Senior Consultant
Johnson City, Tennessee Area
- Current
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- Technical Lead/Senior SAP CRM Consultant at Eastman Chemical Company
- Senior SAP CRM Consultant at The Principal Consulting
- Past
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- CRM Techno-functional consultant at Informa plc.
- CRM Technical Consultant at SAP
- CRM Solution Architect at Maventic Innovative Solutions Pvt. Ltd.
- Development Specialist at SAP Labs India
- Programmer Analyst at Cognizant Technology Solutions
- Education
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- National Institute of Technology Warangal
- Cotton College, Guwahati
- Don Bosco School, Guwahati
- Recommended
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9 people have recommended Sudipta - Connections
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230
connections
- Industry
- Information Technology and Services
Sudipta Sarma’s Summary
– Expert in designing and architecting SAP CRM solutions from Fortune 500 companies.
– Experienced Team leader managing teams of consultants and developers delivering high quality results.
– Expert in CRM Web UI 5.1/5.2 (2006s), 2007 and 7.0 enhancements using UI Component workbench, UI configuration tool, Enhancement sets, Generic Interaction Layer (GenIL)/ Business Object Layer (BOL) development and extensions, Navigation bar profile customizing, Dynamic navigation customizing, Runtime repository enhancement, and expertise in new BSP tag library.
– Migration of PCUI and IC web client enhancements to CRM Web UI 5.1/5.2 ,2007 and CRM 7.0.
- Know-how in SAP BCM (Business Communication Management) installation and CRM - BCM integration.
– Thorough experience in CGPL and Internal BO model (iBOM) framework for rapid development of custom applications for CRM 5.1/5.2(2006s) Web UI and CRM 2007 Web UI
– Expert in OO ABAP Objects, Enhancement Spots (new concept for writing User Exits in SAP CRM), BAdI, User Exits, Easy Enhancement Workbench (EEWB) and Custom modifications.
– Thorough knowledge of Netweaver developments like Web DynPro for ABAP and Java component development in Netweaver Developer Studio, building and modelling composite applications using CAF core tools and GPs. Basic knowledge of XI adapters.
– Proficient in various aspects of CRM Middleware enhancements including Bdoc Modeling, Bdoc/Object service generation, Bdoc flow services customizing, development of mapping modules for data exchange, Admin Console configurations, Replication & Realignment process, Enhancement of adapter objects, Bdoc recovery and DIMa (Data Integrity Manager) tool.
– Industry experience – IS-Media,IS-Utilities, Life sciences, High-Tech, Automotive and Consumer Goods
Sudipta Sarma’s Specialties:
– Author of articles in "CRM Expert" magazine
– Author of Most Frequently Visited whitepapers in SDN on CRM 5.1/5.2 and CRM 2007 Web UI
– 4+ years of experience architecting and developing SAP CRM product in SAP Labs
– Certified trainer for CRM web UI for CRM2006s and CRM2007 since January, 2007
Sudipta Sarma’s Experience
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Technical Lead/Senior SAP CRM Consultant
Eastman Chemical Company
(Public Company; 10,001 or more employees; EMN; Chemicals industry)
August 2008 — Present (1 year)
Working as a contractor on a SAP CRM 2006s/2 Sales project
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Senior SAP CRM Consultant
The Principal Consulting
(Privately Held; 11-50 employees; Information Technology and Services industry)
January 2008 — Present (1 year 7 months)
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CRM Techno-functional consultant
Informa plc.
(Media Production industry)
April 2008 — July 2008 (4 months)
Worked in CRM 2007 sales domain as a Middleware and web UI expert
IS-M and CRM Middleware set-up and integration
TEM (HR module in ECC) and CRM integration
New CRM web UI set-up and IC agent configurations -
CRM Technical Consultant
SAP
(Public Company; 10,001 or more employees; SAP; Information Technology and Services industry)
February 2007 — December 2007 (11 months)
Served as an external CRM consultant ;responsible for the design and development of the custom-built UI in IC web client CRM2006s (5.2). Guiding and helping employees of the global delivery center (GDC) of SAP India in implementing the new CRM web UI for a CRM2006s ramp-up high-tech customer located in the US.
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CRM Solution Architect
Maventic Innovative Solutions Pvt. Ltd.
(Privately Held; 11-50 employees; Information Technology and Services industry)
January 2007 — December 2007 (1 year)
Worked on the design and implementation of the new web UI (available in CRM 5.1/5.2 or CRM 2006s) in CRM service scenerio for the high tech customer.
Also, served as a trainer in SAP labs and other consulting firms. -
Development Specialist
SAP Labs India
(Public Company; 1001-5000 employees; SAP; Information Technology and Services industry)
July 2003 — January 2007 (3 years 7 months)
Responsible for development of mySAP CRM 5.1/5.2, design and development of CGPL-based (framework for CRM marketing solutions) /IBOM applications for the Pharmaceutical industry business processes with the new IC (Interaction Center) Web Client UI framework.
Also worked for the de-escalation of customer issues and remote consulting of mature releases of SAP CRM 2005, CRM 4.0 and CRM 3.0 in various topics. -
Programmer Analyst
Cognizant Technology Solutions
(Public Company; Information Technology and Services industry)
2001 — 2003 (2 years)
Responsible for the requirement analysis, design and development of Financial Services based web applications in J2EE technologies.
Worked for a number of reputed customers like Providian Financial.
Sudipta Sarma’s Education
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National Institute of Technology Warangal
Bachelor Of Technology , Computer Science Engineering , 1997 — 2001
- Activities and Societies:
- - Graduated with distinction in Computer Science and Engineering.
- Received the prestigious NEC (North Eastern Council) Scholarship from the State govt. during the period of study.
- Was an active member of the local body of IEEE society. Also served as an executive member of the Computer Science association.
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Cotton College, Guwahati
Physics, Chemistry, Mathematics & Statistics
Passed with the highest marks in the state in the subject of Mathematics during Higher Secondary examinations.
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Don Bosco School, Guwahati
Additional Information
Sudipta Sarma’s Honors:
Awarded with the "Champion Project Lead" from the Director of SAP labs india.
Sudipta Sarma’s Contact Settings
Interested In:
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- job inquiries
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