Susan T. Evans

Current

Director of Web and Communication Services at College of William and Mary

Past

IT Learning Consultant and Team Leader at College of William and Mary
Senior Compensation Analyst at College of William and Mary

Education

James Madison University
The College of William and Mary

Connections

55 connections

Industry

Information Technology and Services

Susan T. Evans’s Summary

I’ve been a professional communicator for as long as I can remember. I’m the oldest of five children and my fourth-grade teacher, Mrs. Truitt, threatened to send me to the coat closet for talking; but feared I’d “just talk to the coats.” The talking continued - I studied Spanish and French in college.

I spent 16 years in human resource management and the past 11 in communication and technology. Every job I’ve had has either formally, or informally, required me to inform an audience, deliver a message, or explain a process or service.

I spent my 30s and now most of my 40s working in higher education. I am proud to be a part of IT at the College of William & Mary - I report to the CIO and collaborate daily with the best web team in the world, virtual or otherwise. I direct web communications at the College and recently led the William & Mary web redesign project - http://www.wm.edu/re.web

Susan T. Evans’s Specialties:

leadership, communication and marketing, web technologies, strategic planning, workplace teams, business process reengineering, compensation management, employee relations, organizational development, technology training

Susan T. Evans’s Experience

Director of Web and Communication Services

College of William and Mary

(Educational Institution; Higher Education industry)

October 2001 — Present (8 years 3 months)

Susan leads IT’s integrated web services team and serves as the IT communication officer. She also provides senior support to the CIO.

Current projects include:

- Directing W&M web communications including the integration of online communities and the transition to a new design and information architecture and the deployment of Cascade Server.
- Serving on the president's strategic communication team
- Directing communications for the W&M Mascot Search
- Managing communication for IT
- Developing and executing an IT organizational development plan
IT Learning Consultant and Team Leader

College of William and Mary

(Educational Institution; 1001-5000 employees; Higher Education industry)

August 1998 — September 2001 (3 years 2 months)

Supervised the staff and work of the technology training team. Served as an advocate for technology training campus-wide and deployed a
college-wide training program.
Senior Compensation Analyst

College of William and Mary

(Educational Institution; 1001-5000 employees; Higher Education industry)

1989 — 1998 (9 years )

Analyzed positions to determine appropriate pay levels. Wrote reports to authorize compensation actions, and conducted
organizational, compensation and special studies. Designed pilot compensation programs, and served on statewide
classification teams. Explained and interpreted personnel policies and procedures. Conducted needs assessments and
developed college-wide employee training programs. Developed supervisory and management team building programs.

Susan T. Evans’s Education

James Madison University

Bachelor of Arts , Spanish Language and Literature , 1978 — 1981

Magna Cum Laude
The College of William and Mary

graduate work in higher education administration

Additional Information

Susan T. Evans’s Interests:

communication, project management, university websites, online community building, technology, management, leadership, team development, strategic planning