
Consultant and publisher / Gambling and luxury hospitality / Interest in customer satisfaction
Troyes Area, France

Consultant and publisher / Gambling and luxury hospitality / Interest in customer satisfaction
Troyes Area, France
Consultant on gaming/casinos + luxury hospitality
Keen interest in customer/human satisfaction
Reliable expert on markets monitoring + providing valuable and targeted content or report.
Publisher of:
- Journal des Casinos and Journal des Jeux d'Argent (Gambling industry)
- Luxury Hospitality Publishing Group : Luxury Hospitality Daily, Luxury Hospitality Evasion, Luxury Hospitality Career and Journal des Palaces.
I'd be pleased to help you to contact the people I know. If you feel the same, I will be pleased to connect our networks.
- Focused on gambling since 1997, excellent knowledge of casino industry (both off and on-line) and of its comparison with the other markets (eg. lotteries, betting)
- Focused on Luxury hospitality industry since 2003. Interested in the cultural diversity of hospitality managers and customers all around the world.How we manage hotels, how we deal dayly or strategic issues in Asia, USA or Europe...
(Hospitality industry)
January 2004 — Present (6 years )
Owner/Founder of www.lhdaily.com - www.lhevasion.com - www.lhcareer.com - www.journaldespalaces.com
Online trade publications dedicated to luxury hospitality market.
I'm in charge of products development, schools and associations networking and sales.
(Publishing industry)
November 2001 — Present (8 years 2 months)
Content provider on Tourism and Gambling
Consulting agency on gambling industry
Publisher of trade publications : Journal des Casinos, Luxury Hospitality Daily
(Gambling & Casinos industry)
2001 — Present (8 years )
(Gambling & Casinos industry)
May 1999 — Present (10 years 8 months)
Owner/Founder of Journal des Casinos, only French speaking press on the casinos industry (both on- and off-line). In charge of business strategy, product development and optimization, market monitoring. Founder in 2006 of Journal des Jeux d'Argent (gambling industry).
(Self-Employed; Myself Only; Marketing and Advertising industry)
July 2002 — November 2007 (5 years 5 months)
Need advice on markets monitoring, valuable, daily up-dated press content and its ergonomy? Ask for a reliable expert!
(Privately Held; 11-50 employees; Online Media industry)
November 2000 — July 2002 (1 year 9 months)
(Privately Held; 11-50 employees; Marketing and Advertising industry)
June 2000 — October 2000 (5 months)
Assignment for the supermarket chain CHAMPION (Carrefour-Promodès Group)
Project manager for the brand loyalty card.
(Public Company; 51-200 employees; Insurance industry)
June 1998 — June 2000 (2 years 1 month)
In charge of customer loyalty and cross selling
(Privately Held; 201-500 employees; Telecommunications industry)
April 1993 — June 1998 (5 years 3 months)
Corporate communication manager (1993-1996)
Marketing manager (1996 - 1998)
DESS , Relations publiques de l'Environnement , 1991 — 1992
Maîtrise , Biologie des Organismes et Populations , 1990 — 1991
Licence , Licence de sciences naturelles , 1986 — 1990
Design, architecture (Le Corbusier, Aalto...), black and white photography (Kertesz, Evans...), typography, old bookshops, old library, John Steinbeck, Jim Harrison, Tom Peters (Me!), Stephen Covey, Paul Allen (Getting things done), Jeffrey Gitomer (Sales Bible) and Keith Ferrazzi (Never eat alone).
Can't imagine this is true... but yes, my talent has not been recognized yet by an award... Cruel business world :-))