Sue Patten

Current

• Instructional Design Specialist at Yale New Haven Health: Center for Emergency Preparedness and Disaster Response
• Volunteer at Red Cross
• Owner/Freelance Author at Webs And Waves (Sole Proprietorship)

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Past

• Author/Editor/Instructional Designer at Linked In connection
• Senior Author/Instructional Designer at DeSai Learning
• American Scientific Editor at NIIT

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Education

• Manchester Community College
• Manchester Community College
• Southern Connecticut State University

• American Management Association
• American Management Association
• FEMA
• Red Cross: Charter Oak Chapter
• Writer’s Market School

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5 more...

Recommended

4 people have recommended Sue

Connections

49 connections

Industry

Writing and Editing

Websites

• My Portfolio
• My Company

Sue Patten’s Summary

Multi-talented professional with experience in project management, research, and communications. Analytical problem solver with extensive experience in the management and creation of online, instructor-led, and print instructional design projects. Customer service minded with effective client relations and negotiation skills. Detail oriented leader with solid written and oral communication abilities among all levels. Effective liaison between customer and external resources; both foreign and domestic.

Sue Patten’s Specialties:

Technical Skills:
Software: MS Office, Visio, PhotoShop, Fireworks, Dreamweaver, Captivate
Languages: HTML, JavaScript

Skills and Talents That Apply:
• Project Manager
• Business Analyst
• Custom Content Development
• Coaching and Mentoring
• Corporate Communications
• Product Research
• Communication Technologies
• Content/Documentation Manager
• Managing Editor
• Customer Liaison
• Classroom Instructor
• Author/Editor

Learn more at www.websandwaves.com

Sue Patten’s Experience

• Instructional Design Specialist

  Yale New Haven Health: Center for Emergency Preparedness and Disaster Response

  (Non-Profit; 5001-10,000 employees; Hospital & Health Care industry)

  February 2007 — Present (2 years 6 months)

  Work closely with Subject Matter Experts to project manage and develop online and instructor-led courses for local and national implementation. Topics include introduction/advanced personal protective equipment, N95 fit tester training, pandemic influenza, advanced radiation, drills and exercises, pediatric/geriatric issues in a disaster, and emergency preparedness for healthcare executives. Content development includes scripting, directing, and signing off on narrations (professional and staff) and videos.

• Volunteer

  Red Cross

  (Non-Profit Organization Management industry)

  March 2005 — Present (4 years 5 months)

  Member of the Public Education and Government Liaison teams

• Owner/Freelance Author

  Webs And Waves (Sole Proprietorship)

  (Sole Proprietorship; Myself Only; Writing and Editing industry)

  February 1990 — Present (19 years 6 months)

  Freelance venture offering communication consulting services to a variety of businesses, including marketing authorship and Web site design and development.
  
  Examples Available: www.websandwaves.com
  Owner and manager of all aspects of endeavor. More than 20 years experience in writing, which includes marketing copy promoting client’s products and services, based on consumer value. Research/write large variety of topics to enhance client identity in marketplace. Publish poetry and short features for periodicals and literary publications.

• Author/Editor/Instructional Designer

  Linked In connection

  (Writing and Editing industry)

  2008 — 2008 (less than a year)

• Senior Author/Instructional Designer

  DeSai Learning

  (Partnership; 11-50 employees; Education Management industry)

  March 1998 — February 2007 (9 years)

  Lead Instructional Designer, Producer, and Department Head assessing, designing, developing, and project managing learning solutions for Fortune 500 and small business clients.
  
  Project managed the design, development, delivery, and promotion of a new podcast-based free service.
  
  Provided business objective and learner analysis for the development of content solutions for training
  
  Project managed and performed analysis, design, development, and implementation of a comprehensive, two-month, blended learning program for new field engineers
  
  Authored and project managed weekly editorial based newsletters based on defined market strategies
  
  Much more...

• American Scientific Editor

  NIIT

  (Public Company; 1001-5000 employees; NIIT; Writing and Editing industry)

  April 2004 — June 2006 (2 years 3 months)

  Editing American scientific textbooks

Sue Patten’s Education

• Manchester Community College

  AS , Marketing

• Manchester Community College

  AS , Media Communications

• Southern Connecticut State University

  Instructional Design: Master's Level

• American Management Association

  Technical Writing

  Writing End User Technical Documentation

• American Management Association

  Editing

  Editing Strategies and Updates

• FEMA

  Certificates , IS 003, 100, 120.A, 139, 200, 700, 800, and 808

• Red Cross: Charter Oak Chapter

  • Mass Services, Shelter Operations, Family Relations, Emergency Response Vehicle
  • Presenting Disaster Information
  • Collaborating to Ensure Effective Service Delivery
  • Emergency/Operations Center: Incident Command Liaison
  • DHS: Tabletop Exercises
  • Introduction to Mental Health

• Writer’s Market School

  Fiction Writing

  Development of fiction with award winning author/mentor, Robert Gover

Additional Information

Sue Patten’s Websites:

• My Portfolio
• My Company

Sue Patten’s Interests:

Authorship, literature, technology, hiking, tennis, painting, drawing, pottery

Sue Patten’s Contact Settings

Interested In:

• career opportunities
• job inquiries
• expertise requests
• reference requests
• getting back in touch