User experience consultant at CVL
London, United Kingdom
- Current
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- User experience consultant at CVL
- Owner and founder at NovaGaia Ltd
- Past
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- User experience consultant at Flow Interactive
- User Experience Consultant at Defaqto
- Senior User Experience Consultant at Conchango
- Experience architect at Fortune Cookie
- User Experience Consultant at Conchango
- User experience consultant at Flow Interactive
- Customer experience consultant at Sapient
- User experience consultant at Becta
- Customer Experience Consultant at Sapient
- Consultant User Experience Architect at Syzygy
- Senior Information architect at Corporate Edge
- Senior Information Architect at Sony Computer Entertainment Europe
- Information Architect at Corporate Edge
- Creative Consultant at Interface Europe
- Senior Consultant at Seren Partners
- Experience architect at Framfab
- Senior Creative Producer at Cogapp
- Production Director at Getfrank
- Senior Producer at Victoria Real
- Education
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- University of Exeter
- Recommended
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5 people have recommended Stu - Connections
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111
connections
- Industry
- Online Media
- Websites
Stu Jackson’s Summary
A highly experienced, innovative and commercially astute senior information architect and customer experience consultant.
Has exercised both senior and Director-level responsibilities in a variety of leadership roles.
Creative vision, audience sensitivity, technical literacy and an passionate desire to create beautiful novelty are married with sophisticated aesthetics and powerful analytical skills in the origination of all interactive solutions.
Stu Jackson’s Specialties:
Information architcture, user experience modelling, facilitation, synthesis and analysis, solution-generation in poorly defined problem spaces
Stu Jackson’s Experience
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User experience consultant
CVL
(Privately Held; Management Consulting industry)
June 2009 — Present (2 months)
User research and testing
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Owner and founder
NovaGaia Ltd
(Privately Held; Online Media industry)
October 2005 — Present (3 years 10 months)
Information architecture, user research, experience modelling, customer experience consultancy - it's all systems thinking.
NovaGaia helps organsiations to better understand the needs of their customers, and then designs communications that meet those needs in more pleasing, enjoyable and effective ways.
NovaGaia offers skills and services in the following four areas:
Information architecture & user experience consultancy - across web and mobile platforms and including design, usability, strategy and brand
Research, analysis and synthesis - of complex problems and solutions ranging freely across creative, design, usability, technical and change
Origination - helping to craft and communicate key concepts more effectively for both internal and external audiences, and including the design and creative copywriting of customer-focussed collateral.
Facilitation - including research exercises, workshops and collaboration sessions intended to manage change and leverage the best from the existing talents within an organisation. -
User experience consultant
Flow Interactive
(Online Media industry)
April 2009 — June 2009 (3 months)
Qualitative user testing, data analysis, persona development, software & web site expert evaluation, interaction design, information architecture and taxonomy, expert review - working on a range of Flow projects for the Post Office and BUPA
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User Experience Consultant
Defaqto
(Privately Held; Financial Services industry)
November 2008 — March 2009 (5 months)
User and industry research, persona development, high resolution wireframing, taxonomy development & process modelling
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Senior User Experience Consultant
Conchango
(Public Company; EMC; Information Technology and Services industry)
August 2008 — November 2008 (4 months)
Information architecture & taxonomy, interaction design, origination, expert review.
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Experience architect
Fortune Cookie
(Design industry)
June 2008 — July 2008 (2 months)
User research and IA for the BBC DMI portal
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User Experience Consultant
Conchango
(Privately Held; 201-500 employees; Information Technology and Services industry)
September 2007 — June 2008 (10 months)
Information architecture & taxonomy, interaction design, user research, origination, expert review
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User experience consultant
Flow Interactive
(Privately Held; 11-50 employees; Online Media industry)
May 2007 — September 2007 (5 months)
User research and testing, interaction design, information architecture and taxonomy, expert review - working on a range of Flow projects for Yell, Skype, SmithBayes and BT
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Customer experience consultant
Sapient
(Public Company; 501-1000 employees; Online Media industry)
April 2007 — May 2007 (2 months)
Experience modelling, information architecture & taxonomy
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User experience consultant
Becta
(Public Company; 501-1000 employees; Online Media industry)
February 2007 — March 2007 (2 months)
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Customer Experience Consultant
Sapient
(Public Company; 1001-5000 employees; Online Media industry)
November 2006 — January 2007 (3 months)
User research, experience modelling, information architecture
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Consultant User Experience Architect
Syzygy
(Public Company; 201-500 employees; Online Media industry)
October 2006 — November 2006 (2 months)
Information architecture & experience modelling – working on the client site at Canary Wharf, this was a rapid turn-around re-architecture of the London 2012 Olympic Games website.
