Steven Herod

Salesforce, Force.com, Cloud Computing, SaaS/PaaS/IaaS

Location: Sydney Area, Australia
Industry: Computer Software

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Steven Herod's Overview

Current

Senior Consultant at In The Cloud Pty Ltd

Past

Lead Consultant at Object Consulting
Consultant at 1-Stop Connections
IT Architect at Zurich Financial Services

Chief Technology Officer at The ECN Group
Web Development Manager at BT LookSmart
Project Manager at Access Gaming Systems
Project Manager at Spike
Project Manager at CITEC
Technical Officer at Med-E-Serv

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see all

Education

Queensland University of Technology

Recommendations

3 people have recommended Steven

Connections

251 connections

Websites

Blog

I have wide ranging experience from the public service to dot-coms, from an ISV to the Financial Services industry.

I've undertaken projects involving B2B communication, EAI, Data Warehousing, Rules engines, Content Management Systems, Regulatory projects, large scale databases.

From usability to scalability, from development process re-engineering to AJAX prototyping, Software design and architecture, team recruitment, software development and line management. Project management and vendor management, operational management, crisis management, I've done a little bit of everything...

Specialties

Integration, Data Modeling, Business Rules, BPM, Web Applications, Rich Internet Applications, Operational Support, Project Management (Agile, Waterfall), Software Development Methodologies, Force.com/Salesforce.

Salesforce.com Certified Administrator
- Salesforce.com
Salesforce.com Certified Sales Cloud Consultant
- Salesforce.com
Salesforce.com Certified Service Cloud Consultant
- Salesforce.com
Force.com Certified Developer
- Salesforce.com
Force.com Certified Advanced Developer
- Salesforce.com

Senior Consultant

In The Cloud Pty Ltd

Privately Held; 1-10 employees; Information Technology and Services industry

February 2012 – Present (4 months) Sydney Area, Australia

Force.com Development
Heroku Development (Ruby/Java)
JavaScript/CSS (jQuery/AJAX)
Scope, Design, Build, Test and Release Salesforce customisations.

Lead Consultant

Object Consulting

Privately Held; 201-500 employees; Information Technology and Services industry

July 2010 – February 2012 (1 year 8 months) Sydney Area, Australia

Achievements
• Custom Cloud Technical Practice Lead, Force.com Platform
• Pre-Sales design and estimation
• Technical oversight, Force.com platform and Salesforce.com implementations
• Force.com Certified: Developer and Advanced Developer
• Salesforce.com Certified: Administrator, Sales Cloud Consultant, Service Cloud Consultant
• Built and deployed Java (Spring MVC/Play Framework) and Ruby on Rails solutions to Heroku
• Technical oversight, JBoss Rules/Drools Implementations.
• Delivered internal training on the Force.com and JBoss Drools technologies

Consultant

1-Stop Connections

Privately Held; 51-200 employees; Information Technology and Services industry

August 2009 – June 2010 (11 months)

1-STOP is the translation and integration hub between Australian Customs, the transport industry and Stevedores carrying over 100 million business messages per year.
Responsibilities
• Design of a unified data model to satisfy the requirements of their Centralized Client Database (CCD), a unified, single view of customer and single sign on solution bringing together 4 legacy systems, including their CRM.
• Architecture design of a Service Oriented and Message Driven Architecture to replace their current inter-organizational messaging hub
• Requirements gathering and specification for the CCD, Dubai Ports World Customer Portal, and Port of Fremantle Port Efficiency projects.
• Construction of ETL scripts using Talend, an Open Source ETL and Data Integration tool to migrate customer data from legacy systems.
• Customization and configuration of Microsoft Office SharePoint Server 2007 for new websites http://www.1-stop.biz and http://dpworld.1-stop.biz.

