
Principal at Steven C. Buttgereit I.T. Management & Consulting
San Francisco Bay Area

Principal at Steven C. Buttgereit I.T. Management & Consulting
San Francisco Bay Area
Accomplished I.T. leader with a strong background in enterprise application architecture, business process re-engineering and systems implementation. Experienced problem solver with background in start-ups, rapidly growing companies and turnarounds.
Respected by business and technical staff as an intelligent and pragmatic interpreter of business requirements into design, strategy and execution. More than 10 years of departmental management and 3 years of professional services consulting experience.
A team leader with strong emphasis on mentoring and encouraging the professional development of team members. Continuous professional self-development though participation in organizations such as the Association for Computing Machinery.
retail industry technology, POS, computer security, computer networking, I.T. management, project management, application selection, systems implementation, business analysis, financial and accounting systems (GL/AR/AP).
(Information Technology and Services industry)
February 2009 — Present (6 months)
Providing project management, enterprise systems implementation and architectural design services and out-sourced management services to clients on a consulting basis. Specializing in the retail and supply chain industries.
(Public Company; DWRI; Furniture industry)
June 2007 — February 2009 (1 year 9 months)
Significant Contributions:
• Architected a fully multi-channel retail application architecture to support POS, order management, purchasing, planning, warehouse operations, retail price & promo management, and core financials .
• Performed project management role for Microsoft Dynamics AX ERP implementation.
• Introduced ESB-like integration architecture based on Microsoft’s BizTalk.
• Developed capex/expense budgets (departmental and project), staffing plans, and business cases. Participated in SOX audits and in developing business oriented control policies.
• Conducted business process re-engineering sessions with business staff in preparation for new ERP.
• Led in-house development staff and managed technical consulting staff.
• Instituted regular monitoring and base-lining of legacy systems and databases.
• Established coding standards and SDLC practices. Mentored staff in best practices.
(Privately Held; 1001-5000 employees; Retail industry)
June 2005 — June 2007 (2 years 1 month)
Managed a team of programmer/analysts for this 200+ store retailer of party supply goods. Provided implementation project management, IT strategic management, and the hands-on design and development of software.
• Created IT policies for Source Control Management/Change Management, New development and project processes. Introduced Wiki/Knowledge Management, SCM and Change Management systems to support processes.
• Re-engineered support desk processes and implemented an email based Open Source Issue Management System.
• Led the Company’s efforts in Payment Card Industry/Data Security Standard (PCI/DSS) compliance. Including successful upgrades to the company’s Inventory Management and POS systems. Participated in SOX controls audit (404).
• Provided planning, data management/conversion programming in support of an acquisition that grew the chain from 65 stores to more than 200 stores.
(Privately Held; 51-200 employees; Computer Software industry)
2002 — May 2005 (3 years)
Tomax is a developer of Inventory Management, POS & Workforce Management Solutions. Worked directly with Tomax’s clients and developers to implement Tomax products and to design client requested enhancements.
• Clients worked with included: Gateway, Inc., 24 Hour Fitness, Kelly-Moore Paints, Raley’s, Ratner, and Ultimate Electronics.
• Provided data mapping analysis, gap analysis and business process reviews in support of software implementations and conversions.
• Provided initial functional designs for Tomax’s stock ledger module, including the incorporation of support for retail method accounting.
• Worked with clients in all project phases: planning/training, conference room pilot, implementation, and post-implementation support.
• Performed project management activities.
(Retail industry)
2001 — 2002 (1 year)
Led the IT department of this 32 store retail start-up. Specializing in cosmetics and body care products, SKINMARKET had retail, manufacturing and distribution center operations. Managed a team of support and systems administration staff and additionally managed all vendor relations.
• Responsible for IT planning and implementation for growth from 8 to 32 retail outlets nationwide.
• Migrated POS and Inventory Management systems from a distributed, MS-DOS based system to more modern web/thin client, centrally hosted system.
• Implemented a Frame Relay WAN into stores and DC in support of centrally hosted applications.
• Prepared budgets, management reports, and regular reports for the board of directors.
(Retail industry)
2000 — 2001 (1 year)
Designed and managed networks for this multi-channel retail start-up. Engineered networks for the distribution of digitized music to store locations for on-site CD burning. Incorporated satellite and terrestrial network technologies for data and media distribution.
(Retail industry)
1996 — 1999 (3 years)
97-99: Managed the computer operations of this big-box retailer of entertainment products. Responsibilities included managing the help desk staff and the systems administration staff. Was responsible for security measures. Performed server and related software deployments. Final assignment was managing the company’s Year 2000 remediation efforts.
96: Performed basic system administration and senior level support. Assembled cash registers, loaded software and traveled to store locations to facilitate new store openings and on-site troubleshooting. Worked with corporate computing resources including email, print and file services.
Music 1990 — 1993
1987 — 1988
Member, Association for Computing Machinery