Susan Beebe

Current

Founder at Social Media Club Education Connection - Rochester, NY
Co-Founder at Social Media Club Rochester
Manager, IT Integration and Project Management at Peterson's

Manager, IT Integration and Project Management at Nelnet
Manager, IT Integration and Project Management at CUnet.com
Owner and CEO at KBB Consulting & Networking (KBBCNET)

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3 more...

Past

VP of Information Technology at PMI Rochester
PMI PMBOK 4th Ed - Editor at Project Management Institute
PMI Portfolio Management 2nd Ed - Editor at Project Management Institute

PMI - PMO SIG Accord Book Contributing Author at Project Management Institute PMOSIG
SEI SEPG 2008 Conference - Abstract Reviewer at Software Engineering Institute
IT Systems Operations Project Manager (Infrastructure / Integration Management) at Excellus Blue Cross Blue Shield
Interim IT Director & Webmaster at New Directions Youth & Family Services

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4 more...

Education

Project Management Institute
Microsoft Corporation
University of California, Los Angeles - School of Law

California Polytechnic State University-San Luis Obispo

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1 more...

Recommended

7 people have recommended Susan

Connections

500+ connections

Industry

Information Technology and Services

Websites

Susan Beebe’s Summary

Passionate Leader and Strategist who excels at managing the execution of profitable IT solutions which align with the Business' stated goals and priorities. Consultant that thrives on delivering the best solutions for clients, even during times of dynamic change and transformation.

Transformation Artist - Change Agent

Highly resilient, adept, flexible and agile leader that is fully able to flourish and coach teams towards excellence in a variety of organizational / cultural environments; despite challenges.

* Entrepreneurial Vision, Passion, Drive and Solid Track Record for Delivering High Value Solutions that exceed customer expectations (I listen, learn and deliver)
* Strategic Thinker open to new ideas / concepts
* Communications - keen ability to connect with staff at all levels of the organization to execute programs / changes with flawless precision.
* Organizational / Team Management / Motivation / Results
* IT Engagement Consultant and Business Owner
* Change Management / Stakeholder Expectation Mgmt.
* Business and IT Transformation Artist
* PMO - Development, Change, Refinement
* Project Methodology / Team Workflows / Processes
* Dashboard Reporting, Earned Value Measurements, KPIs
* Transformation Programs / Projects
* Infrastructure Integration Management
* Consultant / Vendor / Resource Mgmt - Contract Negotiations
* Contract, SOW, Engagement, Change Control Management
* Data Center Consolidations, Migrations, Upgrades, Rollouts
* Systems, Database, Application Integrations / Deployments
* Software / Web Application Development Projects
* Call Center Integrations - real time data exchange
* Multi-Cultural / Off-Shore Projects
* Outsourcing Management (onshore & offshore)

Trusted Business and Technology Management Consultant and Advisor to multiple Startups in CA and NY.

Executive Officer on Corporate Boards (For-Profits and Non-Profits) - Founder, Elected and Appointed roles

Susan Beebe’s Specialties:

Strategic IT Leader with passion and drive for excellence!!

Management of Complex IT Programs / Projects
Value-Based IT Solution Implementations
Big Picture Overview with eye on Risk / Rewards for client
Infrastructure Integration Management
PMO Implementations
Business Process Improvement
Change Management

Susan Beebe’s Experience

Founder

Social Media Club Education Connection - Rochester, NY

(Higher Education industry)

September 2009 — Present (3 months)

Social Media Club Education Connection
If you learn it, teach it...

#SMCedu

SMC global has recently launched their SMC Education Connection which brings Higher Ed professionals together to shape the future of Social Media education, standards, curriculum development, faculty qualifications, best practices as well as certification and degree programs world-wide.

This group is the 4th group launched world-wide. More groups are forming daily. Please see http://SMCedu.org for full details.

SMCeduROC was Founded on September 28, 2009 by @SusanBeebe

HIGHER EDUCATION and SOCIAL MEDIA EDUCATORS in or near the Rochester NY, area please join and contribute to the group! This is a fabulous opportunity to shape the future of social media education delivery and management.

Follow @SMCeduROC on twitter

Thank you for your interest and contributions!
Co-Founder

Social Media Club Rochester

(Online Media industry)

March 2008 — Present (1 year 9 months)

"The Social Media Club has been organized for the purpose of sharing best practices, establishing ethics and standards, and promoting media literacy around the emerging area of Social Media. This is a global conversation amongst a diverse community of practitioners where the many different people who care about social media can come together to discover, connect, share, and learn."

Follow us on twitter @SMC_Rochester

Facebook: http://Facebook.com/SocialMediaClub.Rochester

http://rochestersocialmedia.ning.com/
Manager, IT Integration and Project Management

Peterson's

(Public Company; NNI; Education Management industry)

February 2008 — Present (1 year 10 months)

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Manager, IT Integration and Project Management

Nelnet

(Public Company; NNI; Financial Services industry)

February 2008 — Present (1 year 10 months)

NES Division - "Nelnet Enrollment Solutions"

Manage integration and infrastructure project management for NES Division (Nelnet Enrollment Solutions), which includes CUnet.com and Petersons.com.

