Steve Reynolds

Current

• Web Services Manager at Sony Computer Entertainment Europe

Past

• Service Manager at EMI Music
• Global Applications Manager at EMI Music
• Sharepoint Developer at EMI Music

• Web Developer at Static Domain (Self-employed)
• New Media Manager at Taste Media

see less...

2 more...

Recommended

2 people have recommended Steve

Connections

118 connections

Industry

Information Technology and Services

Steve Reynolds’s Summary

Steve Reynolds’s Specialties:

Service Management, Operations, Reporting, Service Improvement and follow through

Technical Skills:
• Understanding of the so-called “social” web (digg, wiki, second life, facebook, delicious etc)
• ASP .NET using C#
• XML, CAML, RSS, XHTML, HTML, CSS, JavaScript, some JQuery experience
• PHP
• MySQL
• SharePoint 2003 & 2007, Windows SharePoint Services 2.0 & 3.0
• Web parts for SharePoint
• Cocoa, Objective C++, iPhone

Steve Reynolds’s Experience

• Web Services Manager

  Sony Computer Entertainment Europe

  (Computer Hardware industry)

  January 2009 — Present (1 year )

• Service Manager

  EMI Music

  (Public Company; 5001-10,000 employees; EMI; Music industry)

  June 2008 — December 2008 (7 months)

  • Service Owner for 15 global web applications, taking operational ownership including management of incidents, change, prioritisation and planning.
  • Dotted line management role over 16 resources in our offshore IT service provider (HCL).
  • Single point of contact for business owners, working closely with them to deliver change to their applications, prioritising work and reporting back to them on operational activity.
  • Reporting on operational activity, analysing trends and pro-actively taking steps to improve the service overall based on findings.
  • Leading service management in my dept, working with other service managers on best practices and common approach, new processes and leading the discussions on service improvement initiatives.
  • Representative at department level at cross-functional meetings, working with various teams on service improvement initiatives.

• Global Applications Manager

  EMI Music

  (Public Company; 5001-10,000 employees; EMI; Music industry)

  July 2007 — June 2008 (1 year )

  Much the same as the Service Manager role, however focussed on the BI Web & Portals area.

• Sharepoint Developer

  EMI Music

  (Public Company; 5001-10,000 employees; EMI; Music industry)

  June 2005 — June 2007 (2 years 1 month)

  Lead developer on the internal EMI Sharepoint portal.

• Web Developer

  Static Domain (Self-employed)

  (Self-Employed; Myself Only; Information Technology and Services industry)

  August 2003 — May 2005 (1 year 10 months)

  Music-industry focussed web development, clients included Rock Sound Magazine, Taste Media (Muse, Serafin), various artist websites. Mainly PHP and MySQL based sites.

• New Media Manager

  Taste Media

  (Music industry)

  May 2002 — July 2003 (1 year 3 months)

  Leading technology in this small indie label. Responsibilities included company websites, artwork creation for releases, office technology infrastructure.

Additional Information

Steve Reynolds’s Interests:

Music, Formula 1, PS3, Apple Computers, Social-Web, Reading, Football, Rugby

Steve Reynolds’s Groups:

•    EMI Music Alumni

Steve Reynolds’s Honors:

ITIL Core Foundation

Steve Reynolds’s Contact Settings

Interested In:

• career opportunities
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch