IS User Assistent at Sogeti
Liège Area, Belgium
IS User Assistent at Sogeti
Liège Area, Belgium
ITIL foundation Certified
kennis van helpdesk tool easyvista
kennis van helpdesk tool powerhelp
kennis van helpdesk tool magic
kennis van helpdesk tool Unicenter ServicePlus Service Desk
kennis van novell
kennis van office programma's, 2000; XP, 2003
kennis van windows 2000, XP
kennis van linux
kennis van sms
user management via Active Directory
Helpdesk
(Privately Held; 1001-5000 employees; Insurance industry)
December 2006 — Present (1 year 10 months)
1st line support
(Public Company; 5001-10,000 employees; Information Technology and Services industry)
April 2005 — Present (3 years 6 months)
(Public Company; 11-50 employees; Recreational Facilities and Services industry)
June 2000 — Present (8 years 4 months)
Werk als part-time redder verantwoordelijk voor veiligheid zwembad
(Government Agency; 1001-5000 employees; Government Administration industry)
October 2006 — December 2006 (3 months)
1st en 2end line support
(Privately Held; 1001-5000 employees; Insurance industry)
April 2005 — September 2006 (1 year 6 months)
1st and 2end line support
(Privately Held; 1001-5000 employees; Insurance industry)
January 2004 — April 2005 (1 year 4 months)
1st and 2end line support
Solidus E-care 2007 — 2007
Implementing & Maintaining Windows Vista(MOC5118-5119) 2007 — 2007
Preparation for Certification Exam 70-622: PRO: Supporting
and Troubleshooting Applications
on a Windows Vista Client for Enterprise Support Technicians
OR
Exam 70-623 PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians
Installing and Configuring the Windows Vista Operating System (M5115 ) 2007 — 2007
Preparation for certification Exam 70-620: TS: Microsoft Windows Vista Client, Configuring
Configuring Windows Vista Mobile computing &Applications (M5116 ) 2007 — 2007
Preparation for Certification Exam 70-620: TS: Microsoft Windows Vista Client, Configuring
ITIL Foundation, ITIL Foundation Certification, 2006 — 2006
A1, A1 Informatiemanagement en Support, 2000 — 2003
ITIL Helpdesk tools skiing, swimming
Sint-Truidense Reddingsclub
ITIL Foundation certified
Reddersdiploma