IT Architect

Zurich Financial Services

Public Company; 10,001+ employees; ZURN; Insurance industry

January 2007 – July 2009 (2 years 7 months)

ZFSA provides Life and General Insurance based products locally and globally.
ZFSA is a JEE/WebSphere/DB2/AIX technical environment
Responsibilities
• Technical project leadership for Zurich LifeXpress quotations and LifeXpress applications projects.
o LifeXpress quotations was delivered for the Desktop, using Eclipse Rich Client Platform and the Web, using ExtJS based RIA technology and a unified, Service layer and JBoss Rules (Drool) based validation and pricing for complex life insurance products
o LifeXpress applications was delivered for the Web using GWT/Ext GWT RIA technology, and a third party Life Insurance Underwriting Rules Engine from Allfinanz.
• Recruitment and mentoring of development staff (built project team from 2 to 10)
• Tool & process improvement including contribution of the SDLC portion of the Zurich Project Life Cycle, a companywide project delivery methodology.
• Architecture design and business case contribution for numerous projects, including “My Zurich”, Zurich’s first direct to customer online portal to provide Superannuation fund balances and policy information. Project integrated a Spring based Java web application using LDAP, WebSphere, online access vi Web Services and CICS to legacy Mainframe and construction and integration with a data mart based on the EBI project
• Line management of the Solution Design team within the Application Service Provision department. Team consisted of 10 staff (3 Senior technologists and 7 Business Application Analysts)

“Highlights include the delivery of “My Zurich”, our customer portal; the successful launch of LifeXpress our risk illustrator and automated underwriting platform supporting the Life business. We’ve made huge progress in the area of enterprise business intelligence (EBI) having delivered a suite of industry strength decision making tools across our three businesses.”
Interview given by Zurich CIO Bobby Lehane http://www.fst.net.au/whoswho.aspx?id=107&op=au#

Chief Technology Officer

The ECN Group

Public Company; 51-200 employees; Information Technology and Services industry

September 2002 – February 2007 (4 years 6 months)

The ECN Group provides mission critical business messaging services to several major corporations across several industries. These solutions support e-procurement and e-business processes.
ECN is a JEE/Oracle/PHP/Solaris/Linux technical environment
Responsibilities
• Line management of a team of 17 staff (3 direct reports, 14 indirect) across Development, Operations and Customer Service.
• Architecture design and architecture review across software, systems, hardware and network including projects for 1-Stop Connections, McDonalds, Toyota, Angus and Robertson, Dymocks and Konica Minolta.
• Estimation, Costing and Profitability) including tender responses and fixed price quotations
• Pre-sales and proposal support including tender responses, client pitches.
• ‘Crisis’ management during production outages for critical clients.
• Development of and adherence to Service Level Agreements requiring 99.99% uptime.
• Budgeting and Recruitment

Web Development Manager

BT LookSmart

Public Company; 11-50 employees; LOOK; Internet industry

September 2000 – September 2002 (2 years 1 month)

BTLookSmart was a JEE/Solaris environment
Responsibilities/Skills used
• Technical team leader
• Requirements gathering, solution specification
• Undertook Web application design and development using JSP, Servlets, Beans, XML
• Provided work estimates and work scheduling
• Full software development life cycle (SDLC)
• Java, Oracle, Solaris (UNIX) environment
• Oracle jDeveloper

Project Manager

Access Gaming Systems

Privately Held; 51-200 employees; Computer Software industry

March 2000 – September 2000 (7 months)

Access was a Java/Solaris technical environment
Responsibilities/Skills used
• Requirements gathering, solution specification
• Project definition, management, reporting
• Provided work estimates and work scheduling.
• Coordinated application testing and maintenance work
• Solaris (UNIX), Java, Oracle environment

Project Manager

Spike

Public Company; 10,001+ employees; Entertainment industry

September 1999 – March 2000 (7 months)

Responsibilities/Skills used:
• Requirements gathering, solution specification
• Analyzed end users business processes
• Pre-sales consulting
• Project definition, management, reporting
• (Team size: up to 7 developers)
• Provided work estimates and work scheduling.
• Windows NT, ASP, MS SQL environment

Project Manager

CITEC

Government Agency; 501-1000 employees; Information Technology and Services industry

March 1997 – September 1999 (2 years 7 months)

Responsibilities/Skills used:
• Requirements gathering, solution specification
• Analyzed end users business processes
• Pre-sales consulting
• Project definition, management, reporting
• Team size: up to 7 developers
• Provided work estimates and work scheduling

Technical Officer

Med-E-Serv

July 1995 – March 1997 (1 year 9 months)

I've you're looking this far back, call me :)

My Zurich
- March 2008 to June 2009
Team Members: Steven Herod

My Zurich provides easy online access to your portfolio of Zurich investments, superannuation and life insurance cover. Keep track of how your investments are performing as well as manage your accounts with access to your statements and balances.