Small Business IT Solutions
Greater Atlanta Area
Small Business IT Solutions
Greater Atlanta Area
OBJECTIVE:
To obtain a Network Engineer/Administrator position overseeing the installation, enhancement, operation, and support of various Windows-based hard/software and network technologies.
PROFILE:
• Comprehensive background and education in information systems with excellent troubleshooting and documentation skills (Microsoft Certified Professional – 70-271: Support and Troubleshooting).
• Exceptional communication skills (written and verbal in multiple languages).
• Prominent ability to manage multiple tasks independently, within a team, and in pressured environments using time and project management methodologies.
• Celebrated inter-personal, client relations, and professional standards.
• Local Area Networks & WiFi (Commercial & Residential; Windows XP/2000/2003/SBS)
• Website & SharePoint Design
• Operations & Project Management
• IT Department Management
• Business Continuity Planning
• Cabling & Installation (Computers, Peripheral Technologies, Telephone Systems, Soft/Hardware, etc.)
• Peer Review (grammar, spelling, business & legal communications, etc.)
• Customer Service & Public Relations
• Inter-Cultural Relations
(Information Technology and Services industry)
January 2000 — Present (8 years 10 months)
• Commercial and Residential Network, PC, and Telephone System Installation and Support (Windows XP/2000/2003/SBS Desktop/Laptop, Server, and Network; Jun. ‘06 – Present)
• Website Design and Administration (Jan. ’00 – Present)
(Information Technology and Services industry)
October 2006 — March 2007 (6 months)
• Cisco WiFi & VoIP Installations at PetsMart Retailers in the Southeast & New England Regions
• Operations and Subcontractor Management, On-Site and Remote Support, and Website Design/Admin.
• Systems & Support Included:
- Cisco 1131 Access Points and VoIP Phone System
- 25-Pair Cat 3 and Cat 5e Cable Installation
- Patch Panel and 110 & 66 Block Installation and Punch-down
- Pre-configured Cisco Catalyst 3560 Switch, and 2811 Router
- Modular RJ-45 TIA/EIA 568 Terminations
- Site Survey and Equipment Inventory, De-Installation, and Staging
(Legal Services industry)
April 2001 — June 2006 (5 years 3 months)
Managed all technical and network operations of this startup company. As the first technical employee, I was involved in every aspect of the business from its inception, and all aspects of technology were under my charge and designed, installed, and administered single-handedly.
Continuing services include Website and SharePoint administration and I.T. consulting.
• MS Windows Local Area Network Design, Cabling/Installation, Administration, and Support
• Systems Administration (Hard/Software, Active Directory, Server, and Telephone/Voice processing)
• Project and I.T. Operations Management (including H.R., P.R., support/training, etc.)
• SharePoint Services Intranet Portal and Website Design and Administration
(Legal Services industry)
January 2005 — May 2005 (5 months)
• MS Windows Local Area Network Cabling/Installation and Startup Configuration/Support
• Panasonic KX-TA Telephone System Cabling and Installation
• Initial End-User Support & Training
• Consulting
Bachelor's, Business Information Systems, 2004 — 2006
Graduates possess the skills and tools required to succeed in virtually any corporate setting. The knowledge gained from the program offers a solid foundation of program management skill sets that can be expanded and refined from within the I.T. field and in support of I.T. within business. Graduates present with enhanced expertise in a range of areas, including the program management in the I.T. field, software/Website development, Account Management, and Executive and Network Administration.
Graduates of this program possess advanced abilities to:
• Evaluate and improve management styles by using skills in time management, conflict resolution, teamwork, and communication.
• Understand methods I.T. managers use to manage technology, serving both internal and external customers.
• Effectively analyze I.T. problems and correctly implement programmatic decisions.
• Conduct scholarly research using multiple resources to support findings.
Associates, Interdisciplinary Studies & I.T./Network Administration, 1996 — 2001
• Interdisciplinary Studies, French, and I.T./Network Administration
Art, Aviation, Boating/Sailing, Cultural Festivals, Event Management/Production, Linguistics, Performing Arts, Pets, Philanthropy, Theoretical Physics, Travel, and Writing
International Association of Arson Investigators, Aircraft Owners & Pilots Association, L'Alliance Francaise (Atlanta), Freemasons, and Shriners of North America
Microsoft Certified Professional (XP Support & Troubleshooting), Dean's Scholar, Licensed Private Pilot (Command Pilot for & Officer of the Yaarab Shrine Flying Fez: Air Ambulance Service), Ballroom Dance Awards, and Mason of the Year 2007 (Master's Lodge # 295, Decatur, GA)