Steve Arnold

Current

• Integrations Architect at Publicis Groupe/Re:Sources USA

Past

• Director of Engineering at FlagShip Integration Services Inc.
• Senior Architect at Publicis Groupe/Re:Sources USA
• Senior Network Engineer at TenFold Corporation

• Senior Systems Integrator at dotOne Corporation
• Global Email Administrator at MacManus Group/Re:Sources
• Technical Support Engineer at Novell, Inc.
• Senior Technician at WordPerfect Corporation

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Education

• University of Phoenix

Recommendations

3 recommendations

Connections

174 connections

Industry

Information Technology and Services

Websites

• My Website

Steve Arnold’s Summary

Steve Arnold’s Specialties:

Messaging and Collaboration

Steve Arnold’s Experience

• Integrations Architect

  Publicis Groupe/Re:Sources USA

  (Public Company; PUB; Marketing and Advertising industry)

  September 2006 — Present (4 years 1 month)

  Design and architect solutions for integrating non-standard IT systems into corporate standard systems.

• Director of Engineering

  FlagShip Integration Services Inc.

  (Privately Held; 11-50 employees; Information Technology and Services industry)

  September 2005 — September 2006 (1 year 1 month)

• Senior Architect

  Publicis Groupe/Re:Sources USA

  (Public Company; 10,001 or more employees; PUB; Media Production industry)

  March 2002 — September 2005 (3 years 7 months)

  Worked as a senior architect/manager in the Engineering Services Team. Responsible for designing, planning, and managing implementation of technology solutions for multiple business units across the U.S. Responsible for setting and maintaining enterprise-wide hardware and software standards. Worked as an email architect and supervisor of the desktop engineering team.
  
  * Followed an internal Project Management methodology while managing numerous projects, including the deployment of OS X to a business unit, upgrading 2000+ desktops to support an upgraded version of Novell NetWare, and opening a new office for a business unit.
  * Designed and implemented a fully redundant Linux-based Sendmail solution for routing internet email capable of handling a million messages per day. Included anti-virus and anti-spam scanning of all messages.

• Senior Network Engineer

  TenFold Corporation

  (Public Company; 501-1000 employees; TENF.OB; Computer Software industry)

  September 1999 — February 2002 (2 years 6 months)

  Worked as email administrator, managed 5 domains and 12 post offices. Responsible for maintaining 10 Raptor firewalls and corresponding Cisco routing equipment for connectivity to the Internet and to customer networks. Managed annual budget of $200,000. Responsible for data backup and recovery of all email and file/print servers. Also worked as server manager and managed help desk staff of 3, supporting over 750 end-users.
  
  * Reduced time spent on email system maintenance by 80% by re-engineering it into a "hands-free" operation.
  * Installed and maintained GroupWise 5.5 e-mail servers in 10 offices around the world.
  * Installed and configured StorageTek tape libraries in offices around the world for use with Veritas NetBackup.

• Senior Systems Integrator

  dotOne Corporation

  (Privately Held; 11-50 employees; Information Technology and Services industry)

  September 1998 — September 1999 (1 year 1 month)

  Consulted with companies from around the country to solve e-mail problems and provide situational training and support. Focused primarily on upgrading and migrating e-mail systems.
  
  * Provided advanced troubleshooting and configuration support for large companies utilizing GroupWise running on NetWare and Windows servers.
  * Installed and configured GroupWise gateways for internet access, connections to foreign mail systems, and end-user web-based access.
  * Assisted companies with the configuration of firewalls and backup systems to support their email servers.

• Global Email Administrator

  MacManus Group/Re:Sources

  (Privately Held; 5001-10,000 employees; Media Production industry)

  September 1997 — September 1998 (1 year 1 month)

  Upgraded and maintained a worldwide GroupWise system supporting over 7000 users. Responsible for maintaining 24x7 connectivity between 96 domains.
  
  * Utilized IP, IPX, and asynchronous communication links to connect over 120 sites in 60 countries.
  * Provided technical training for regional and local e-mail administrators.
  * Maintained gateways for the Internet, cc:Mail, X.400, and Web Access.
  * Utilized NetWare, Windows NT, and Unix servers to handling delivery of thousands of e-mail messages per hour.

• Technical Support Engineer

  Novell, Inc.

  (Public Company; 5001-10,000 employees; NOVL; Computer Software industry)

  March 1994 — June 1997 (3 years 4 months)

  * Provided telephone technical support for GroupWise 4 and 5.
  * Supported Lan WorkGroup and NetWare Connect product lines.

• Senior Technician

  WordPerfect Corporation

  (Privately Held; 1001-5000 employees; Computer Software industry)

  September 1990 — January 1992 (1 year 5 months)

  * Supported large accounts, dealers, and network administrators on all WordPerfect products.
  * Trained technical support technicians on all Windows-based products.
  * Developed training system for educating technical support technicians on new products.
  * Created and maintained network labs for training and testing software.

Steve Arnold’s Education

• University of Phoenix

  BSBM , Business Management , 2005 — 2006

  Attended in 1996-1997 then from 2005-2006.
  Switched major from BSBIS to BSBM.
  Completed half of the degree requirements.

Additional Information

Steve Arnold’s Websites:

• My Website

Steve Arnold’s Groups:

•    Novell Alumni
•    Publicis Groupe Alumni

Steve Arnold’s Contact Settings

Interested In:

• expertise requests
• reference requests
• getting back in touch