Susanna Sender

Susanna Sender

Science Teacher

Location
Lund, Sweden
Industry
Primary/Secondary Education

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Susanna Sender's Overview

Current
  • Science Teacher at Bilingual Montessori School of Lund
Past
Education
Connections

250 connections

Susanna Sender's Summary

Environmental Engineer with a broad competence within the sustainability and resource engineering field. Substantial experience of setting up and driving complex quality and environmental management systems. Energetic and ambitious project leader who is interested in challenging environmental and sustainability projects, possibly within the energy savings area.

Specialties

Process management, Operational Development, ISO 14001, ISO 9001, Quality Management System, Environmental Management System

Susanna Sender's Experience

Educational Institution; 5001-10,000 employees; Research industry

April 2012Present (2 years 6 months)

Partnership; 11-50 employees; Research industry

September 2010January 2012 (1 year 5 months)

Lärarutbildning 90 HP

Support Coordinator & Project Leader

Sony Ericsson

Privately Held; 5001-10,000 employees; Telecommunications industry

August 2009February 2011 (1 year 7 months)

Defining support solutions and preparing content for Sony Ericsson web based Support Zone, currently driving a troubleshooting material improvement project aiming to filter returns.

Service Excellence Manager

Sony Ericsson

Privately Held; 5001-10,000 employees; Telecommunications industry

January 2009July 2009 (7 months)

Driving projects within CS Business Development area including UX (user experience) methodology, deployment of "Care Basic" (service marketing), etc.

Quality Assurance Specialist

Sony Ericsson

Privately Held; 5001-10,000 employees; Telecommunications industry

January 2008December 2008 (1 year)

Setting up, driving and managing the LPM/LQM (Launch Quality/Precision Measurement) program - one of the most important KPI's within Customer Services.

Product Field Quality Manager

Sony Ericsson

Privately Held; 5001-10,000 employees; Telecommunications industry

January 2007December 2007 (1 year)

Collecting market feedback on product quality from market units and regions, analysing quality data and providing product quality input from the market into the phone projects.

Quality & Environmental Manager

Skånebil Personbilar AB

Privately Held; 51-200 employees; Automotive industry

May 2006December 2006 (8 months)

Responsible for planning, driving and implementing of quality management system according to ISO 9001. Also responsible for outlining fire protection and work environment guidelines. Employement on a project basis.

Susanna Sender's Skills & Expertise

  1. Process Improvement
  2. Project Planning
  3. Team Leadership
  4. Quality Assurance

Susanna Sender's Education

Malmö högskola

Lärarexamen grundskolans senare år, Natural Sciences

20102012

The Faculty of Engineering at Lund University

Master, Environmental Engineering

20002005

Activities and Societies: Member of the Academic Choir (Lunds Akademiska Kör), chairman in the Student Council (Studierådet)

University of Auckland

Exchange student, Sustainability Engineering & Risk, Resource Engineering, Marine Science, etc.

20032003

One year as an exchange student, included in my engineering degree.

The Institute of Technology at Linköping University

Biotechnology

19992000

After one year of studies within the biotechnology field, it became clear that my area of focus was rather within the environmental field, which resultet in a change of direction.

Susanna Sender's Additional Information

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