Sarah Taylor

Current

• Sr Systems Engineer at Endurance International Group
• Sr Systems Engineer at Endurance International

Past

• Systems Engineer at IPOWER, Inc.
• Technical Support Lead at IPOWER, Inc.
• Technical Support Representative at IPOWER, Inc.

• IT Manager at Don Bennett & Associates, Inc.
• Senior Systems Analyst at npower
• Systems Engineer at Midlands Electricity, plc.

see less...

3 more...

Education

• The University of Wolverhampton
• The University of Manchester
• University of Bristol

see less...

Recommended

5 people have recommended Sarah

Connections

108 connections

Industry

Information Technology and Services

Sarah Taylor’s Summary

Experienced sysadmin with focus on Windows operating systems. Special interest in Internet technologies and internal corporate technical solutions. Experience in a wide variety of company types, from 12,000 users down to 15; appreciative of the challenges created in each unique environment.

Sarah Taylor’s Specialties:

Windows Server 2003, Exchange, commercial real estate advertising, document management, antivirus, SMTP

Sarah Taylor’s Experience

• Sr Systems Engineer

  Endurance International Group

  (Privately Held; Internet industry)

  October 2007 — Present (2 years 2 months)

• Sr Systems Engineer

  Endurance International

  (Information Technology and Services industry)

  October 2007 — Present (2 years 2 months)

• Systems Engineer

  IPOWER, Inc.

  (Information Technology and Services industry)

  February 2006 — October 2007 (1 year 9 months)

• Technical Support Lead

  IPOWER, Inc.

  (Information Technology and Services industry)

  January 2006 — February 2006 (2 months)

  * second line telephone support for external customers, including responding to customer requests for a supervisor
  * second level technical support and problem resolution for both servers and client issues with web, ftp and email

• Technical Support Representative

  IPOWER, Inc.

  (Information Technology and Services industry)

  October 2005 — January 2006 (4 months)

  * first line technical support to external customers
  * Issues included:
  * Explanations of corporate web hosting facilities
  * Explanations of basic HTML problems
  * Troubleshooting web, FTP and email issues both on the server side and the clients'

• IT Manager

  Don Bennett & Associates, Inc.

  (Commercial Real Estate industry)

  December 2004 — June 2005 (7 months)

  * Migration from SBS 2000 to SBS 2003 on new hardware
  * Implementation of a dedicated mail scanning server
  * Redesign of corporate website including a dynamic real estate listings and map system
  * Responsibility for the building management system in terms of air conditioning and access control
  * Creation of marketing materials
  * Management of the telecoms and data network for the building

• Senior Systems Analyst

  npower

  (Public Company; 5001-10,000 employees; Utilities industry)

  April 2002 — February 2003 (11 months)

  * third line telephone support for internal users
  * intranet content and application development
  * upgrade (to a significantly different software version) and support of the corporate mail gateways
  * planning three migrations of mail accounts into the corporate system from newly integrated companies
  * conducting confidential mail usage audits
  * support for 17 Exchange servers

• Systems Engineer

  Midlands Electricity, plc.

  (Utilities industry)

  September 1997 — September 2001 (4 years 1 month)

  * Corporate antivirus administration
  * Corporate hardware evaluation
  * Implementation of Tivoli Netfinity servers
  * Researching, planning, developing, maintaining and supporting the corporate Internet connection, including the firewall, DNS server and FTP server
  * Responsibility for Internet e-mail
  * Support for Intranet servers
  * Auditing Internet usage

Sarah Taylor’s Education

• The University of Wolverhampton

  1996 — 2000

• The University of Manchester

  Classics , 1995 — 1996

  Activities and Societies:

  Circus Skills Society

• University of Bristol

  1994 — 1995

  Activities and Societies:

  Circus Skills Society

Sarah Taylor’s Contact Settings

Interested In:

• expertise requests
• reference requests
• getting back in touch