Swaroop Deshmukh

Current

Regional Manager - Partners & Alliances (India - West) at CommVault

Past

Product Sales Manager at FVC
Manager - Business Development at Inflow Technologies
Senior Officer IT at Dabur Pharma Ltd

Senior Customer Service Associate at Godrej Upstream Contact Management Ltd

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Education

Institute for Technology & Management
N G Bedekar

Recommended

13 people have recommended Swaroop

Connections

200 connections

Industry

Information Technology and Services

Websites

My Portfolio

Swaroop Deshmukh’s Summary

• High end networking solution - MPLS networks (L3)
• Business development and marketing for Lead generation and introducing solutions to ISP, Telco's and Government organizations.
• Partner engagement at various stages of the sales cycle
• Handled partners across GCC (UAE, Oman, Qatar, Bahrain & Kuwait.) & Pakistan.
• Account management for breadth and depth coverage
• Proposal Creation, Pricing Strategies and Negotiation
• Client Relationship Management.
• Technical Documents for Tenders and RFP's.

Ability to understand business requirements and consult customers in positioning appropriate Network ready & next generation appliances to cater to their specific business challenges. Be it for SME, SMB's to Enterprise - would also push in Security solutions (IPS & IDS). Leverage first hand relationship with key decision makers of major ISPs & TELCO's in complete GCC to gain competitive advantage.

Highly motivated which is reflected in consistent year-on-year achievements. Always strive to provide high-quality deliverables, thereby setting high working standards amongst peers. Strong ability to collect and analyze information resulting in quick understanding of complex situations, which has proved invaluable in gaining the respect of customers and colleagues alike.

Swaroop Deshmukh’s Specialties:

Business Development, WAN Optimization, Channel Sales, Presales & Technical Documentation (RFP's & Tenders)

Swaroop Deshmukh’s Experience

Regional Manager - Partners & Alliances (India - West)

CommVault

(Public Company; CVLT; Computer Software industry)

November 2009 — Present (1 month)

- Work closely with Commvault partners & distributors in region.
- Recommend appointment of new partners in currently represented and non-represented geographies.
- Maintaining transaction pricing, product information, marketing support with Commvault distributors and Channels.
- Update customers & Commvault partners about product launches, makrting and sales initiatives on regular basis.
Product Sales Manager

FVC

(Privately Held; Computer Software industry)

August 2008 — June 2009 (11 months)

 Appointing and enabling partners across regions to ensure expansion of business across regions (complete GCC).
 Arranging Seminars/ Road shows for vendors across region for lead generation and market penetration.
 Conducting frequent Tech-café and Workshops for the channel partners and customers in hand with the vendor.
 Respond to RFP's & Tenders (Hardcore negotiations & deadlines)
 Maintain updated price lists, Up-to-date pipelines, prepare BOQ’s.
Manager - Business Development

Inflow Technologies

(Privately Held; Information Technology and Services industry)

September 2007 — August 2008 (1 year )

 The job involved working closely with Channel Partners and End Customers for the solutions / Technology Partners (vendors).
 Technical & Sales training for partners so they get comfortable with the technology - More hands & Legs on field.
 Handle presales and sales calls for the region and the technology signed up.
I was handling networking products:
 Packeteer: WAN Optimization appliance
 IronPort: One of the best in breed for Anti-Spam and Web-Content Filtering appliances.
Senior Officer IT

Dabur Pharma Ltd

(Health, Wellness and Fitness industry)

September 2005 — June 2007 (1 year 10 months)

The job gave me exposure to handle on the job problems and be proactive with the setup.
 Handled a team of 5 on-site engineers for giving them On-the-Job training for implementation and maintenance of site & equipments.
 We as a team were responsible for complete design, layout and build the complete 5 building site. I have handled complete design and layout of the plant and trained my technical persons to get the complete plant running in assured time.
 Maintenance of the plant too was handled by us where there was any network issue (machine going off the network, user unreachable or SAP was slow). Appropriate tools were used to handle the problems and get them resolved.
 The plant is now handled by a reputed FMS organization after proper and systematic documented handover from my end.

Job profile and responsibility (Maintenance + Project)
 Preparation for Standard Operating Procedure (SOP);
 Network (LAN) cabling and its maintenance;
 Maintaining Inventory of hardware and software;
 Designing and maintaining Internal LAN for departments;
 Backups: Server, Critical data and Network;
 Server maintenance: DHCP & File;
 Constant monitoring of network connections to ensure - no Downtime.
Senior Customer Service Associate

Godrej Upstream Contact Management Ltd

(Airlines/Aviation industry)

August 2001 — August 2005 (4 years 1 month)

 Providing assistance to new joiners (mentoring)
 Handling Level 2 Escalation mails / calls.
 Preparing rosters / travel arrangement for my colleagues in the team.
 Team briefings on Updates and documentation of them for the team.
Achievements on the job:
• Was highest mail handler in my 3rd month of induction.
• Was having Lowest Average Handling Time (AHT) for 3 consecutive months (1 Quarter) within 6 months of induction.
(AHT – is time taking by you to respond to the mail after being assigned to you)
• First call closures for irate customers.

Swaroop Deshmukh’s Education

Institute for Technology & Management

Masters of Science in Computer Information Systems (MS - CIS) , Computer Information Systems , 1999 — 2001

This was a full time 2 years programme in academic affiliation with New Hampshire College - Boston (USA).
The course contents are exactly similar to PGDCA, however, the affiliation makes it MS (Master of Science)
N G Bedekar

B.Com , Economics and Computers , 1994 — 1997