Sue Patten

Sue Patten

Author/Editor/Instructional Designer

Hartford, Connecticut Area

Current
  • Instructional Design Specialist at Yale New Haven Health: Center for Emergency Preparedness and Disaster Response
  • Volunteer at Red Cross
  • Owner/Freelance Author at Webs And Waves (Sole Proprietorship)
Past
  • Author/Editor/Instructional Designer at Linked In connection
  • Senior Author/Instructional Designer at DeSai Learning
  • American Scientific Editor at NIIT
Education
  • Manchester Community College
  • Manchester Community College
  • Southern Connecticut State University
  • American Management Association
  • American Management Association
  • FEMA
  • Red Cross: Charter Oak Chapter
  • Writer’s Market School
Connections
35 connections
Industry
Writing and Editing
Websites

Sue Patten’s Summary

Multi-talented professional with experience in project management, research, and communications. Analytical problem solver with extensive experience in the management and creation of online, instructor-led, and print instructional design projects. Customer service minded with effective client relations and negotiation skills. Detail oriented leader with solid written and oral communication abilities among all levels. Effective liaison between customer and external resources; both foreign and domestic.

Sue Patten’s Specialties:

Technical Skills:
Software: MS Office, Visio, PhotoShop, Fireworks, Dreamweaver, Captivate
Languages: HTML, JavaScript

Skills and Talents That Apply:
• Project Manager
• Business Analyst
• Custom Content Development
• Coaching and Mentoring
• Corporate Communications
• Product Research
• Communication Technologies
• Content/Documentation Manager
• Managing Editor
• Customer Liaison
• Classroom Instructor
• Author/Editor

Learn more at www.websandwaves.com


Sue Patten’s Experience

  • Instructional Design Specialist

    Yale New Haven Health: Center for Emergency Preparedness and Disaster Response

    (Non-Profit; 5001-10,000 employees; Hospital & Health Care industry)

    February 2007Present (1 year 6 months)

    Work closely with Subject Matter Experts to project manage and develop online and instructor-led courses for local and national implementation. Topics include introduction/advanced personal protective equipment, N95 fit tester training, pandemic influenza, advanced radiation, drills and exercises, pediatric/geriatric issues in a disaster, and emergency preparedness for healthcare executives. Content development includes scripting, directing, and signing off on narrations (professional and staff) and videos.

  • Volunteer

    Red Cross

    (Non-Profit Organization Management industry)

    March 2005Present (3 years 5 months)

    Member of the Public Education and Government Liaison teams

  • Owner/Freelance Author

    Webs And Waves (Sole Proprietorship)

    (Sole Proprietorship; Myself Only; Writing and Editing industry)

    February 1990Present (18 years 6 months)

    Freelance venture offering communication consulting services to a variety of businesses, including marketing authorship and Web site design and development.

    Examples Available: www.websandwaves.com
    Owner and manager of all aspects of endeavor. More than 20 years experience in writing, which includes marketing copy promoting client’s products and services, based on consumer value. Research/write large variety of topics to enhance client identity in marketplace. Publish poetry and short features for periodicals and literary publications.

  • Author/Editor/Instructional Designer

    Linked In connection

    (Writing and Editing industry)

    20082008 (less than a year)

  • Senior Author/Instructional Designer

    DeSai Learning

    (Partnership; 11-50 employees; Education Management industry)

    March 1998February 2007 (9 years)

    Lead Instructional Designer, Producer, and Department Head assessing, designing, developing, and project managing learning solutions for Fortune 500 and small business clients.

    Project managed the design, development, delivery, and promotion of a new podcast-based free service.

    Provided business objective and learner analysis for the development of content solutions for training

    Project managed and performed analysis, design, development, and implementation of a comprehensive, two-month, blended learning program for new field engineers

    Authored and project managed weekly editorial based newsletters based on defined market strategies

    Much more...

  • American Scientific Editor

    NIIT

    (Public Company; 1001-5000 employees; NIIT; Writing and Editing industry)

    April 2004June 2006 (2 years 3 months)

    Editing American scientific textbooks


Sue Patten’s Education

  • Manchester Community College

    AS, Marketing

  • Manchester Community College

    AS, Media Communications

  • Southern Connecticut State University

    Instructional Design: Master's Level

  • American Management Association

    Technical Writing

    Writing End User Technical Documentation

  • American Management Association

    Editing

    Editing Strategies and Updates

  • FEMA

    Certificates, IS 100, 200, 700, 800, and 003

  • Red Cross: Charter Oak Chapter

    • Mass Services, Shelter Operations, Family Relations, Emergency Response Vehicle
    • Presenting Disaster Information
    • Collaborating to Ensure Effective Service Delivery
    • Emergency/Operations Center: Incident Command Liaison
    • DHS: Tabletop Exercises
    • Introduction to Mental Health

  • Writer’s Market School

    Fiction Writing

    Development of fiction with award winning author/mentor, Robert Gover


Additional Information

Sue Patten’s Websites:

Sue Patten’s Interests:

Authorship, literature, technology, hiking, tennis, painting, drawing, pottery

Sue Patten’s Groups:

Red Cross, Linked In

  •    Content Management Professionals member
  •    The Content Wrangler Community member
  •    Informed Ideas For Writers member
  •    Homeland Security member
  •    Instructional Designers member

Sue Patten’s Contact Settings

Interested In:

  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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