Susan Tenby

Current

Online Community Director at TechSoup

Past

Senior COmmunity Manager, TechSoup Network at Nonprofit Commons and TechSoup

Education

San Francisco State University
University of San Francisco

Recommended

3 people have recommended Susan

Connections

411 connections

Industry

Non-Profit Organization Management

Websites

Susan Tenby’s Summary

*TechSoup Community Manager, where I am responsible for the promotion, management and direction of the TS community forums, with an audience of 100,000 unique visitors a month.

*Designing a social networking plan for the community that TechSoup Serves

*Recently launched a community of over 400 nonprofit staff members and volunteers in Second Life. This community has a shared community blog at http://www.nonprofitcommons.org <http://secondlife.techsoup.org> and a wiki about nonprofit activities in SL. They have a shared community tagging project using the tag “NPSL” (Nonprofits in Second Life) on sites such as del.icio.us, Technorati and Flickr, weekly in-world meetings, every Friday from 8:30-9:30am PST to teach scripting and best-practices to nonprofits in SL.

*Launched 2 Nonprofit islands (sims) in Second Life called The Nonprofit Commons, with the NPSL community, on land and buildings, all donated by corporate sponsors.
This nonprofits-only sims house 80 organizations, free of charge, to lower the barrier of access to the virtual world.

*Asked to Testify before the US Congress about this work in virtual worlds

*Currently writing a book on Using Online Communities for social benefit

*Runs monthly online community meet-ups in San Francisco for fellow online community managers in he SF Bay Area to exchange ideas and best practices.

*Frequently speaks at conferences (including: Games for Change on Virtual Activism, on Using Second Life an innovative marketing tool at Supernova2007 and recently, at BlogHer, TagTech, NTC, SLCC and at the California Association of Nonprofits, among others.)

*Subject Matter Expert who writes and consults on the topic of online community building in its various forms.

Susan Tenby’s Specialties:

Second Life, Social Networking Apps, Conference Speaking Appearances, Clips, Blogs, Groups, listservs, Community Management

For Press coverage, see: http://del.icio.us/suzboop/susantenby http://npsl.wikispaces.com/Press+Coverage

Resume at: www.SusanTenby.com

Susan Tenby’s Experience

Online Community Director

TechSoup

(Non-Profit; Non-Profit Organization Management industry)

February 2000 — Present (9 years 10 months)

I run the organization's online community efforts and oversee the TechSoup forums and our extending online soila networks. I am an avid tweeter at twitter.com/suzboop, and a less frequent more sporadic blogger at susantenby.com. I speak at conferences and consult outside organizations on Online Community strategy. I also am the founding director of the Nonprofit Commons in Second Life, a nonprofits-only volunteer-run community of pratice in the virtual world of Second Life.
Senior COmmunity Manager, TechSoup Network

Nonprofit Commons and TechSoup

(Non-Profit Organization Management industry)

2007 — 2007 (less than a year)