and strategy for a newly centralized training and corporate communication department
Identified and prioritized learning and communication needs and developed strategies and tactics to achieve business goals
Designed organizational structure to allow resource flexibility
Created performance standards based on desired business results and led the department to meet and exceed them
Introduced new learning technologies to better meet adult learning needs
(Public Company; 10,001 or more employees; UNM; Insurance industry)
1998 — 2003 (5 years )
Oversaw all leadership development training, sales training, and other job-skill training
Managed all training needs assessment, design, development, implementation, and evaluation
Designed and delivered professional development programs including listening skills, presentation skills, effective communication skills, and business writing workshops
Oversaw proposal development for acquiring large accounts
(Public Company; 10,001 or more employees; ACN; Information Technology and Services industry)
1995 — 1998 (3 years )
1983 — 1986
business writing, training and development