IT Portfolio development / alignment.
IT Roadmaps planning and execution.

Social Media Consultant on innovation - early stage startup ideas, product development, revenue models, market analysis. Business planning / execution for Social Media products and services.
Manager, IT Integration and Project Management

CUnet.com

(Public Company; NNI; Marketing and Advertising industry)

May 2007 — Present (2 years 7 months)

PMO Start up and Management: Establish PMO Framework, Policies, Processes, Tools & Templates; PM Lifecycle Planning Methodologies, PMO Dashboard weekly reporting, PPM implementation - prioritize and manage pipeline, Hire/Mentor new PMs.

// Own and Manage IT Portfolio, Program, Projects //

Consolidation / Migrations of multiple Data Centers across North America - internally owned facilities as well as 3rd party hosted DCs.

Call Center – Implement automation of real time lead data exchange, integration and daily reporting.

IT Program Management for the Nelnet/CUnet Technical Integration Program (multiple M & A Technical projects to integrate CUnet within Nelnet's infrastructure and business processes). Includes multi-phased Data Center operations consolidation and migration efforts.
Owner and CEO

KBB Consulting & Networking (KBBCNET)

(Information Technology and Services industry)

May 1996 — Present (13 years 7 months)

Strategic visionary that inspired the creation of a fresh, forward thinking IT consulting firm that extended way beyond the typical boring IT services industry. I saw a need to provide the customer exceptional service by giving them a dedicated support engineer with cell phone access 24/7. This ensured quick support response rates to reduce customer frustration, wait times and dramatically increased customer satisfaction.

Planned, developed and launched an entire product line of Servers, Desktops and Laptops. By creating our own hardware supply chain delivery system we ensured just-in-time delivery so customers received all products within 48 hours of order submission. USA built systems; GSA contract approved. Comprehensive IT outsourcing solutions for multiple business needs, challenges and helped customers maximize their opportunities via technology solutions.

Consistently delivered turnkey solutions - numerous systems, mission critical networks, custom and COTS business applications, database and website installs, upgrades, migrations, and a variety of other implementation requests.
VP of Information Technology

PMI Rochester

(Non-Profit; Non-Profit Organization Management industry)

May 2008 — August 2009 (1 year 4 months)

Responsible to lead and manage all aspects of technology for the PMI Rochester chapter. We are the largest chapter in upstate NY. Founder of multiple social media sites for our chapter to increase our reach, enhance member communications and networking. As the first VP of IT, I am also developing IT standards, processes and policies to bring rigor and structure to our Technology segment.

I resigned from the Board August 17, 2009.
PMI PMBOK 4th Ed - Editor

Project Management Institute

(Non-Profit; Non-Profit Organization Management industry)

June 2008 — December 2008 (7 months)

PMI's Global Standards Volunteer - contribute to the online editorial team tasked with the mission of improving and publishing the 4th edition of the global PMBOK guide (Project Management Body of Knowledge) -- "Exposure Draft" standard. Published Dec 2008.
PMI Portfolio Management 2nd Ed - Editor

Project Management Institute

(Non-Profit; Non-Profit Organization Management industry)

June 2008 — December 2008 (7 months)

PMI's Global Standards Volunteer - contribute to the online editorial team tasked with the mission of improving and publishing the 2nd edition of PMI's global "Portfolio Management" -- "Exposure Draft" standard. Published Dec 2008.
PMI - PMO SIG Accord Book Contributing Author

Project Management Institute PMOSIG

(Non-Profit; Non-Profit Organization Management industry)

December 2007 — July 2008 (8 months)

Contributing author of the PMO SIG's "Accord" project - the goal of which is to create a collection of Program Management Offices practices (Accord).

The first edition of the PMI PMO SIG's "Accord" book went out for printing July 2008 and is now available on our website for purchase.

Order the PMO Accord Book online!
--> http://69wsm.m4gha.servertrust.com/ProductDetails.asp?ProductCode=ACCORD

PMI.org - The PMO SIG PMO Accord team was chartered by the PMOSIG Board in December of 2007 with the goal of authoring "an Accord of proven practices for building and operating a Program Management Office (PMO)." Over 140 PMOSIG members volunteered and contributed a collection of articles based on their experiences. These articles have been collected into the first edition of the PMOSIG Accord. This 100+ page document highlights critical PMO areas such as PMO Communications, PMO Training, PMO Services, Types of PMOs, Scope of the PMO, PMO Models, PMO Metrics, and many more.
SEI SEPG 2008 Conference - Abstract Reviewer

Software Engineering Institute

(Educational Institution; Computer Software industry)

September 2007 — December 2007 (4 months)

Review and approved qualified abstracts for SEI's annual SEPG Conference - 2008 conference content.
IT Systems Operations Project Manager (Infrastructure / Integration Management)

Excellus Blue Cross Blue Shield

(Non-Profit; Insurance industry)

August 2006 — May 2007 (10 months)

Consultant for Excellus Blue Cross Blue Shield Health Plan (EHP) to manage a comprehensive program which pretty much amounted to building an entirely new infrastructure, application and database environment for an existing Health Plan, which included a myriad of upgrades and migrations.

