Steven de Guzman

Current

• Production Analyst at RCG Information Technology

Past

• Software Quality Assurance team lead at US Auto Parts
• Quality Assurance Engineer at Colibria
• Information Technology Specialist at IBM Solutions Delivery

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Education

• Ateneo de Manila University
• Goethe-Institut Philippinen
• Alliance Française de Manille

• De La Salle University
• Saint Mary's College of Meycauayan

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2 more...

Connections

83 connections

Industry

Information Technology and Services

Steven de Guzman’s Summary

Has acquired a solid experience in business-oriented aspects of Information Technology, particularly in the field of Software Quality Assurance and establishing Quality Assurance processes.

Fluent in English and French.

Steven de Guzman’s Specialties:

Software quality assurance, Software testing, Defect management, Software Development Life Cycle (SDLC), Best practices, Computer vision, Digital Signal Processing, Digital Image Processing, Technical Writing

Steven de Guzman’s Experience

• Production Analyst

  RCG Information Technology

  (Privately Held; Information Technology and Services industry)

  November 2009 — Present (1 month)

  • Deployed to the Dallas office of Insurity, a LexisNexis company. Gathered and analyzed requirements on insurance billing, claims administration, insurance policy administration for commercial/personal lines, compensation administration, compliance management, regulatory reporting, reinsurance, maintenance services, business intelligence & advanced analytics, and data warehousing.
  • Conducted change management, impact analysis, and disaster recovery planning. Created project plans including the Work Breakdown Structure, task estimates, Milestone Plan, Resource Plan, and Critical Path.
  • Handled the activities of Business Analysts, Technical Analysts, and Test Analysts at the Offshore Delivery Center in performing application development, integration, data migration, conversions and enhancements, maintenance, and testing of production operations.

• Software Quality Assurance team lead

  US Auto Parts

  (Public Company; Automotive industry)

  March 2008 — October 2009 (1 year 8 months)

  • Implemented a bug-tracking system so that bugs are not monitored solely through e-mail. In its first year, 22.5% of the reported bugs remained unresolved.
  • Provided metrics report of the profile of the bugs to allow analysis of defects, detection of negative trends, and continuous process improvement.
  • Established guidelines for bug reporting and tracking. Mentored Quality Assurance engineers on methodologies, bug tracking, documentation, and communication.
  • Identified test requirements and created test cases for e-commerce websites and internal projects. Performed ambiguity reviews of functional requirements specification documents.
  • Estimated test execution effort and handled the resource allocation of the Quality Assurance team to ensure that the delivery of test results is on time.
  • Coordinated and communicated the status of the testing effort with the project managers as a representative of the Quality Assurance team in interdepartmental interactions.

• Quality Assurance Engineer

  Colibria

  (Privately Held; Telecommunications industry)

  September 2007 — January 2008 (5 months)

  • Performed different types of software testing of Instant Messaging and Presence Service (IMPS) messenger clients on Java ME and Symbian application environments.
  • Coordinated with the Product Management team for gathering requirements and understanding business goals in delivering customized builds. Created, designed, and maintained test cases and test data.
  • Created and executed test cases for install/uninstall testing, functional testing, performance testing, and usability testing. Performed interoperability testing with client vendors and handsets. Performed handset compatibility testing on near-fit mobile devices. Evaluated test results and provided basis for release notes.
  • Logged defects using a bug-tracking system. Assessed the severity of a problem as defined in accordance with the risk assessment. Performed in-depth server log analysis to investigate problems and to facilitate resolution.

• Information Technology Specialist

  IBM Solutions Delivery

  (Privately Held; Information Technology and Services industry)

  February 2007 — August 2007 (7 months)

  • Fixed-term hire employee. Responsible for the applications that cater to the IT infrastructure and services requirements of IBM Corporation. Identified business and system constraints and contributed to the strategic design of the solution.
  • Prepared unit test plans and test case specification. Performed the Unit Testing of programs. Created the Requirements Traceability Matrix to maintain the consistency of the development with the customer business request.
  • Provided project documentations for IBM’s Applications Systems Control and Auditability self-certifications such as system documentation, configuration document, architectural overview, data protection and privacy document, and user manual. Documented the requirements for data, workflow, logical processes, architectural environment, interfaces with other systems, internal and external checks and controls, and outputs.
  • Created the Deployment Plan to provide a schedule of events, expected project duration, persons responsible, and event dependencies required. Created data conversion and migration maps to document the requirements for transforming source data into target data.

Steven de Guzman’s Education

• Ateneo de Manila University

  MBA , Master in Business Administration for Middle Managers , 2009 — 2011 (expected)

  Current subjects: Operations Management, Business Ethics

• Goethe-Institut Philippinen

  Goethe-Zertifikat B2 , German language studies , 2009 — 2011 (expected)

• Alliance Française de Manille

  Diplôme d'Études en Langue Française B2 (intermédiaire superieur/avancé, utilisateur indépendent) , French Language Studies , 2008 — 2009

  Modules attended: 3 to 8 and 13 to 16

• De La Salle University

  BS Computer Science major in Compter Engineering , Robotics and Automation, Digital Signal Processing , 2001 — 2006

  Undergraduate thesis: "Traffic Sign Recognition System", an automated vision-based system for detecting and recognizing prohibitory traffic signs in an outdoor environment with uncontrollable conditions (i.e., lighting, contrast, orientation, distance, and occlusion). With a symbol detection rate of 100% and high pattern recognition rates, it aims to minimize road accidents by assisting vehicle drivers and promoting autonomous vehicle driving. The only thesis in the Computer Technology department that obtained the highest possible grade in the final trimester.
  
  Fields: digital image processing, computer vision, machine vision, pattern recognition, artificial intelligence, automobile safety

  Activities and Societies:

  Project Head - Activities Committee of the Student Council-Computer Studies Assembly

• Saint Mary's College of Meycauayan

  Kindergarten, Elementary, High School , 1989 — 2001

  in the top 10% of the graduating class

Additional Information

Steven de Guzman’s Interests:

technology, business, management, French, books

Steven de Guzman’s Groups:

•    The Greater IBM Connection: IBM's alumni program for past and present IBM employees
•    Filipino Professionals
•    Software Testing Club - the online software testing community
•    IT Specialist Group
•    De La Salle Philippines
•    Software Testing and Quality Assurance
•    Global Pinoy
•    De La Salle University and La Salle Alumni
•    Software Testing & Quality Assurance
•    Quality Assurance Professional
•    BA forum [Business Analyst forum]
•    QA/Testing
•    Language lovers
•    Link PHILIPPINES
•    Testability
•    QA & Testing Group
•    Technical Writer Forum
•    Software Test & Performance Group
•    Agile Testing
•    MBA Network
•    UK Contract QA and Testing Forum
•    Software Quality Assurance Leadership Networking Group (Leads, Managers, Directors, etc.)

Steven de Guzman’s Honors:

BRAVO! Award (July 2007). The successful completion of IBM’s Printing Services Divestiture project (IBM Joint Venture projects with InfoPrint Solutions Company) under time pressure significantly contributed to the smooth transition of employees from the former IBM's Printing Services Division to InfoPrint Solutions Company.

Steven de Guzman’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch