Software QA Engineer and Photographer
Greater Boston Area
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Steven Erat’s Summary
Highly analytical, solutions-oriented Quality Assurance Engineer with strong background in biological science, having extensive experience troubleshooting and performance tuning enterprise-level Web Applications using ColdFusion and Flex in multi-tiered, J2EE environments, specializing in Linux and Unix Systems.
Customer focused with an enduring passion for Digital Photography, including extensive experience with digital imaging workflow in Adobe Lightroom and sophisticated Photoshop retouching & compositing skills, with a long history of engaging Customers, building online Community, and advocating Customer concerns to product engineering.
* Extensive background performing web application development in team environments.
* Developed prominent role within the web application community blogosphere, at developer conferences, and at local user group events.
* Founded the first online-only User Group for a Macromedia/Adobe product and grew the User Group to over 1000 members during 3 years.
* Demonstrated ability to provide expert, 24x7 technical support and ensure the highest levels of customer satisfaction.
* Successful in prioritizing, multitasking, and working efficiently in stressful situations.
* Administered QA lab to maintain more than 30 Linux, Solaris, and Windows servers.
* Eight years of customer support experience with proven skill set in customer management, customer communication, and software engineering problem solving.
* Passionate about Digital Photography and Adobe Photoshop tools with 10 years experience with Photoshop, and nearing completion of an 18 month University program in Professional Digital Photography.
* Contributed to 12 scientific publications in well respected journals as co-author
Steven Erat’s Specialties:
* Red Hat Linux System Administration (RHCE)
* ColdFusion Web Application Development and Server Administration
* J2EE Server Administration
* Database System Administration
* Automated and Manual Testing of Server Software
* Online Meeting Organziation
* Problem identification and resolution
* User Training and Support
* Project Coordination
* Photoshop retouching & compositing, Digital workflow using Adobe Lightroom
Additional Information
Steven Erat’s Websites:
Steven Erat’s Interests:
Linux, ColdFusion, Biology, Science, Photography, Travel, Fluent in Spanish
