
Senior Systems Development Manager at IntraHealth International Inc.
Raleigh-Durham, North Carolina Area

Senior Systems Development Manager at IntraHealth International Inc.
Raleigh-Durham, North Carolina Area
I have significant experience in developing and implementing Internet technologies, information systems and Open Source software. My strengths are: writing and editing, especially technical writing, documentation and presenting information in a understandable way; planning, organizing and managing complex projects; and system analysis. My passions are using technology in innovative ways and finding creative solutions to problems, particularly in nonprofit and development work.
project management, software development management, systems analysis, documentation, requirements gathering and analysis, use cases, technical writing, information systems management, knowledge management, website development, social media
(Non-Profit; 201-500 employees; Information Technology and Services industry)
January 2002 — Present (6 years 7 months)
In my current role, I manage software development and documentation for our suite of Open Source HR information systems under the Capacity Project. I have also managed development of internal business systems, the intranet and SharePoint Portal Server, project and corporate websites, and multimedia projects. I have particpated in the Results and Knowledge Management team and the Strategic Planning team. As a senior IT manager, I have helped develop our organization's technology strategic plans, budgets and policies.
(Self-Employed; Myself Only; Publishing industry)
July 1994 — January 2002 (7 years 7 months)
Author of 18 nonfiction reference books and several articles on such subjects as the Internet and information technology; software, including end-user and business applications; and college admissions and financing. Editing projects include project development and management, technical editing and copy editing of numerous books and articles. Credits include consulting on a startup publishing venture by the Center for the Public Domain, editorial consulting on architecture textbooks for Design Corps, copy editor for Spectator Magazine, development editor of Earthlink Total WebSite Solution and technical editor of The Internet Companion, among others.
(Self-Employed; Myself Only; Information Technology and Services industry)
July 1994 — January 2002 (7 years 7 months)
Provided Website publishing, management and content development services on a contractual basis; credits include Design Corps’ Website, a series of online tutorials for Learnlots.com, Nifty Site of the Week and Online Companions for Ventana Press, and online publications for Editorial Inc.
(Privately Held; 1-10 employees; Information Technology and Services industry)
October 1993 — July 1994 (10 months)
Founding partner in the company. Responsible for Website development, editing of Web-published books, HTML design and managing projects for clients through completion.
(Privately Held; 1-10 employees; Publishing industry)
June 1993 — April 1994 (11 months)
Editor of law and medical textbooks and coordinator of marketing efforts. Responsible for editing and preparing manuscripts for production, working with authors, writing marketing materials and managing direct-mail marketing efforts.
BA, English, 1989 — 1993
Minor in History; Honors in Creative Writing
Certificate, Publishing, 1992 — 1992
Rice Publishing Institute: six-week intensive course in book and magazine publishing
Open Source software, social media, social networking, software development, systems development, information systems, project management, knowledge management, writing, technology, ICT for development, nonprofit technology, Web technologies, organizational development, blogging, cooking, reading, yoga