
Sales, CRM and Marketing Professional
Cincinnati Area

Sales, CRM and Marketing Professional
Cincinnati Area
I help companies Find, Get and Keep profitable customers.
Growth does not have to be complicated. Profitable business is realized when listening combines with action, metrics and passion.
Deep skills permit me to create and continuously improve results, relationships, teams and programs. I deliver enduring value, innovation, shorter sales cycles and replicable results.
To succeed I consistenly leverage best practices in CRM (Customer Relationship Management), Professional Selling, and Innovative Relationship Marketing. My profitable revenues and enduring replicable results have been delivered through dedication, high integrity, drive, focus and passion.
* Business Development, Sales & Marketing Strategist
* CRM Practice, Leader & Trainer
* Professional Sales Management & Major Account Sales
* Process Development & Reengineering
* Lead Generation, Lead Nurture Programs
* Social Media for B2B and B2C Measurable Results
* Customer Engagement and Elevation Teams
* Direct, Channel and Affiliate Sales Leadership & Training
* Association Marketing and Directed Selling
(Management Consulting industry)
October 2009 — Present (2 months)
I am actively searching for a career position within a dynamic, proactive company that is striving for growth through effective professional Business Development, Sales, and structured Customer Relationship Management best practice. My deep sales, marketing, leadership and innovation experience delivers results that inspire, reduce sales cycles and increase profits.
(Marketing and Advertising industry)
March 2009 — Present (9 months)
Named first Director for SIGs (Shared Interest Groups) @ the AMA, a dynamic professional trade association. Through roundtables, presentations and small group exchange Marketing, Sales and Management pros gather monthly to Discover, Build and Grow skills,knowledge & community around marketing topics including: Insights and Innovations, Interactive/Digital, Market Research, Business-2-Business, Non-Proift, and International themes. Cincinnati AMA is continually recognized nationally as one of the countries most vibrant chapters.
(Management Consulting industry)
February 2008 — Present (1 year 10 months)
High-integrity, proven leader bridging the GAPs in current practice for proactive businesses driven to grow profits and improve customer experience, referral marketing, sales and CRM solutions. Clients include; B2B, B2C, companies searching for innovative cost-effective solutions that increase awareness, penetration, profits, and long-term relationships that build enduring corporate value.
BTG works with wide base of companies, dealers, distributors and OEMs, to deliver on time, high ROI solutions and profits that are laser-focused on customers, prospects and results that matter.
(Machinery industry)
January 2003 — February 2008 (5 years 2 months)
Recruited to lead, innovate and consistently bridge the GAPs between sales, marketing & customers for a leading capital services and equipment provider (JCB, Hyster, more). Outstanding team leader delivering strategy, process, CRM, sales, mrktg. analytics, customer relationship call centers/teams, targeted/directed selling programs, direct mail, collateral, and sales force automation. Results include; multi-million dollar sales, market intelligence, reduced service / selling cycles, thousands of highly qualified leads, new quotations and dozens of efficient and replicable pro-active revenue tools installed.
(Machinery industry)
May 2000 — December 2002 (2 years 8 months)
Recruited to establish profitable multi-state regional sales team for multi-million dollar Material Handling Distributor. Responsible for team design, hires, development, training, sales force automation start-up, strategies, goals, and tactics. Successfully transitioned 9 reps, rebuilding & simultaneously delivering 22% increased revenues across multiple channels (5 new hires retained for 6+ years). Conceived and delivered consistent high ROI direct marketing, collateral, call centers and database tools that focused on awareness, satisfaction, lead generation, and profits. Established and increased database value 250%. Upon sale of company, created and promoted to Director level position.
(Computer Software industry)
January 1999 — May 2000 (1 year 5 months)
Managed selling channels and direct field sales efforts for region leading software VAR and systems integrator.
• Performed market analysis, promotion, and field sales for Goldmine and ACT based contact management software and support services.
• Secured company’s largest contract for products and services.
(Warehousing industry)
1986 — 1999 (13 years )
Direct and Distribution channel sales and management for capital equipment covering Ohio Kentucky, Indiana West Virginia. Outstanding results through consultative, technical and long sales cycle process. During last 5 years exceeded quota by average of 124.5% / yr. Responsible for expanding profitable customer base 545% to 600 co.'s across industrial, commercial, and health care markets. Piloted successful Sales Force Automation (CRM) design, training and roll out. Created and delivered Spin Selling, Referral Marketing and First Things First development programs. Numerous awards for profitable growth and goal attainment. Simultaneously served as Chairman, Board of Advisors National Association of Sales Professionals, Volunteer; Big Brother for Big Brothers/Sisters USA and Junior Achievement Counselor/Speaker.
(Financial Services industry)
January 1982 — November 1985 (3 years 11 months)
Consistently ranked in the top 15% nationally for sales and profitability. Expanded referring accounts by 193%, established sole source agreements with 15% of the base.
Creating and Delivering Positive Impact in the Lives of Others, Proactive Businesses, Amazing and Enduring Results, Coffee!!, Web 2.0, Business - Social Networking, Mentoring, Sports, Blogging and Creative Writing
American Marketing Association, SMPS (Society for Marketing Professional Services), JSFG Marketing committee, Big Brothers Big Sisters, Junior Achievement, Mentoring, National Association of Sales Professionals, Hyster Marketing Committee Member
Served as Chairman Board of Advisors National Association of Sales Professionals (4 years), JCB Americas Inc. "Best Use of Technology Award", President's Sales Club Award, Junior Achievement Counselor, Big Brother for Big Brother Big Sisters USA, Co-Captain Div 1 NCAA Soccer Team