
Project Manager at Behavior
Greater New York City Area

Project Manager at Behavior
Greater New York City Area
I'm a geek-suit interface, best as a software development project manager or customer relationship manager. I like to work on products, services, or sites that delight people.
I've worked in nonprofits, schools, the arts, periodicals, product companies, and service companies. That breadth led me to see a need for managers who can identify users' needs, translate them into business tasks and technical requirements, and shepherd development to completion. That's who I am.
Free software, writing so humans can understand, public speaking, event and project coordination.
(Privately Held; 11-50 employees; Internet industry)
January 2008 — Present (5 months)
(Public Company; 201-500 employees; Newspapers industry)
March 2005 — August 2007 (2 years 6 months)
I wrote a weekly column about culture, the Bay Area, personal stories, and so on. You can find them under my name at findarticles.com.
(Privately Held; 11-50 employees; Computer Software industry)
January 2006 — June 2007 (1 year 6 months)
Sold software and services and answered sales questions via email and phone
Provided technical support to customers via email, online discussion groups, and phone
Tested software and wrote bug reports
Wrote technical white paper about new product and designed and implemented marketing efforts for existing products
Posted regularly on corporate blog, blog.fogcreek.com
(Public Company; 51-200 employees; SLNM.OB; Online Media industry)
July 2003 — January 2006 (2 years 7 months)
Provided customer support to 90,000 Salon Premium members via phone and
email
Performed QA for high-volume e-commerce site
Tested and fixed bugs in membership management system
Proofread marketing copy
Wrote and revised internal documentation
Developed and documented special member benefits and promotional offers
Wrote articles for Salon Magazine; links to articles are on my website
(Sole Proprietorship; 1-10 employees; Performing Arts industry)
2004 — 2005 (1 year)
Stage-managed, advised, publicized, and ran sound and lights for Heather Gold's weekly one-woman show: "I Look Like An Egg, But I Identify As A Cookie."
MS, Technology Management [EITM], 2006 — 2008 (expected)
1998 — 2002
cultural/political aspects of technology, project management, FL/OSS, editing, teaching, tax history, Russia, India
Systers, NY Tech Meetup, Electronic Frontier Foundation, Participatory Culture Foundation, Usenet
National Merit Scholar