
Présidente et Chef de l'expérience-client chez Mind Drop
Montreal, Canada Area

Présidente et Chef de l'expérience-client chez Mind Drop
Montreal, Canada Area
Specialized in Communications solutions and marketing strategies using online relationship tools. Interactive Marketing specialist and business counseller. I have cumulated a combination of field experience and high level of knowledge about the power of interactivity provided by Internet. The usage of video are now my main core speciality and I have developped a V-commerce strategy that converts passive viewers into active customer.
To resume my quest: I want to help businesses to transform their static website into truly interactive website but more over to convert them into relationship center. I can offer you an affordable "ERP" software for business looking to improve their overall efficiency in a seamless workflow to better manage customer service and sales while increasing profitability. I call it the new "business assistant".
I also help new entrepreneurs coping with marketing challenges and online strategies including SEO by private coaching and training session. My SEO knowledge is backed by a software solution and a team of specialists from Paris that I represent now. I have an extended experience in business plans as well. I am a public speaker invited to shift attitude toward new technologies as a key to effective business growing strategies.
Video Communications over IP, Marketing, Customer Services, Training,, PR, events, IPTV, Customer Service Video Kiosk, Training, coaching, public speeking. ERP ressources including CRM, CMS, SEO etc.
Canadian Banking Institute - Gold medal (1st across Canada for my specialization in my MBA) and Silver Medal overall result main program MBA)