
Postgraduate Student at The University of New South Wales
Sydney Area, Australia

Postgraduate Student at The University of New South Wales
Sydney Area, Australia
3-year experienced Business Consultant and Analyst with solid knowledge of Technology and Technology Business. Possesses strong Business skills and good understanding of Enterprise Systems. Is passionate about funding, finance and investment.
Domain Knowledge: Web Technology, Capital Markets, Construction Management, Contact Center, Marketing, Human Resource Management, e-Learning, Psychometrics, Social Media
Business Skills: Business Analysis, Business Consulting
Enterprise Systems: ERP, CRM, Human Resource Management, Timesheet
Software Engineering: Project Management, Rational Unified Process, UML, Requirement Engineering, Analysis and Design
Language: IELTS 8.0 Academic
GMAT 710 / 800, writing 5.5 / 6
(Investment Management industry)
February 2004 — Present (5 years 6 months)
• Observe, analyze and write about investment, management, technology, social media, web 2.0, and technology business in Vietnamese and global companies
• Share knowledge and insights on career development
(Financial Services industry)
June 2008 — January 2009 (8 months)
• Provided consulting services to securities brokerage institutions: Dai Viet Securities Company, Golden Lotus Securities
• Accredited to pass Electronic Trading by Ho Chi Minh City Stock Exchange
• Trained project champions on information systems management
• Analyzed clients' business and produce business requirements
• Facilitated business process improvement
• Facilitated discussions between customers, managers and business partners
• Supported customers with Go-Live process
(Computer Software industry)
June 2006 — June 2008 (2 years 1 month)
• Collected software requirements from Product Managers, Technical Architects and Quality Assurance Managers from the US
• Analyzed clients' business, defined solutions and provided consultation to improve their process
• Developed and maintained requirement documentations
• Evaluated competing products through an M&A
• Verified software releases
• Supported development team and quality control team with requirements clarification
• Conducted training on Modeling for other Business Analysts and Understanding Requirements for other associates. Achieved Best Trainer in February 2008
• Managed company's Business Architecture Center Portal
• Acquired domain knowledge: Construction Management, e-Learning, KPI, Call Center, Workforce Management
• Products: SkillSoft e-Learning system, Verint WAS Workforce Optimization Suite, a Production Management System for Berkshire Hathaway
• Succeeded in the Fast Track Program which developed highly potential associates to leadership positions
(Banking industry)
April 2008 — May 2008 (2 months)
• Provided a Training Consulting package for Training Manager
(Human Resources industry)
October 2005 — December 2007 (2 years 3 months)
• Managed recruitment activities
• Communicated with club’s members to motivate people and evaluate activities and to ensure business flow between the different teams
• Defined operation processes of the organization
• Maintained the club’s website and membership database
• Organized and facilitated discussions on tertiary study, career development and the working environment in the industry for undergraduate students
(Retail industry)
September 2005 — June 2006 (10 months)
• Led a team to develop a Customer Relationship Management System with Business Intelligence
• Defined process, architecture and software platform
• Analyzed Return on Investment and feasibilities of the projects
• Did marketing to find clients, analyze client’s IT solution requirements
• Conducted training to other team members
(Education Management industry)
February 2004 — June 2006 (2 years 5 months)
• Did presentations on undergraduate Applied Science programs offered by RMIT Vietnam to prospective students and guests
• Represented RMIT students to the press and other organizations. Has been on the Thanhnien newspaper 4 times
(Telecommunications industry)
April 2004 — June 2004 (3 months)
• Analyzed Vietnam market potentials of Telecommunications
• Analyzed Vietnam market potentials of ICT Training
Master , Funds Management , 2009 — 2011 (expected)
Received full scholarship.
Bachelor of Applied Science , Software Engineering , 2004 — 2006
Ranked top of all programs at graduation.
Received scholarship.
Bachelor of Sience , Information Technology , 2003 — 2004
Baccalaureate , Languages , 2000 — 2003
• Won Australian Endeavour Postgraduate Award - a full scholarship to a postgraduate degree, 2009
• Won the President's Award and was given a place in Hall of Fame, RMIT University 2007
• Won the Student Leadership Award, Gold Standard, RMIT University, 2006
• Became permanent member of Golden Key International Honour Society, 2006
• Won a Scholarship to Bachelor of Applied Science, RMIT University, 2004
• Won a Scholarship to Bachelor in Applied Computing, University of Dundee, Scotland, 2004