
Web/Portal Business Analyst at Minacs
Greater Detroit Area

Web/Portal Business Analyst at Minacs
Greater Detroit Area
Versatile Information Technology professional with extensive experience requiring a combination of business acumen, leadership, and technical skill in line and staff positions at a Fortune 100 corporation. Demonstrated expertise in liaison roles requiring collaborative goal setting between business stakeholders and I/T technical resources. Successful in achieving tactical results while maintaining strategic direction. Strengths include:
• Web/portal extranet deployment, content management, end-user training, support and documentation.
• Application life cycle, from requirements analysis through testing to implementation.
• Deploying connected microcomputers for large accounts.
• Worldwide teaming with customers, business and development coworkers, subcontractors and business partners.
• Teaching leadership skills to community high school-aged youth.
• Results-oriented, self-directed, with strong organizational and project management skills.
• Cross-industry experience with focus in education, health, finance, utility, and automotive sectors.
Requirements analysis
User interface analysis and design
Process analysis and design
Technical writing
(Public Company; 1001-5000 employees; MXW; Outsourcing/Offshoring industry)
October 2005 — Present (3 years 2 months)
Responsible for user interface analysis, requirements analysis, and functional/technical documentation for web-based applications.
(Non-Profit; 1001-5000 employees; Non-Profit Organization Management industry)
January 1998 — Present (10 years 11 months)
Philmont, Northern Tier, Sea Base
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
August 2000 — June 2005 (4 years 11 months)
Responsible for worldwide requirements analysis and troubleshooting for a $2 billion web portal environment. Created, reviewed and amplified functional requirements in the areas of connectivity, content management, data privacy, entitlement, migration planning, profiling, reports, security, testing, tools and user experience that span the application lifecycle (concept, plan, develop, deploy, maintain).
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
January 1997 — July 2000 (3 years 7 months)
Managed a team of IBM and subcontractor networking and server services specialists engaged in designing, installing, tuning and managing client's Local Area, Wide Area, Client/Server and Web projects.
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
August 1988 — December 1996 (8 years 5 months)
Responsible for developing and implementing a tactical program to deploy a five-state team of services professionals to grow Local and Wide Area Network services revenue.
(Public Company; 10,001 or more employees; Information Technology and Services industry)
August 1981 — July 1988 (7 years)
Provided branch-wide marketing (benefits assessment, demonstrations, sales calls to I/S management) and technical support (installing, customizing, sizing, performance tuning, and end-user training) for medium and large accounts. Managed customer center environment and devised system management procedures to ensure operational readiness and high availability of customer demonstrations.
1980 — 1981
BBA, Marketing, 1974 — 1978
IBM Certified Consultant Microsoft Certified Systems Engineer (MCSE)
High Adventure Chairman (Philmont, Northern Tier, Sea Base), Detroit Area Council, BSA / Boy Scouts of America
Full Throttle, Kensington Community Church
Eagle Scout / Order of the Arrow / Wood Badge
Published articles in PC World and IBM Update