Director of User Experience at Zen Point
Vancouver, Canada Area
Director of User Experience at Zen Point
Vancouver, Canada Area
Steve Kwan is a user experience designer from Vancouver, BC. He currently designs and develops for Vitrium Systems.
Steve is an honours graduate from the British Columbia Institute of Technology.
User experience design, usability, user interface, human-computer interaction (HCI), knowledge management, information architecture, web design, accessibility and usability engineering.
(Design industry)
November 2008 — Present (1 year 1 month)
(Privately Held; 11-50 employees; Computer Software industry)
April 2007 — November 2008 (1 year 8 months)
o Designed docmetrics, Vitrium’s flagship product
o Enhanced corporate sales and marketing efforts
o Led and managed customer success team
(Computer Software industry)
August 2004 — April 2007 (2 years 9 months)
o Led development of Eloquent’s web-based knowledge management suite
o Gathered requirements and designed solutions for major clients
(Computer Software industry)
October 2002 — August 2004 (1 year 11 months)
o Redesigned M3, one of the top-rated museum applications in the world
o Customized software and handled relations for major clients
B.Tech , Computer Systems Technology , 2002 — 2008
Major in Human-Computer Interaction.
Honours student.
Dipl.T , Computer Systems Technology , 2000 — 2002
Major in Data Communications.
Honours graduate.
User experience design, user interface, information architecture, human-computer interaction, knowledge management, web design, software engineering, Brazilian Jiu-Jitsu, hiking, video games, socializing
VanUE, BCIT Alumni
University of British Columbia (UBC)
Two time guest lecturer. Topics: Information architecture in records and archives.
Federal Government of Canada
Enhanced reliability clearance with MINISIS Inc.