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Senior Information architect
Corporate Edge
(Privately Held; 51-200 employees; Online Media industry)
September 2006 — October 2006 (2 months)
Information architecture incvluding wireframing, process modelling, storyboards, site maps and taxonomies, use cases and questionnaires, user testing.
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Senior Information Architect
Sony Computer Entertainment Europe
(Public Company; 5001-10,000 employees; Computer Games industry)
July 2006 — August 2006 (2 months)
Information architecture - wireframing, process flows, storyboards, sitemaps and taxonomies, site path diagramming, use cases and questionnaires & user testing
User-centered design - experience modelling, requirements capture, workshops & brainstorming, navigation modelling, persona development -
Information Architect
Corporate Edge
(Privately Held; 51-200 employees; Design industry)
April 2006 — June 2006 (3 months)
Information architecture - wireframing, process modelling, storyboards, site maps and taxonomies, use cases and questionnaires, user testing
Experience modelling - facilitation, persona development, brand exploration -
Creative Consultant
Interface Europe
(Public Company; 1001-5000 employees; Textiles industry)
April 2006 — May 2006 (2 months)
Creative consultancy - helping to create new, more sustaibable packaging and marketing collateral; facilitation and change management; project management
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Senior Consultant
Seren Partners
(Privately Held; 11-50 employees; Design industry)
January 2006 — April 2006 (4 months)
User research - desk research, quantiative analysis, qualitiative interpretation, competitor reviews, user interviews, preparation of questionnaires,
Strategic experience modelling - synthesis of recommendations, generation of use case catalogue, preparing final report
Project management -
Experience architect
Framfab
(Public Company; 1001-5000 employees; FTID; Internet industry)
November 2005 — December 2005 (2 months)
Framfab (previously Oyster, now LBi) are one of the leading new media agencies in the country, with an international reputation for handling big digital brands. They famously live and die by the quality of their experience architecture solutions
E-commerce and account management process modeling, high-resolution wireframing and functional specification for the Medic-to-Medic “Map of Medicine” e-commerce web site. -
Senior Creative Producer
Cogapp
(Privately Held; 11-50 employees; Online Media industry)
January 2005 — October 2005 (10 months)
Information architecture & experience modelling – for the two-year, £1.25 million Culture Online "Icons" project; for “Migrations”, a broadband Flash service for the BBC digital curriculum
Creative consultancy & brand development – for leading sustainability manufacturer Interface Europe Ltd; lifestyle portal Gas; Culture Online Icons
Systems integration & knowledge transfer – particularly in terms of modern information architecture tools and techniques, creative methodologies and brand development -
Production Director
Getfrank
(Privately Held; 11-50 employees; Online Media industry)
April 2002 — December 2004 (2 years 9 months)
Getfrank was a self-styled “free-range” creative consultancy. I was invited onto the company board to take on the role of Production Director in the Spring of 2003. I created Getfrank’s acclaimed creative methodology used to deliver solutions to the BBC, Channel 4, Interface Europe, the Museum of London, Ofcom, P&O and the Strategic Rail Authority.
Information architecture – overall responsibility for architecture of all company projects, with a specific emphasis upon the information architecture and interactive design components
Production direction – directing teams of producer-led designers and developers, facilitating and guiding the delivery of projects across the full range of company offerings
Operations – shared responsibility for the finances and the infrastructure of Getfrank, ensuring that both were sufficiently strong to effectively support the production effort -
Senior Producer
Victoria Real
(Online Media industry)
1998 — 2001 (3 years)
Stu Jackson’s Education
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University of Exeter
PhD , Cognitive Psychology & Philosophy , 1989 — 1992
Additional Information
Stu Jackson’s Websites:
Stu Jackson’s Interests:
Creative writing, Ultimate frisbee, cooking fantastic curries
Stu Jackson’s Groups:
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Web 2.0 -
UX Professionals -
User Experience -
User Experience Group -
Information Architect, IA -
Design Research -
User Experience London
Stu Jackson’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
