Research Associate
Toronto, Canada Area
Research Associate
Toronto, Canada Area
* An individual with entrepreneurial capabilities, out-of-the box and strategic thinker.
* Co-founded Pakistan's premium Web 2.0 video sharing site. (VidPK)
Currently focus on business development and strategic partner
development at VidPK.
Focusing on current business model and designing strong revenue streams
and maximizing profitability.
* Founded Canada's online food ordering website (Currently in Development Phase)
Business Analysis, Strategic Planning, New Business Ventures, Market Research, Business Intelligence
(Education Management industry)
January 2008 — Present (10 months)
Involved in various marketing research and market assessment projects.
Conducted market research for medical imaging market focusing on Computer Aided Detection (CAD).
Conducted initial research for Nortel Networks Institute on emerging last-mile technologies that would resolve the bandwidth issues at the user's end.
(Public Company; 1001-5000 employees; RIMM; Wireless industry)
2006 — 2007 (1 year)
• Handled an average of 600-700 voice and email interactions weekly from global carriers and direct customers.
• Seed member for Incident Based Support (IBS) and Partner Response Team (PRT) projects for Cingular and T-Mobile USA.
• Reviewed customer request and routed interactions to upper tier technical support for advanced troubleshooting.
• Provided tier-1 technical support to BlackBerry handheld users including email, web and data support.
• Assisted customers with issues pertaining to deactivation, RMA, billing, invoicing, connection and usage.
(Public Company; 501-1000 employees; Telecommunications industry)
2005 — 2006 (1 year)
• Monitored incoming and outgoing voice traffic through the LDI network.
• Compiled daily and monthly traffic reports on the basis of carriers and regional POPs across the network.
• Traffic forecasting and projection for the near future, carried out POP analysis for the incoming and outgoing traffic on daily/weekly and monthly basis.
• Project developing and monitoring for the LDI department and reported to the senior manager regarding the traffic and interconnect issues and activities.
• Managed domestic and international operators accounts and focused on new business development methods for LDI department.
(Educational Institution; Education Management industry)
January 2003 — December 2004 (2 years)
• Assisted the network manager in developing and maintaining department's web page and monitoring the internal network running on LAN environment.
• Assisted International students at Michigan State University with their queries regarding visa & Immigration issues and enhancing their academic, cultural, and social interaction with other students.
Masters, Business, Entrepreneurship & Technology, 2007 — 2008
The MBET is a 12-month degree that distinguishes graduates from general business programs by emphasizing technological, innovative and entrepreneurial energies. Courses have been designed to include critical skills and business opportunity modules that are directly relevant to students interested in an entrepreneurial or intrapreneurial career.
A fundamental part of the program is the Commercialization Practicum. Students work in teams with real technologies to produce assessments and plans for bringing new technologies to market. The course gives students insights and practical experience in the early stages of entrepreneurial technology commercialization, various aspects of company formation and finance, and technology licensing and intellectual property issues, by focusing on concept development, motivation of interest and resources, and early market assessment.
Bachelors, Telecommunication Management, 2000 — 2004
Research Associate, MSITE
Business Development for Northern Michigan ISPs
SSC/HSSC, Computer Science, 1995 — 2000
1986 — 1995
Web 2.0 Companies IPTV over WiMax E-Business in Pakistan Mobile Commerce
Zindagi Trust, MBET
National Deans List 2003 (USA)
MSU Communication Arts & Science Deans List Spring 2004 (4.0/4.0 GPA)
$5000 Impact Scholarship