My team successfully executed the "FACETS 2.96 to 4.21 Upgrade" for Univera Health Plan in Buffalo, NY, which had over 40 million records stored (7 years of claims, membership, billng, etc) stored in Sybase (TriZetto Facets 4.21) and tightly integrated with Oracle (FileNet 8) databases. The Facets upgrade impacted numerous other applications and databases in the Excellus enterprise environment, including integrated applications, data warehouse feeds, extracts, interfaces, and reports.

Responsible for IT Infrastructure Project Management & Code Deployments at Univera Healthcare (Excellus Health Plan / Lifetime HealthCare Companies) - $12 mil. project - relating to the Facets 2.96 to 4.21 Upgrade Project. Team composed of 125 technical resources in Buffalo, Rochester NY and India. Multiple Vendors contracts were negotiated and tightly managed to successful execution. My Project Team was primarily composed of contractors from many different vendor corporations.

Trizetto FACETS Health Care Management System annually processed $600 million in claims for 210K plan members in WNY region.

Complex project included the following:

Trizetto Facets 2.96 to 4.21 Upgrade Project.
FileNet Image Services 3.5 to 4.0 Upgrade
HealthView web application
Sybase 12 to 12.53 Upgrade
HPUX 10.20 to AIX 5.3 Migration
Veritas Clustering 5.x implementation
NPI compliance sub-project (CMS mandate)

Coordinate and synchronize IT infrastructure planning & implementation efforts; also manage multiple code deployments for a variety of servers, databases, and health care applications across teams in Rochester, Buffalo and India.
Interim IT Director & Webmaster

New Directions Youth & Family Services

(Non-Profit; 501-1000 employees; Mental Health Care industry)

March 2002 — February 2006 (4 years )

Manage and oversee day-to-day IT Infrastructure, Web services (public and private websites), networking, applications and systems management.

NY State "Implementation Coordinator" for the NYS OCFS "Connections" project, including bridging of highly-secure Networks (NYS and NDYFS); plus manage deployment of numerous Citrix client configurations to 17+ offices for 500 employees to connect to the NYS OCFS "Connections" applications (Cognos databases). Secure bridging of the NDYFS network with NY State's network required establishing a DMZ with internal VLAN over Cisco equipment integrated with Linux based systems & firewalls (Red Hat Enterprise platform).

Responsible for IT environment which primarily consisted of Linux servers integrated with some Windows 2003 servers for production db applications.

Application & Server Upgrade Deployments:

ADP Payroll Application
BlackBaud Financial Application
BlackBaud Non-Profit Mgmt Application

Susan Beebe’s Education

Project Management Institute

PMP , Project Management Professional "PMP" , 2006 — 2007
Microsoft Corporation

MCSE 2003: Security & Messaging , Microsoft Certified Systems Engineer (Windows 2003 Server Family) - with Security & Messaging , 2006
University of California, Los Angeles - School of Law

Law , Civil Litigation , 1992
California Polytechnic State University-San Luis Obispo

C Programming in Unix (Korn shell / Vi)

Additional Information

Susan Beebe’s Websites:

Susan Beebe’s Interests:

Getting outdoors! Gardening, cultivating and propagating orchids, cooking, hiking/walking, kayaking, tennis, horse back riding, boating / sailing, and enjoying sunsets set on Lake Ontario. I also enjoy continuous learning in my Project Management & IT career paths. Currently, I am studying Program Management specific to IT.

Susan Beebe’s Groups:

Amer Bar Assoc, Agile Project Management, APLN, American Management Assoc, Assoc. of IT Professionals, American Assoc. of Webmasters, BCBS, Beebe, CIO Roundtable, Cisco Systems, CompTIA, Digital Rochester, Enterprise Architecture Network, HP Alumni, Internet Strategy Forum, IT Infrastructure Mgmt Assoc, Internet Society ISOC, LION, Microsoft, Network & Systems Prof. Assoc., Open Management Consortium, Open Source, PMHUB, PMI Agile, PMI Member, PMP Project Management Professional, Rochester PMI Chapter, PMI Info. Systems SIG, PMI IT & Teleco SIG, PMI PMO SIG, Women in PM SIG, Rochester Womens Network, Society for Information Management (SIM), SEI SEPG, Software Engineering Institute SPIN, Software Project Management, The August Group, The Trizetto Group, TopLinked.com, UCLA Alumni Assoc, Web Analytics Forum, Gantthead, IBM, itSMF USA, MyLink500, Controlling Chaos podcast, Mgmt Recruiting, IT HealthCare Mgmt., PMI Program Mgmt SIG, PacificIT, ecademy, Wine, Under The Radar, twitter